Love the products, but find it very odd that when I purchased an item on sale and needed to exchange to exactly the same product, but a different size, then I had to pay the dividend / full price. Nev... See more
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Pretty clothes and good packaging! Nothing to complain about since good quality! 4/5 stars since I had struggle with the delivery tho & mkae didnt respond! Costumer service might be something to work... See more
Company replied
I am impressed by the speedy shipping to the US. Although I have not needed to return an item, I would expect an efficient exchange or refund from this on-line boutique.
First of all, I want to start by saying that I absolutely love the sweatshirt I bought at your Store. However, considering the price tag I believe things could have gone a lot smoother. In the confirm... See more
Company replied
Company details
Written by the company
After years of hard work and preparation, M-KAE finally launched its very first collection in April 2018. The fonder of the brand is Maria Kragmann, also known as a Danish content creator. Since we started M-KAE, we have been striving for timeless design, elegant and classic key pieces all in the highest quality and at affordable prices.
Contact info
Dronnings Tværgade 54, 1302, Copenhagen, Denmark
- +4589877970
- hello@m-kae.com
- m-kae.com
4.4
Excellent
402 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from M-KAE
Hi,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the quality, style, and comfort.
Your feedback means a lot to us! 🥰
Hugs, Silje
M-KAE team
Kids size run bigger than standard size
The delivery was super fast, and the quality is good as well! But the size runs big I think! I got the striped knitted set for my daughter and i only think she’ll be able to wear it in 2 years even though she usually wears a couple of years older than her age!
23 July 2024
Reply from M-KAE
Hi,
Thank you for your feedback! We’re so glad to hear that you were happy with the fast delivery and the quality of the striped knitted set. We apologize for the sizing issue and appreciate you sharing your thoughts. We’ll make sure to take your feedback into account as we continue to improve. We hope your daughter will enjoy the set when it fits!😍
Hugs, Silje
M-KAE team
Absolutely LOVE all of their clothes
Absolutely LOVE all of their clothes! Hands-down 10/10 in both quality and style.
12 June 2024
Unprompted review
Reply from M-KAE
Hi,
Thank you so much for your amazing feedback! We’re thrilled to hear that you love all of our clothes and are happy with both the quality and style. Your support means a lot to us!😌
Best regards,
Silje, M-KAE team
Beautiful clothing 🫶🏻 super happy with…
Beautiful clothing 🫶🏻 super happy with the choices!
10 June 2024
Reply from M-KAE
Hi,
Thank you so much for your lovely feedback! We're so glad you're happy with your choices and that you love the clothing. Your support means a lot to us! 🫶🏻😊
Hugs, Silje
M-KAE team
The dress is great, delivered packaging should be improved
The dress is great as on web site. Size fits perfectly.
Packaging and delivery was in a PE bag, dress needed ironing prior wearing.
Packaging should be improved to get dress as deserved.
21 May 2024
Reply from M-KAE
Hi,
Thank you for your feedback! We're so happy to hear that you love the dress and that it fits perfectly. We apologize for the packaging and the need to iron the dress before wearing it. Your comments are really helpful, and we’ll look into improving the packaging to ensure that the dress arrives in the best condition. Thank you again for your support!😍
Best regards,
Silje, M-KAE team
Beautiful quality & shape😍
Beautiful quality & shape😍 and very fast delivery to Germany!
Thanks a lot:)
27 May 2024
Reply from M-KAE
Hi,
Thank you so much for your lovely feedback! We're so happy to hear that you're pleased with the quality, shape, and fast delivery to Germany. Your support means a lot to us!🥰
Best regards,
Silje, M-KAE team
Definitely recommend
Definitely recommend. Great products, very fast shipping. Will order again. Thank you!
15 May 2024
Reply from M-KAE
Hi,
Thank you so much for your wonderful feedback! We're so happy to hear that you're pleased with the products and the fast shipping. We truly appreciate your recommendation and look forward to serving you again! 😍
Best regards,
Silje, M-KAE team
The most perfect cardigan
The most perfect cardigan. The quality is amazing and the cadri itself is so soft. I'm in love with the gold buttons and love that they include a spare just in case.
Would highly recommend.
10 April 2024
Reply from M-KAE
Hi,
Thank you so much for your lovely feedback! We're thrilled to hear that you're in love with the cardigan, its quality, and the thoughtful details like the gold buttons and spare. Your recommendation means a lot to us, and we’re so happy you’re enjoying your purchase! 😌
Hugs, Silje
M-KAE team
The best order!
I ordered a Kelby Coat - Camel. I am very pleased with this order, very warm and pleasant material, beautiful color. I've never seen anything better. The girl Linnea helped me with my order, a very friendly and understanding assistant. All my requests were satisfied.
17 April 2024
Reply from M-KAE
Hi,
Thank you so much for your wonderful feedback! We're so happy to hear that you're pleased with the Kelby Coat – Camel, and that the warmth, material, and color exceeded your expectations. We're also thrilled that Linnea could assist you and meet all your requests. Your kind words mean a lot to us, and we truly appreciate your support! 🥰
Best regards, Silje
M-KAE team
Reply from M-KAE
Hi,
Thank you so much for your kind feedback! We're thrilled to hear that you're happy with both the service and the product at a good price. We truly appreciate your support!🥰
Hugs, Silje
M-KAE team
Always good service and the quality of…
Always good service and the quality of the items is excellent. I give them my best recommendation
31 January 2024
Reply from M-KAE
Hi,
Thank you so much for your kind words! We're thrilled to hear that you're consistently happy with our service and the quality of our items. Your recommendation means a lot to us! We look forward to serving you again soon.😍
hugs, Silje
M-KAE team
Great materials, fits perfectly.
First, it was a smooth delivery process even though I ordered from a different country.
I ordered 3 items and I am very happy with all of them - great quality of the materials and the size guide on the website is very accurate, they all fit great. Overall I had a positive experience with the brand and I look forward to ordering from them again.
26 January 2024
Unprompted review
Reply from M-KAE
Hi,
Thank you so much for your wonderful feedback! We're thrilled to hear that your delivery went smoothly, even from another country. We're also so happy that you're satisfied with the quality of the items and the accuracy of the size guide. Your positive experience means a lot to us, and we can't wait to welcome you back for your next order! 🥰
Wishing you a lovely day,
Silje, M-KAE team
Reply from M-KAE
I'm so glad to hear that, and thank you so much for your feedback! We really appreciate your kind words, and we're happy you've had a positive experience with M-KAE. Your support means a lot to us! ☺️
Best regards,
Silje, M-KAE team
Reply from M-KAE
Thanks so much for your nice feedback - it means a lot to us🥰
Best regards,
Silje, M-KAE team
M-kae always exceeded my expectations
M-kae always exceeded my expectations! The quality of their garments is superb, and the unique designs set them apart. From casual wear to elegant pieces, M-kae offers a diverse range of time less pieces that caters to various styles. The attention to detail and comfortable fabrics make every purchase a delightful. Excellent customer service adds the finishing touch to an overall outstanding shopping experience. Thank you Maria!
5 January 2024
Reply from M-KAE
Hi Sofie,
Thank you so much for your amazing feedback! We’re beyond thrilled to hear that M-KAE has consistently exceeded your expectations. We're so glad you appreciate the quality, unique designs, and the attention to detail we put into our pieces. It truly means a lot to us that you’ve had such a positive shopping experience.
Hugs, Silje
M-KAE team
Super fast shipping in Denmark and…
Super fast shipping in Denmark and amazing quality clothing. Highly recommend shopping at MKAE.
21 December 2023
Unprompted review
Reply from M-KAE
Hi,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the fast shipping and the quality of our clothing. We truly appreciate your recommendation and look forward to welcoming you back to M-KAE soon!😍
Hugs, Silje
M-KAE team
Very professional😊
29 November 2023
Unprompted review
Reply from M-KAE
Thanks so much for your feedback😍
Hugs, Silje
M-KAE team
4/5 :)
Everything went smooth and fast. I am very satisfied with my purchase.
Just didnt like the expensive shipping. (20euro).
30 November 2023
Unprompted review
Reply from M-KAE
Hi,
Thank you for your feedback. We're so glad to hear that everything went smoothly and you're satisfied with your purchase. We understand that shipping costs can be a concern, and we truly appreciate your understanding.Thank you again for shopping with us!🤩
Best regards,
Silje, M-KAE team
love the products!
love the products!! such good quality and the most gorgeous clothes! My new favorite brand!!
30 November 2023
Unprompted review
Reply from M-KAE
Hi Christina,
Thank you so much for your wonderful feedback! We're so happy to hear that you love the products and are enjoying the quality and style. We're thrilled to be your new favorite brand! Your support means a lot to us! 🥰
Hugs Silje,
M-KAE team
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