Love the products, but find it very odd that when I purchased an item on sale and needed to exchange to exactly the same product, but a different size, then I had to pay the dividend / full price. Nev... See more
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Pretty clothes and good packaging! Nothing to complain about since good quality! 4/5 stars since I had struggle with the delivery tho & mkae didnt respond! Costumer service might be something to work... See more
Company replied
I am impressed by the speedy shipping to the US. Although I have not needed to return an item, I would expect an efficient exchange or refund from this on-line boutique.
First of all, I want to start by saying that I absolutely love the sweatshirt I bought at your Store. However, considering the price tag I believe things could have gone a lot smoother. In the confirm... See more
Company replied
Company details
Written by the company
After years of hard work and preparation, M-KAE finally launched its very first collection in April 2018. The fonder of the brand is Maria Kragmann, also known as a Danish content creator. Since we started M-KAE, we have been striving for timeless design, elegant and classic key pieces all in the highest quality and at affordable prices.
Contact info
Dronnings Tværgade 54, 1302, Copenhagen, Denmark
- +4589877970
- hello@m-kae.com
- m-kae.com
4.4
Excellent
402 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Late delivery
The delivery took almost 3 weeks, when it was suposed to be 3-5 working days
17 April 2026
Well Curated Collections
I am impressed by the speedy shipping to the US. Although I have not needed to return an item, I would expect an efficient exchange or refund from this on-line boutique.
13 March 2026
It is my second time that i buy and…
It is my second time that i buy and very very happy with the purchase!
2 February 2026
Reply from M-KAE
Thank you so much for your lovely review 🤍
We’re truly happy to hear that this is your second purchase and that you’re very happy with it. It means a lot to us that you chose to shop with us again 🫶🏼
Warmest regards,
Linnea, Team M-KAE
Perfect quality and everything ✨
Could not been more happy! Beautiful package and beautiful clothes 🤍
2 January 2026
Reply from M-KAE
Thank you so much for your wonderful review 🤍
We’re truly happy to hear how much you love both the quality and the overall experience. It means a lot to us that you noticed the packaging as well as the clothes.
Thank you for sharing your happiness with us 🤍
Best regards,
Linnea, Team M-KAE
Reply from M-KAE
Thank you so much for your review 🤍
We’re happy to hear that your order was fast and easy, and that you’re pleased with the quality.
We truly appreciate you taking the time to share your experience 🤍
Best regards,
Linnea, Team M-KAE
So bad quality
I am completely disappointed with the quality. I wore the brown satin pants only twice for a few hours, and they already look worn out at the back and at the hems. It’s unbelievable and very disappointing.
3 November 2025
Reply from M-KAE
Dear Eva,
We’re so sorry to hear about your experience. Our satin pieces are made from a delicate fabric, and sometimes the threads can catch on things, which may affect the look. They should of course not appear worn after such short use. You are very welcome to reach out to our customer service, where we can find a solution.🤍
Best regards,
Celina, Team M-KAE
I have cardigan and cashmere scarf from…
I have cardigan and cashmere scarf from M-KAE- it’s absolute love! Great quality and timeless silhouette. Easy style for everyday looks and feel gorgeous.
20 October 2025
Reply from M-KAE
Thank you so much for your sweet words!🤍
We’re so happy to hear you’re loving your cardigan and cashmere scarf. Your kind words truly mean so much to us!🌸
Warm regards,
Celina, Team M-KAE
Reply from M-KAE
Thank you so much for your lovely review 🤍
We’re thrilled to hear that you’re happy with the quality and fast delivery — it truly means a lot to us!
Wishing you lots of joy with your new piece, and thank you for recommending us 🌸
Warm regards,
Linnea, Team M-KAE
My overall experience was amazing
My overall experience was amazing. The store has a beautiful design, it makes you feel cozy and relaxed while browsing through the clothes. The sales team was very communicative, they helped me try on and decide on what I wanted to purchase. It’s a friendly atmosphere and makes the shopping experience very enjoyable. Also the clothes are made of quality materials, they feel great on the skin and based on previous purchases they look great over time.
10 September 2025
Reply from M-KAE
Dear Teodora,
Thank you so much for your kind words and for taking the time to share your experience with us 🌸 We are truly happy to hear that you enjoyed both the atmosphere in our store and the guidance from our team. It means a lot to us that you not only appreciate the design and feel of the clothes, but also the quality over time.
We look forward to welcoming you again soon ✨
Warm regards,
Linnea
Team M-KAE
Great quality & very fast delivey
Great quality & very fast delivey
The knit cardigan is so high quality, the packaging was so thoughtful and lovely.
I was surprised how fast it was delivered.
29 July 2025
Reply from M-KAE
Dear Inola,
Thank you so much for your lovely feedback 🤍 We’re delighted to hear that you’re happy with the cardigan, the packaging, and the fast delivery.
Best regards,
Linnea
Team M-KAE
God stil og god service 😊
2 July 2025
Reply from M-KAE
Hvor er det dejligt at høre at du både var vild med vores designs og service 🤍 Det betyder meget for os at høre. Tak fordi du tog dig tid til at give os en anbefaling 🤍
De bedste hilsner,
Linnea, Team M-KAE
Everything is perfect
Everything is perfect! The order arrived super fast (I’m from Israel), the quality is the best I’ve ever seen in my life, the cuts, the fabrics, everything is just perfect! Thank you girls!
7 July 2025
Reply from M-KAE
Thank you so much for your sweet words!
It truly means the world to us to hear that you’re happy with your order and our pieces🌸 We’re so glad that you love the quality and details 🤍
Warm regards,
Celina, Team M-KAE
Amazing store, high quality and The best service
Amazing store!!
service is at the highest level, high quality,
I bought both physically in the store and online.
Beyond the fact that the items are high quality and stunning,
The experience is absolutely perfect.
I recommend everyone who visits Copenhagen to come to the store and be impressed by all the beauty.
online as well (The shipment to the UK arrived after a day!).
1 July 2025
Reply from M-KAE
Dear Anat,
Thank you so much for your wonderful review!🌸
It truly means a lot to us to hear that you’ve had such a good experience both in our store and online. We’re so happy that you love your pieces and that you felt well taken care of – that is exactly what we hope for every time.🤍
Thank you for taking the time to share your kind words, and for recommending us to others visiting Copenhagen.
Wishing you a good day, and we hope to see you again soon!🫶🏼
Best Regards,
Silje, Team M-KAE
Reply from M-KAE
Hi Joachim,
Thank you so much for your kind words about us!🤍
We’re so happy to hear you had a smooth experience and that you appreciate the quality of our pieces. It truly means a lot to us.
Best Regards,
Silje, Team M-KAE
Reply from M-KAE
Dear Pau,
Thank you so much for your kind words.🌸
We’re so glad to hear that you’re happy with the pieces, their quality, and the fit. It means a lot to us that you took the time to share your experience.🤍
Best Regards,
Silje, Team M-KAE
Super profesionel service
20 May 2025
Unprompted review
Reply from M-KAE
Kære Viggo,
Tusind tak for din anmeldelse.🌸
Det glæder os at høre, at du har haft en god oplevelse med vores service.
Hilsen
Silje, Team M-KAE
Reply from M-KAE
Dear Kristin,
Thank you so much for your kind words! We’re so happy to hear that you love the clothes and that your order arrived on time.
It truly means a lot to us that you took the time to leave a review 🫶
Warmest wishes,
Silje, Team M-KAE
High quality clothes
High quality clothes. I’ve bought two silk trousers and two wool cardigans. Everyone is asking me the brand’s name. Will buy again soon! Hope they had a shop in Barcelona! Thanks
14 April 2025
Unprompted review
Reply from M-KAE
Hi Maria,
Thank you so much for your lovely review – it truly means a lot to us 🖤
We’re so happy to hear you love the quality and feel great in your M-KAE pieces✨
Thank you for the support – we can’t wait to have you back!
Wishing you a lovely day,
Best regards,
Silje, Team M-KAE
Pleasant moments with M-KAE
I like the minimalistic style, nude colors and, at the same time, the high quality of the clothes.
Definitely would recommend the brand to my fashionista friends.
7 March 2025
Unprompted review
Reply from M-KAE
Hi Elen,
Thank you so much for your wonderful review!🥰 We’re so happy to hear that you love our products.
We truly appreciate your support and can’t wait to have you shop with us again soon.🤍
Best regards,
Silje, Team M-KAE
Reply from M-KAE
Hi,
Thank you so much for your kind words! We're glad to hear you're satisfied with our service, and we look forward to welcoming you again<33
Best,
Silje
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