Lymow Reviews 123

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, most reviewers were somewhat happy with their experience overall. Many customers are very satisfied with the product, highlighting its effectiveness in maintaining their lawns and its ability to handle complex gardens and steep hills. The product is often described as easy to set up and use, with some users finding it to be an excellent robotic mower. Some consumers also appreciate the robust build of the machine and its customizable features. However, a significant number of people express dissatisfaction with the customer service, citing slow response times and a lack of support. There are reports of products arriving defective or malfunctioning shortly after use, with issues like charging problems, firmware bugs, and units stopping entirely. Many customers also mention the absence of real-time support and the frustration of waiting weeks for a reply, leading to a stressful resolution process.

What people talk about most

Product

Clients share ambiguous opinions on product, with some customers expressing high satisfaction, praising its... See more

Customer service

Consumers find customer service to be ambiguous, with many reporting positive experiences where support... See more

Quality

People report ambiguous experiences with quality, with some customers expressing satisfaction with the robot... See more

Response time

Users describe ambiguous interactions with response times, with some customers reporting very rapid and... See more

User experience

Customers consistently note ambiguous experiences with user experience, with many finding the setup and daily... See more

Reviews shaping this summary

Rated 3 out of 5 stars

It is essentially a beta product sold to the public, but without being informed that it is. The hardware and software need considerably more research and development before this will be a quality prod... See more

Rated 4 out of 5 stars

It took some time to get help. Probably because of the success of the product. The help I received afterwards was clear and helpfull and solved my update problem. I received several reasons why ot... See more

Rated 4 out of 5 stars

My Lymow experience has been very good. My lawn has never looked better. Support has addressed each question and concern.


3.2

Average

TrustScore 3 out of 5

123 reviews

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Rated 4 out of 5 stars

Guarded Enthusiasm

This review is about the Lymow One Plus.

My mower has been out of the box for 3 weeks at time of review, and so far, it's what I expected, considering the smaller size of the company and it's Kickstarter origin.

It's not a perfect little machine. Almost every day it gives me a minor error, either being overly sensitive to throw a "slipping detected" error while on the charging dock, even though it's perfectly level and clean, or phantom "emergency stop button pressed" errors, but both are easily cleared remotely. And the active development of its software shows a lot of promise in them standing behind the product, making these errors less common with each update.

This is the only auto mower design I like on the market, so my patience with the little errors is likely higher than most people's, and I knew what to expect going in. Expect some errors, expect to babysit it a bit. Report issues to help with further development. Remember, this product is just taking its first shakey steps out of Beta development.

That being said, a lot of attention has been paid to making the app easy to use and understand. Bluetooth controls are very responsive, recording maps is extremely easy, and the mower seems to go out of its way to never go an inch beyond a boundary edge (if you have a boundary at the bottom of a slope, your results may vary).

One oddity I've seen a few times, is when it's trying to turn, if the tread seems to just be spinning, it will turn the blades off, then make the turn with ease. Not sure why, but the blades being on seems to reduce its turning power? Not a big deal, just a strange observation. May be sorted out in a future model.

For a little background, I usually avoid products from China, as they tend to be cheaply constructed or break easily. Because of the design, I wanted to give this company a chance to impress me. While I haven't been blown away, I AM mildly impressed, and looking forward to see how they can improve in the future. (A simple start would be, on future models, don't use such a cheap screen on the unit, the current screen is only 1 step above a Tiger Electronics handheld game from the 90s)

- a random voice from rural New York

20 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a warranty claim

I had a warranty claim. The unit stopped working after 6 uses. It was promptly replaced without any hassles. Customer service, although only through emails, always responded within 24 hours.

19 May 2026
Unprompted review
Rated 4 out of 5 stars

Painful start, but wow what a machine.

When I first created this review I gave Lymow 1 star out of 5. This was because my new mower worked for 1 week before an OTA update bricked it. It had to be sent back and it took about 6 weeks before I had a working mower again, albeit a new machine, this period was very frustrating as the 'support' service from Lymow was painful. Lymow are well aware of what I think of their 'support', which needs to be improved.
So why did my review change? Over the period of about 2 weeks I found several small quirks to this machine. I had to adjust the RTK station position and make it taller - I did this by attaching the upper ground mount pole to the top the wall mount. This change improved the RTK significantly, I have a lot of trees and despite some initial problems it is working well and is not getting stuck. The next issue was that grass kept clogging the discharge hole - in this case Lymow's clever design meant I could remove 3 components, each making the discharge vent larger. Now the grass flies out and I am delighted. Another issue was that the Lymow started to malfunction and randomly trigger an 'emergency stop' or lift up the mowing deck in the middle of a mow. I realised it was getting damp as we had a terribly wet late May/early June - I built a basic shelter for lymow, so now it is not sitting out exposed in the rain. The design of the stop button or the LCD screen is not water proof, at least not for Irish weather. Anyway another issue fixed. Finally, the tracks started to make an annoying knocking noise - look up YouTube and the fix is easy. The track tension needs to be adjusted.
In summary, I am now delighted with my Lymow. It is capable of cutting my whole lawn of about 2,500m2 in a single day, I could likely schedule it to maintain a lawn 3 times this size. I cannot say this enough, the machine is built like a tank, it is amazing, and is so easy to work on. Everything is adjustable and can be changed to suit you very easily.
So Lymow lose one star as your support needs to be better, but the machine and the results are now outstanding. This is my third machine. I started with an Ambrogio but the buried cables were a pain. I upgraded to a Mammotion LUBA 2 which was good but the battery was too small and the blades did not last long which meant frequent maintenance. Fingers crossed third time is a charm but I think I am on to a winner.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

They are lying on their site

They are lying on their site, that they are delivering to whole EU. They don't. Very frustrated. Customer service terrible. They don't know all the information. Answering wrongly.

19 May 2026
Unprompted review
Rated 3 out of 5 stars

I want to say that this is great…

I want to say that this is great compared to my old husquavarna 430x but it really isn't. They both have pros and cons. This having no wire was an easier set up but it doesn't cut as close. This should cut more in a day but it doesn't. My yard does have random holes from dogs digging and this manages that better but the fact it can't finish less than a quarter acre in a day is disappointing. The battery life seems pathetic the charge speed is slow on the 5a charger and I bought the upgraded 10a charger but the box came empty and support hasn't responded in over a week. I like you can rc it but I should be able to do that with camera on for fps as well. It clogs constantly where the huquavarna never did. I have had it over a month and it just seems half baked.

17 May 2026
Rated 5 out of 5 stars

Very Pleased!

I purchased my Lymow in July 2025. It was easy to set up, wire-free, dual rotary blades, tracked treads, and they continue to produce new improvements to their app and software.

Lymow is a young company and there have been some growing pains, such as charging and slipping, but Lymow has demonstrated their commitment to making a better product.

Overall, I am very pleased with the mower and plan to purchase two more units for other properties!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Not perfect, but feels like a tech breakthrough

This has saved tons of time maintaining ~4 acres of challenging lawn at my weekend home. Part of the yard is a pasture with evergreen trees, deciduous trees, and slopes that my zero-turn riding mower couldn't handle. The yard often has little sticks and things that haven't caused any issues. The Lymow handled 95% of that maintenance burden.

It took a bit of a learning curve. I had to remap some zones a few times to dial it in. Also, it doesn't handle small curved/irregular shaped patches of grass well. For example, I have a few thin, curved strips of grass on the property (between our fence and a road.) The app doesn't have a great way to map and plan the mowing pattern on those, so I just use a regular mower on them.

That being said, I have no problem mowing a few small patches of grass while mower handles everything else. Now I can enjoy the weekend home with my family instead of spending 4 hours each weekend mowing in the spring and fall!

9 May 2026
Rated 5 out of 5 stars

Mows great

Mows great. Climbs & mows a steep hill that my zero turn riding mower couldn’t handle. Grass/ruts left by riding mower are gone. I am concerned about two things. 1. Customer service and future repairs. 2. After intro 4G expires, what’s is going to cost me monthly? Mower cannot run on my weak WiFi signal.

15 May 2026
Rated 5 out of 5 stars

I've been using my Lymow one plus for 6…

I've been using my Lymow one plus for 6 weeks now. It was easy to set up and works well. Handles the slopes in my lawn well. I mow each section every other day, and the lawn looks great. My final test of the lawn mower was this week, as it is mowing the lawn while I'm away. It has done the job flawlessly, I am able to watch it's progress remotely, and the one time it had an error i was able to get the mower restarted remotely. I am very pleased with the Lymiw mower.

15 May 2026
Rated 5 out of 5 stars

I had an unexpected issue with the…

I had an unexpected issue with the mower blade housing and Shelley from customer service has been handling my inquiries and keeping me updated on all steps of the process to fix my issue. I am very pleased with the fast responses and clarity of the process.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Lymow one - Positive Experience

I purchased my Lymow one in the summer of 2025 and took delivery in the late fall. This is my first robotic mower and I can honestly say that I have happy with the product and company to date. Lymow has been responsive to inquiries in a timely fashion. The app and software has been updated on a regular basis with significant improvements from the original versions.
I was skeptical as my yard has 35 degree slopes and is surrounded by trees. As of today, my yard is looking better than it ever has. The biggest reason I purchased the Lymow one was the rotary blades and ability to handle slopes and rough terrain. There have been some growing pains, such as charging and slipping, but Lymow has demonstrated their commitment to making a better product as seen by release of the improved features of the plus unit while working with the owners of the original units. Personally I can recommend this product and company.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Dead after one month

I've had the One Plus for a month now. Initially it worked well, but MCU Comms Failures have killed it. The first couple times, I disconnected the battery to reboot and clear it. This time it won't respond at all. The firmware update April 28th didn't help. No customer support response and no way to contact Lymow. Seems like a good machine, but major firmware problems and the company is clearly not ready to support a large customer base.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

I'm an original Kick Starter customer

I'm an original Kick Starter customer. This has been a fun but honestly, sometimes a frustrating process, but through it all, Lymow has consistently produced upgrades and improvements and I have found their online service support to be excellent. There are still some software improvements that I would like to see (which I have communicated) but the overall trajectory of my experience tells me that I will eventually see those improvements. The original hardware should have been more robust, but they are learning and I believe the product will continue to improve on the hardware side as well. Nothing I've experienced suggests otherwise. Lymow is a young company, but they are going about it properly, with honesty, integrity and transparency. The robotic mowing industry is new and growing pains are real. If you are looking for a set it and forget it experience, you will be disapointed regardless of which product you choose.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Lymow is a cool product

Lymow is a cool product. I have had several robot mowers, and none are perfect. I had a few issues, and Lymow support has always been very responsive and helpful. I have acres to mow, and zero-turns are expensive, especially for a comfortable one. Compared to that, Lymow is a great value.

10 May 2026
Unprompted review

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