This mower is surprisingly impressive and easy to start using. I previously owned a Mammotion Luba for 2 days and it was terrible. I sent it back. The technology was awful. Fast forward a couple o... See more
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Welcome to the official Trustpilot page for Segway Navimow. The lawn and garden are a very important part of the home. This is where life happens. Morning coffee. Kids playing. Quiet evenings. At Navimow, we have one clear goal: to give time back to people. As the World's No.1 Brand in Wire Free Robotic Lawn Mower Volume Sales*, Segway Navimow combines cutting-edge robotics with everyday practicality to help you enjoy a life without boundaries. Powered by Segway's spirit of innovation and over 20 years of experience in the robotic sector, Navimow developed the Exact Fusion Locating System (EFLS) capable of centimeter-level precise positioning and continues to enhance its offerings with groundbreaking features. Today, Navimow serves households in more than 40 countries with 400,000 user bases, including Germany, France, Denmark, the US, the UK, Australia, and more. We believe that great technology should be matched by great support. We are here on Trustpilot to listen to your feedback, learn from your experiences, and ensure that your journey with Navimow is as smooth as your lawn. Thank you for choosing Segway Navimow. We look forward to hearing your story.
Contact info
98 Spit Brook Rd. Suite 2203, 03062, Nashua, United States
- navimowsupport-us@rlm.segway.com
- navimow.com
Replied to 91% of negative reviews
Typically replies within 48 hours
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Mower arrived with everything needed to…
Mower arrived with everything needed to get it set up and running. Directions for setting up were simple. Plenty of power cord length for where we wanted to position the charging base.
Mower is super quiet! We added the “garage” (cover) and will be adding the fence door next.
The Kraken
I ordered the Navi mow X450 to mow the yard immediately around my house and garage that I tend with my electric Ryobi self-propelled. I had not entertained running this mower in the areas that I use my John Deere because frankly the terrain is steep and rugged. That changed immediately after I mapped and launched the mower in the first zone. I decided to put this little unit to the test by mapping a portion of the property that triggers the John Deere's seat safety switch (very steep and angled) causing the mower to sputter and sometimes die. The X450 absolutely crushes it in this area! Not only does it navigate the steep and rough terrain without hesitation, while also neatly mowing around my fruit trees where I used to have to bring out the string trimmer. To be honest I was skeptical but hopeful when I ordered the X450. At this time, you can color me impressed, this little machine is a beast! My only criticism might be the included user manual lacks information to give the user a deep understanding of the product and the app.
I recommend to stay clear of this…
I recommend to stay clear of this company . I paid in good faith Over a thousand pounds plus for robot lawnmower Two months before the grass season starts . Due to Segway Navimow I am still waiting for my machine to arrive . Yes they sent a docking station which is totally useless with out the lawnmower . As a result I am paying a third party to cut my grass three times a week. Total spent so far is £450 . It’s costing me a fortune and I am not getting any kind of satisfaction from Segway Navimow . Stay clear of them. !!!!
A little hard to set up but once it's going, it's great
Having to first mow before using this was kind of a pain. Even though I am in a network RTK location, it wouldn't work. Once I got it set up using the antenna, I rarely have to address anything. It does a great job. This is exactly what I bought it for.
The Navimow i206 is great!
The Navimow i206 was very easy to set up. I’ve been using it for about a week now and the lawn looks great. It has navigated obstacles with ease and has given me back my time so that I can focus on other outdoor chores.
Timely delivery and very impressed!
Timely delivery and very impressed with the mower so far.
Showing offline
I am still working with the device, but I continue to experience issues. The machine frequently detects a slope in areas where the ground is barely sloped. When this happens, it requires me to go directly to the device and press “OK,” which defeats the purpose of having a self-mowing system.
Another ongoing issue is that the device keeps disconnecting. I previously owned an earlier version and never experienced any of these problems.
At this point,I feel like I can only use this product when I’m home to monitor it, which is difficult since I work long hours. It’s also not recommended to use it at night, which limits my options even more. I would not recommend this device based on my experience.
Your mower keeps ramming into walls
Your mower keeps ramming into walls, sitting stationary for extended periods of time as if it is lost or can't make up its mind

Reply from Segway Navimow
I can sum this up quickly
I can sum this up quickly, the delivery time was outstanding, I was kept in the loop the whole time! The navimow x4 is working flawless!
The mower is outstanding
The mower is outstanding. The app is very user friendly. Only suggested improvement might be a better user manual that gives more instructions on how to operate the mower such as mapping.
Arrived on time and was easy as heck to…
Arrived on time and was easy as heck to set up. All the neighbors are jealous.
Never recv'd any followup on shipment
Never recv'd any followup on shipment
Company sent a tracking #, but wanted to load an app to locate the shipment.

Reply from Segway Navimow
I206 Great product & Performance
Delivery time and packaging was great. My product arrived in perfect condition and performed exactly as specified. I can’t believe I waited so long to buy my i206. I have an uneven lawn and areas of water and mud. This guy “ROBIE” had no issues whatsoever.

Reply from Segway Navimow
The product is sound and reliable
Out of the box
Out of the box, auto mapping feature did not work. It was a very hard set up and understand how the mapping works. For some reason it did not recognize my Lawn so I had to snap it manually.
I’m not sure what the camera does or if it’s any functionality because it is no tackling on the corners that wasn’t tackled during the set up which causes scratches on the body also, it’s really hard to get into the corners so there’s more areas that I need to trim that I would like to I think for the money that I spent I expected a little bit more functionality as on my previous robots, some of them was functioning a lot better

Reply from Segway Navimow
I shopped around and settled on the I206 AWD
I shopped around and settled on the I206 AWD model. Made a few phone calls to Navimow with questions, I got great responses and directed to their website for a great discount. Set up was easy although I struggled some with the mapping, I'm no gamer. The app is good and the online chat is very helpful. Lots of versatility and options. With some practice I'm very satisfied and my yard looks great. Biggest plus is I don't have to sweat with a push mower now.

Reply from Segway Navimow
The only reason I didn’t give it 5 was it’s just too new
The only reason I didn’t give it 5 stars is because it’s so new. I think setting up the mower was easy enough and the operations of the mower were fine. The App is ok bit as easy to use off the bat that could also be me.

Reply from Segway Navimow
Good purchase experience
The purchase process went smoothly and I received the mower quickly.
I had a accident last year
I had a accident last year. Which left me with both legs broken . So I can’t mow any more . I brought the Segway’s mower. It has taken the worries out of taken care of my lawn. I am elated to how easy it is to operate . Thank you.

Reply from Segway Navimow
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