Lycamobile has the best data or voice plans. Your airtimedoes not expire like some providers do. No validity period. Use your airtime until you finish it. I recommend Lycalmobile to everyone.
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See what reviewers are saying
I don’t understand why the LYCA SIM card doesn’t work in EU areas even if my it is originally from poland. During trip, all my friends SIM card who use other providers work but mine. I enabled mobile... See more
Company replied
I ordered the Unlimited package for my Lycamobile number. The payment via BLIK went through without a hitch. The package appeared in my Lycamobile account after a few moments. I’ll be testing it in t... See more
Company replied
You are by far the shittiest mobile carrier I've ever dealt with. I can't even imagine how much money I've lost because of your stupid app. And on top of that, you idiots somehow manage to "update... See more
Company replied
Company details
Written by the company
Lycamobile oferuje darmową kartę SIM Prepaid na tanie międzynarodowe i krajowe rozmowy oraz pakiety internetowe. Zamów online kartę SIM z usługą przedpłaconą lub doładowanie już dziś!
Contact info
Poland
- lycamobile.pl
3.4
Average
461 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Lyca Mobile PL
Dear Wasil K,
Thank you for sharing your feedback. We’re glad to hear that you are satisfied with our network service. We’re sorry to hear about your concerns regarding payments, the app, and customer support.
We appreciate your feedback and would like to understand the issues you faced better. Please share your Lyca Mobile number and details via our private channel so we can investigate and assist you further.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PL
Dear Customer,
We are incredibly happy to hear that you are enjoying our network and plans.
Thank you for taking the time to share your positive experience!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PL
Dear Chandhu,
We are sorry to hear that you are experiencing slow network speeds. We understand how frustrating this can be and would like to look into the issue.
Please share your Lyca Mobile number, location details, and device information via our private channel so we can investigate and assist you further.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
I want to know why I did the same…
I want to know why I did the same top-up last night but the money was deducted but I was not given the data.
3 July 2026
Reply from Lyca Mobile PL
Dear Kliencie,
We understand your concern regarding the top-up amount being deducted without receiving the data allowance. We apologize for the inconvenience caused.
Please share your Lyca Mobile number and top-up transaction details via our private channel so we can check and assist you further.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
very good and understand easily and…
very good and understand easily and resolved the issues
3 July 2026
Reply from Lyca Mobile PL
Dear Customer,
We are so glad you are part of our community!
Thank you for the fantastic star rating.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Simply I'm using everywhere full…
Simply I'm using everywhere full coverage and we get more data this is good for our package
2 July 2026
Reply from Lyca Mobile PL
Dear Udaya,
Nothing beats hearing that our network is making your life a little easier.
Thank you for this wonderful review and for sticking with us!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PL
Dear Customer,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Good service ★★★★★ Outstanding network…
Good service ★★★★★ Outstanding network quality and affordable plans. Very satisfied with the service!
2 July 2026
Reply from Lyca Mobile PL
Dear Harbhajan,
We're so happy to hear you're satisfied with our service, network quality, and affordable plans! Thank you for your wonderful feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Email address?
There’s no need to keep asking people for their email address - what does that have to do with anything when I’m recharging my phone? It’s so monotonous.
2 July 2026
Reply from Lyca Mobile PL
Dear Customer,
We’re sorry to hear about your frustration regarding the repeated request for email details during the recharge process.
Thank you for sharing your feedback. We have carefully noted your concern, and our team is currently reviewing this on priority to improve the user experience and streamline the process as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Everything doing perfect
Everything doing perfect, just need to low down the monthly payment or increase the data, have a lovely day
30 June 2026
Reply from Lyca Mobile PL
Dear Kliencie,
We're happy to hear you're having a perfect experience! We appreciate your feedback regarding payment and data. We're always looking to improve our offerings.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PL
Dear Andrzej,
We’re really sorry to hear that nothing is working for you and understand your frustration with the service.
Thank you for sharing the details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and resolve it as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
I like lyca mobile service
30 June 2026
Reply from Lyca Mobile PL
Dear Sabuz,
We're so glad to hear you like our service! We truly appreciate your positive feedback.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
I don't recommend
I don't recommend. Only price is good so you get what you pay. Dealing with the company is a headache. Here in Poland they don't have customers skills , if they don't have answer they will just hang up on you . The Polish translations is terrible...so many Polish people everywhere...and they are so cheap they used Google translate or whatever...I have another phone with another cellphone provider as Lyca cannot be trusted you never know if service will work. I have been with them 3yrs already but I use it as a parked number .
5 June 2026
Unprompted review
Reply from Lyca Mobile PL
Dear Danuta,
We are sorry to hear about your experience with our service and customer support.
Please share your Lyca Mobile number, registered email ID, and any reference number you may have. Once we receive these details, we will investigate your concern and work towards resolving it as soon as possible.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycatelindia.in
Mobile version of your website works…
Mobile version of your website works badly since I remember. It is impossible to buy a package with phone.
20 June 2026
Reply from Lyca Mobile PL
Dear Customer,
We are sorry to hear that you are experiencing difficulties using the mobile version of our website.
As you have already provided the relevant details, we currently reviewing the issue and will work towards resolving it as soon as possible.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycatelindia.in
I ordered the Unlimited package for my…
I ordered the Unlimited package for my Lycamobile number. The payment via BLIK went through without a hitch. The package appeared in my Lycamobile account after a few moments. I’ll be testing it in the EU – the Czech Republic, Slovakia, Hungary and Croatia – for 14 days.
6 June 2026
Reply from Lyca Mobile PL
Dear Konrad,
We are so glad to hear your Unlimited package purchase and activation went smoothly! We hope you have an excellent experience using it across the EU. Thank you for sharing your positive feedback.
Regards,
Lyca Mobile Trustpilot Team
Extremely poor customer service
Extremely poor customer service. Transfer of mobile number was not done despite online form completed. Then their customer service communicated useless reference numbers...They informed us Optus rejected the request of mobile number transfer (not believable), and didn't refund a yearly pre-paid plan... According to us, same tactics as scammers.
1 May 2026
Unprompted review
Reply from Lyca Mobile PL
Dear Bruno,
We’re very sorry to hear about your experience and understand your frustration regarding the mobile number transfer and refund process.
Please accept our sincere apologies for the inconvenience caused. We understand how disappointing it must have been to complete the online transfer request and not receive a successful outcome.
Updated Response:We have sent you an email with further details for a thorough investigation. Refund has been successfully processed.
Regards,
Lyca Mobile Trustpilot Team
almost totally sucks
chatbot sucks. You can't contact support exactly when you need it the most - in roaming. No codes to check balance - you need to check it in application, but if roaming does not work - you can't check it!
29 April 2026
Reply from Lyca Mobile PL
Dear Customer,
Thank you for sharing your concern, and I’m sorry for the inconvenience you’re experiencing while roaming. I understand how frustrating it must be when you’re unable to check your balance, especially if both USSD codes and the app are not accessible. While roaming, some USSD services may not function depending on the network you are connected to. In such cases, the app or mobile data is usually required to check your balance. If roaming data is not working, we recommend ensuring that data roaming is enabled on your device and, if possible, manually selecting a different network to improve connectivity. If the issue persists, please share your current location and network details with us, and we will be happy to investigate this further for you. We’re here to help and will do our best to get this resolved as quickly as possible.
Regards,
Lyca Mobile Trustpilot Team
Reply from Lyca Mobile PL
Dear Customer,
We're happy to hear that everything is working well. Thank you for your positive feedback; we appreciate it a lot.
Regards,
Lyca Mobile Trustpilot Team
Scammers
Scammers. I used the number for one month, after which the promotion was disabled because I paid with a blik. The money was never returned from my account. I waited three months, wrote everywhere, and still haven't received a response. Only empty promises to forward my request to the appropriate authorities. I strongly advise against this!
1 January 2026
Reply from Lyca Mobile PL
Dear Customer,
We understand your frustration, especially after waiting several months without a resolution.
From your review, it appears the promotion was not applied after payment via BLIK, and the amount was not refunded despite multiple follow-ups.
This needs a proper review of the payment, promotion eligibility, and refund status. We will check and get back to you as soon as possible. For further assistance, feel free to reply to trustpilotreview@lycamobile.com
Updated response:
We would like to inform you that, in accordance with our Terms and Conditions, the promotional price of 12.50 plan for the "Do Wszystkich M" bundle is eligible for automatic renewal only if the initial payment was made using a credit/debit card not blik.
Upon checking the details, we can see that there has been usage from both the bundle and the available balance on the account.
Best Regards,
Lyca Mobile Trust Pilot Team
Reply from Lyca Mobile PL
Dear Konrad,
We are happy you had a great, affordable experience. Thank you for your positive feedback, it means a lot to us.
Regards,
Lyca Mobile Trustpilot Team.
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