I ordered an apple Magic Keyboard decal and both sides were cut to fit the back of an iPad. I attempted to contact Lux probably 6-7 times via email and instant chat on their website. The only respon... See more
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I got a Nintendo Switch Lite skin and it does NOT cover the whole thing and is very difficult to apply. Some pieces to cover some parts are missing or not the right size even though Switch Lites are a... See more
I completely forgot i even ordered this like, a month ago this until it came in the mail. I was super excited but some of the panels dont fit properly no matter how its placed its like an inch off.... See more
Ordered my son a skin for his ps5 and switch. Shipping was what I expected coming from another country and the holidays. The skin for the ps5 however had scratches and discoloration. Emailed customer... See more
1.6
Bad
44 reviews
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Rubbish service
I brought not knowing it was a skin, but they said they could cancel if I got in contact with them within 24 hours. Which I did!! No reply I then made numerous attempts to email back to return the item and again no reply to send it back. I ended up having to try and use it. The quality of the film is decent but the application process is rubbish. I paid £25 for a sticker basically, they could just make cases instead of stickers. Need to do better would give zero stars if I could.
1 October 2023
Unprompted review
Never shipped order
I placed an order on their website and paid for the extra shipping cost to have tracking included. The order was never shipped. I disputed the order with my credit card company and they claimed to have sent it. Of course their website shows that the order was not fulfilled. This has been submitted to my credit card company and I was able to obtain a credit for the payment.
I did email the company twice regarding the order and they never replied. I checked out their Etsy store and see that this has happened to other people too.
28 December 2022
Unprompted review
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