luxskinsofficial.com Reviews 

Absolutely awful customer service. Ordered an item on 15/12 and paid an extra $16 for express delivery to get here before Xmas. Parcel wasn't lodged until 19/12 and is still nowhere to be seen. It is now 29/12 and I have no response from the company despite sending multiple messages. Avoid at all costs.

Ordered and never got my product. Completed ghosted when trying to contact.

Submitted and paid for order on 7/30/2024. I realized it was out of the country and decided to cancel the order. Within the hour I sent them a chat on their website to cancel. The auto chat said someone would call or email. No one did. I followed up the next day with an email. The email auto response referred me to the website chat. This cycle continued for 2 months. My bank card was charged and no product and no cancelation for refund. Their customer service is non existent. Both Shop and Etsy should remove them from their service. Today I had to call my bank and dispute the charge. The only way I was able to get my money back.

Ordered September 6. Now September 19. Order hasent been sent, no customer service.
Just some scab running a scam.

Placed an order 19 December 2023 and I got the shipment confirmation email on December 22, 2023, I didn’t have tracking but it arrived in good time especially since it was during Christmas period.

Item was as described and I was quite happy with the price, item I received and the seamless transaction and will definitely recommend and will reorder from them soon.

I received my order but the product was terrible. It doesn’t wrap neatly around my switch or kindle. As soon as you encounter a bump or curve the wrap creases around the corner and doesnt feel nice to handle so i removed from all my devices as it looked so bad.

ZERO STARS!
SCAMMERS!
DO NOT PURCHASE FROM
THEM!
THEY STEAL YOUR MONEY!
BUY ELSEWHERE!

Absolutely appauling, will not stay on for 2 minutes with children! The stickers bubble and lift leaving the stickers all lifted around the edges. Tried contacting the company about the issue and they have ignored me for a couple of days, still unanswered answers. not good customer service atall! I only placed one sticker on, the front docking sticker! Which should be the easiest sticker as it’s flat, I dread to think the state of the other stickers as they’re more fiddly for the button etc. these would look even worse than the front docking one. the sticker was literally on the front docking station but for less than two minutes and when peeling off left really bad sticky residue! Please don’t buy for children using the switch, not practical atall! Also ordered some to cover the gear sticks and they never turned up! Also mentioned this on the message and yet no response so not only have I paid for appauling stickers for my switch they also have taken money for something they haven’t posted to me. I wouldn’t have resulted in this but being the matter they haven’t responded this is what I’m left to do so. Hoping someone else doesn’t get let down or even better let their children down with these not good quality stickers

Why am I not surprised that this company has such a low score. They are not a legitimate company. They do not ship your order and then refuse to refund you. Their customer service completely ignores you. They are the worst company. They are scammers!!!!!!!

I ordered from them because before I got my skin at a decent amount of time. I ordered a skin and a case December 28th 2023, and it’s now February 2024 and I haven’t received anything. I got hold of customer service a month later and they told me to wait 1-2 weeks and they’ll send me a replacement. Now I’m looking for the replacement or to get my money back and I can’t access the chat function on their website, and they’ve deleted all of my posts on social media. Just want my money back at this point.

I would give this place 0 stars if I could. I ordered from etsy so I was lucky when the item never arrived. Ordered beginning of Dec 2023, it's now February 2024 and the skin I ordered never arrived. In the customer service they claim to help, they claim to be empathetic, they claim to offer a replacement but i'd be dumb to believe that. 100% SCAM. listen to all the reviews, do not give these people any money. they don't deserve it.

These guys absolutely suck. Rubbish products, rubbish customer service. Dont be fooled by the pics. They are just stickers that dont stick.
DONT BUY FROM THEM EVER, YOU WILL 100% REGRET IT.
Dont waste your money!!

Ordered my son a skin for his ps5 and switch. Shipping was what I expected coming from another country and the holidays. The skin for the ps5 however had scratches and discoloration. Emailed customer service twice with no response. Commented on their Facebook page and was reported and blocked or they took down their page. Guess I am happy the switch one was good but out $50 for the ps5 skin.

Never received my order. They kept sending the same automated response. I prefer just a refund at this point because I no longer need it as a Christmas gift. I placed my order 12/7:2023. Today is 1/9/2024. And still no product. SCAM COMPANY

Purchased a skin for my kindle and paid extra for express postage, it took them 10 days to lodge my item with Auspost and it was delayed a further 5 days for delivery. I contacted them via instagram and their website 5 times with no response. I have removed the skin from my kindle and it left a nasty residue that required rubbing alcohol to remove. Avoid this company and spend your money at another small business because this was a terrible experience and poor product.

I am 100% sure this site is a scam. Do not buy anything from it. Not only dose ur not turn up no one answers ur email. When I asked where my order was on Facebook not only did no body get back to me I was blocked.

I am very thankful that I was granted a refund for my order. I never received it, even after waiting for more than a month. I understand that the holidays is a busy time of year, but do not be fooled by the seemingly cute designs— you will never actually receive your item.

Please note that I was LUCKY to get a refund for my missing order; others were not so lucky. So don’t push it, and stay away from this seller and this business.

Do not use this Company, they no not reply to any email even when asking to cancel. They do not refund when asked. Also item is poor quality and missing the controller skin. Joke of a company.

Paid for tracked shipping with delivery in 5 to 9 days. Two weeks later and the item hasn't even been shipped. I've sent numerous emails to customer services and there hasn't been a single response. Avoid like the plague.

I ordered not realising it was a skin.
Delivery took twice as long as stated it would if not more.
I emailed and contacted social media pages half a dozen times before receiving an email with a return address. I returned the product only to find out it is a postal locker and they haven’t collected it. I’ve sent another 4 emails and raised 3 chats with no response. Still waiting on my refund.