luxskinsofficial.com Reviews 

44
•
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered an apple Magic Keyboard decal and both sides were cut to fit the back of an iPad. I attempted to contact Lux probably 6-7 times via email and instant chat on their website. The only respon... See more

Rated 1 out of 5 stars

I got a Nintendo Switch Lite skin and it does NOT cover the whole thing and is very difficult to apply. Some pieces to cover some parts are missing or not the right size even though Switch Lites are a... See more

Rated 2 out of 5 stars

I completely forgot i even ordered this like, a month ago this until it came in the mail. I was super excited but some of the panels dont fit properly no matter how its placed its like an inch off.... See more

Rated 2 out of 5 stars

Ordered my son a skin for his ps5 and switch. Shipping was what I expected coming from another country and the holidays. The skin for the ps5 however had scratches and discoloration. Emailed customer... See more


Contact info

1.6

Bad

TrustScore 1.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(44)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered an apple Magic Keyboard decal…

I ordered an apple Magic Keyboard decal and both sides were cut to fit the back of an iPad. I attempted to contact Lux probably 6-7 times via email and instant chat on their website. The only response I received stated my order had shipped. Never once acknowledging the manufacturing issue I called out in the chats and emails. Complete rip off!

25 September 2026
Unprompted review
Rated 1 out of 5 stars

The skin is awful

The skin is awful. I paid for a full entire one piece cover for my Xbox controller and I got a bunch of random pieces that crease so easily. The skin itself does look cool but it is impossible to apply to my controller. I figured since I couldn’t get the main part on I would just go for the buttons. And guess what. It doesn’t even match up. It looks awful. And I paid an extra 14 dollars for shipping to go quicker and got it almost a month later. Do not order from here it is horrible. And the service itself is horrible. I emailed back regarding how long it’s taking and got a link to their “chat function” and there was no chat function to be seen and no help.

23 September 2026
Unprompted review
Rated 1 out of 5 stars

It won’t cover the whole thing

I got a Nintendo Switch Lite skin and it does NOT cover the whole thing and is very difficult to apply. Some pieces to cover some parts are missing or not the right size even though Switch Lites are a standardized size. The color is nice and with another case on top it looks passable since the back is the worst. if you don’t mind seeing the original color on spots you may be fine but i really don’t like my Switch Lites base color (it was second hand not my choice) so it’s frustrating.

14 September 2026
Unprompted review
Rated 2 out of 5 stars

doesn’t fit right

I completely forgot i even ordered this like, a month ago this until it came in the mail. I was super excited but some of the panels dont fit properly no matter how its placed its like an inch off. I still like it but pretty overpriced for what I got in my opinion.

edit: just went back on the website and it says “1000s of 5 star reviews” and we can’t see any of them? yeah right.

12 September 2026
Unprompted review
Rated 1 out of 5 stars

I purchased the skin for my switch 2

I purchased the skin for my switch 2. I am in Australia and I waited over 2 weeks for it to arrive Express post only to find that it does not fit. I have reached out to customer service for a refund and am awaiting response. Very disappointed.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Lux Skins Scam You

Located Australia, paid for a nintendo switch skin on the 1st of May, its currently the 21st of May now. Completely forgot I even paid for this, as there is a huge lack or communication on their end. Just had a look at my email and turns out they have some stupid option in the shipping area of the transaction. Never once seen any company provide you a shipping option like such, They have it labelled as Free shipping in the cart, its automatically selected unless you choose the express shipping option for $14. As for the free shipping you automatically assume that you have put enough things in your cart for it to show as FREE, but no that free option is a scam, it has no tracking, no way of knowing wether or not your order was actually shipped other than the supposed email from them telling you they sent out your parcel, but as the free shipping is advertised as 5-10 days then how come 21 days later I have no parcel and no way of accessing tracking?? This company is a scam, do not buy from it you will loose your money and forget that you even spent money on this due to the minimal communication you will receive from them.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

I bought three items from here

I bought three items from here.
And after looking that it was a scam I was a little nervous that I wouldn’t receive it. But I just received my items today after a month being that it came from Australia!
I’m super happy with my items.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Poor morals and customer service

Over charged me, when I asked to cancel they said they were already processing the order, but I could sent it back (of course paying for shipping out of my own pocket)

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Never came, reached out to their email support and was ignored.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

DONT USE this website

DONT USE this website. I feel like I got scammed using them. It takes them a month to send the item to you and then the actual item is pretty much garbage. I got the matcha green color and it looked closer to a grey with green tint, not like the pictures. Also it is nearly impossible to actually put the skin on, it folds easily and then becomes unusable. Also it looks cheap too. Don't waste your money. I asked for a refund, I dont think I will be getting it either. Just avoid

20 April 2026
Unprompted review
Rated 1 out of 5 stars

WARNING DO NOT PURCHASE FROM THIS COMPANY - SCAM

WARNING DO NOT PURCHASE FROM THIS COMPANY - THEY ARE A SCAM! YOU WILL NOT RECEIVE YOUR PRODUCT.

I purchased a kindle skin for $64 - NEVER arrived. They do not give you tracking. They only offer to send it again (untracked of course) and deny your right to a refund. I have filed a dispute with my bank to try and get my money back. Very rude customer service - cookie cutter responses. They are a SCAM!

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Never arrived

My skin never arrived, it's been 2 months. They're ignoring my emails and support messages. My debit card company gave me a chargeback because they had evidence of non-delivery.

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Lux Skin Scammers On Facebook.

Stay Away and save your money. If you buy from this company they will send you something that is just a piece of shit. I send it back to them and it came straight back. Facebook is also to blame for allowing such filth onto there platform. Special place in hell for such low lifes.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

**DO NOT BUY FROM THIS COMPANY**

**DO NOT BUY FROM THIS COMPANY**
Placed an order early December 2025, never received any tracking info except an estimated delivery time of early January. Never received the order, I reached out and was told the shipping was delayed and it could be an additional few weeks to receive. I again never received anything and now they are refusing to refund me and just offering to send it again. I filed a dispute with my bank.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Scam.

Scam.

Ordered a Nintendo switch skin 30 days ago, says 5-10 days postage.
No tracking, no updates. They literally just take the money, they wont answer emails, doubt its even a real company with real products.

17 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look