It was very easy to place the order and the order acknowlegment was sent in a very short time. The payment was however a little tricky. Your system did not approve of my ordinary bank and I did not se... See more
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Found a product that fit my need perfectly. Didn't know the shop but seemed ok so took a chance. The products were shipped from China so took a bit longer (wasn't a problem for me). What impressed me... See more
Great shoes! I ordered two pairs of water resistant walking shoes that corresponded well with what I hoped. They also look fine and had an attractive price. Had to wait for 12 days for the delivery.
Clean site and quick confirmation. Awaiting delivery. Not clearly stated that the shipments are from China. All of the site indicates the existance of physical store (or recent closure)
3.9
Great
592 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 45% of negative reviews
Typically replies within 1 month
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Easy to order.
Easy to order. Product arrived and was as described, even though the store is drop shop ai-slop.
12 May 2026
Unprompted review
Reply from Luxan
Hello,
Thank you for your feedback regarding your order. We are pleased to hear that you found our site easy to use and that the product you received met the descriptions provided. We acknowledge your comments regarding our operational model and are constantly working to improve the quality of our storefront to better serve our community. 👉 hej@luxan.se, you can contact us
Best regards,
Luxan customer service
So far so good
Order process was smooth still waiting for the pants 👍🏻 so far so good.
12 May 2026
Unprompted review
I am still waiting on my order;
5 May 2026
Unprompted review
Reply from Luxan
Hello,
We acknowledge your critical feedback regarding the quality of the footwear you received and your frustration concerning the price difference compared to other platforms. We sincerely validate your disappointment regarding the shipping origin and the lack of response to your refund inquiries. Our goal is to address buyer dissatisfaction constructively, and we take your comments about our pricing and support responses very seriously as part of our ongoing storefront management. 👉 hej@luxan.se, you can contact us
Best regards,
Luxan customer service
I really recommends Luxan
I really recommends Luxan
Easy to find the things you are looking fore. Beautiful cloths, shoe's, and very nice prices, and free delivery. I am really looking forward to reserve my order.
Best regards
Anki L
10 May 2026
Unprompted review
Nothing special from other website
8 May 2026
Unprompted review
Reply from Luxan
Hello,
We appreciate you taking the time to share your feedback. We aim to provide a streamlined and efficient shopping experience, and we are sorry to hear that we did not leave a more distinct impression. We acknowledge your perspective on our current storefront layout and are constantly working to improve our collection and service parameters. 👉 hej@luxan.se, you can contact us
Best regards,
Luxan customer service
Easy to navigate website
Easy to navigate website, good pictures of products. Seem to be reasonable prices (have not recived purchased products yet).
7 May 2026
Unprompted review
Easy checkout
Easy checkout . Longing for my product to come. Order a super cute doll to a baby.
6 May 2026
Unprompted review
Very smooth ordering process
Very smooth ordering process, choice between PayPal or other payment methods. Seems to have quick and free delivery as well.
3 May 2026
Unprompted review
Quick and easy
2 May 2026
Unprompted review
Everything worked perfectly…
1 May 2026
Unprompted review
nice prices
30 April 2026
Unprompted review
Easy to find what i needed
27 April 2026
Unprompted review
Easy and fast ordering process
It was easy to place the order and once I heasitated I got a 10 % discount.
Since I haven't gotten my order yet, I can't rate the quality of the produkts.
28 April 2026
Unprompted review
My experience was very good
My experience was very good. The ordering process was smooth, delivery was fast, and the shoes matched the description perfectly. Good quality and comfortable to wear. I’m satisfied with my purchase and would definitely shop here again.
27 April 2026
Unprompted review
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