It was very easy to place the order and the order acknowlegment was sent in a very short time. The payment was however a little tricky. Your system did not approve of my ordinary bank and I did not se... See more
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Found a product that fit my need perfectly. Didn't know the shop but seemed ok so took a chance. The products were shipped from China so took a bit longer (wasn't a problem for me). What impressed me... See more
Great shoes! I ordered two pairs of water resistant walking shoes that corresponded well with what I hoped. They also look fine and had an attractive price. Had to wait for 12 days for the delivery.
Clean site and quick confirmation. Awaiting delivery. Not clearly stated that the shipments are from China. All of the site indicates the existance of physical store (or recent closure)
3.9
Great
592 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 45% of negative reviews
Typically replies within 1 month
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Very nice shoes,perfect for an elderly…
Very nice shoes,perfect for an elderly lady,goodlooking,nice colour,easy to put on and off
15 June 2026
Unprompted review
Easy ordering and a description of the…
Easy ordering and a description of the item that makes it easy knowing what you ordering
13 June 2026
Unprompted review
Quick and easy
9 June 2026
Unprompted review
Haven’t got my order yet but had a nice…
Haven’t got my order yet but had a nice experience shipping.
5 June 2026
Unprompted review
Reply from Luxan
Hello,
Thank you for your feedback! We are delighted to hear that you found our ordering process easy. We are working hard to get your order to you as quickly as possible and appreciate your patience.
👉 hej@luxan.se, you can contact us.
Best regards,
Luxan customer service
Easy to find a product
Easy to find a product. Great with payment options
5 June 2026
Unprompted review
Reply from Luxan
Hello,
Thank you for your positive feedback. We are happy to hear that our website is easy to navigate and that you are satisfied with our payment options.
👉 hej@luxan.se,you can contact us.
Best regards,
Luxan customer service
Reply from Luxan
Hej,
Tack för dina vänliga ord! Vi är glada att du uppskattar vårt breda sortiment.
👉 hej@luxan.se,you can contact us.
Med vänlig hälsning,
Luxan kundservice
Easy to order and pay
5 June 2026
Unprompted review
I think its a pretty blouse with a…
I think its a pretty blouse with a pretty bow. It looks very richy and thats what I like
4 June 2026
Unprompted review
Easy to order, good products and nice delivery service
My first order was great, easy to order good products and very nice delivery service
4 June 2026
Unprompted review
Not yet received but place the order…
Not yet received but place the order was simple
1 June 2026
Unprompted review
Reply from Luxan
Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that you enjoyed our fast and kind answers.
Good and fast service with the order!
Good and fast service with the order!
29 May 2026
Unprompted review
God price god stuff
26 May 2026
Unprompted review
Awesome website
The site was very easy to understand and simple. Shows you everything you need to know 10/10 would recommend
25 May 2026
Unprompted review
Quick shopping
26 May 2026
Unprompted review
Several versions/sizes of the product and good freight options.
They had several versions/sizes of the product I wanted. Great experience of the site and good freight options. I would have wanted another payment option, though.
26 May 2026
Unprompted review
Reply from Luxan
Hello,
Thank you for your positive feedback! We are pleased to hear that you found the variety of versions and sizes you were looking for and that you had a great experience on our site. We also appreciate your input regarding payment options; we are constantly evaluating ways to improve, and your suggestion helps us plan for future enhancements. 👉 hej@luxan.se, you can contact us
Best regards,
Luxan customer service
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