Lucky Block Casino 

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Rated 1 out of 5 stars

Total fraud casino. Been depositing 50+ times it is not giving any wins, please anyone who also experienced it report this casino for fraud to Internet Crime Complaint Center (IC3)

Rated 1 out of 5 stars

One of the worst crypto scam casinos out there. Used to be normal but then they changed their RNG. You will never win more than few $ extra max before it turns off forever in any game. Beware, this is... See more

Rated 5 out of 5 stars

I like this casino and their tg comunnity, moderators/admins/topcreators are very helpful and make to many funny events which each time intresting to join. Also I bought NFT which gives the holder f... See more

Company replied

Rated 1 out of 5 stars

I completed a mission and spend 150€ then spin the wheel and got free spins, then i refresh to find the free spins and they aren’t anywhere, and support is so shit they dont try to help and always spe... See more

Company replied

Company details

  1. Casino

Written by the company

Lucky Block Casino is more than just a gaming platform - it’s a lifestyle. With an undeniable presence that extends beyond the casino floor, we cater to the world’s most influential and discerning players. Every aspect of Lucky Block Casino is meticulously curated, ensuring an experience that embodies luxury, exclusivity, and prestige. We reward generously, sparing no expense to make our VIPs feel like royalty - whether it’s securing front-row seats at the Super Bowl or providing a private island escape. Our platform operates with seamless precision, making every interaction smooth, effortless, and intuitive. Problems are solved before they arise, allowing our players to focus on what truly matters - winning. Approachable yet undeniably elite, Lucky Block is accessible to all but reserved for the best. It’s a world where ambition meets opulence, and only those who demand the extraordinary truly belong.


Contact info

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Rated 4 out of 5 stars

When I used the platform late at night

When I used the platform late at night, everything loaded quickly and didn’t crash once. Live casino dealers were professional, though I wish there were more table limits for smaller bets.

8 January 2026
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.

Best regards,
Lucky block Complaints

Rated 3 out of 5 stars

My thoughts on the website are mixed

My thoughts on the website are mixed. The games run smoothly and payouts do come through, but the interface felt a bit overwhelming at first with so many categories. Once I got used to it, things improved.

2 December 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.

We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.

If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.

Best regards,
Lucky Block Complaints

Rated 5 out of 5 stars

As a pro gambler

As a pro gambler, I can say this one is legit. Fast withdraws with nice RTP. Thank you guys

15 January 2026
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.

Best regards,
Lucky Block Complaints

Rated 1 out of 5 stars

Don't join,don't join.They are…

Don't join,don't join.They are scammers.They will confiscate your money when you deposit.my all fund confiscated.Dont join guys.

13 January 2026
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you for reaching out and bringing this matter to our attention. We sincerely apologise for the frustration and distress this situation has caused — we understand how upsetting it must feel to believe that your funds were confiscated after making a deposit.

Please accept our sincerest apologies for the inconvenience. Any balance adjustments or account actions are only carried out following internal reviews in accordance with our Terms and Conditions, security procedures, and regulatory obligations. We regret if this was not clearly explained to you and understand how important transparency is in such cases.

To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com
— this will allow us to review your account in detail and provide you with clear information regarding the actions taken.

We eagerly await your response.

Best regards,
Lucky Block Complaints

Rated 1 out of 5 stars

scammer

yeah,yeah, you can close accounts , block funds without any explanation, just like easily pulling off your mother's pants,such stupid words。 scammers, don't play on their platform
UPDATE:
Repeatedly reiterating the violation of terms without any explanation, not trust, 0 points

12 January 2026
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you for reaching out and bringing this matter to our attention. We sincerely apologise for the frustration and anger this situation has caused — we understand how upsetting it must feel to believe actions were taken on your account without proper explanation.

Please accept our sincerest apologies for the inconvenience. Account closures or fund restrictions are only applied following internal reviews carried out in accordance with our Terms and Conditions and regulatory obligations. While we may be limited in the details we can share publicly, we regret if the communication you received did not provide sufficient clarity.

To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com
— this will allow us to review your case in detail and provide you with clear information regarding the decision taken.

We eagerly await your response.

Best regards,
Lucky Block Complaints

Rated 5 out of 5 stars

I like this casino

I like this casino and their tg comunnity, moderators/admins/topcreators are very helpful and make to many funny events which each time intresting to join. Also I bought NFT which gives the holder few perks such as 250$ monthly credit with the wager, tickets to their lottery/ bonus for staking their coin. Also I can say that their X giveaways are legit(I won few times cash, I wish I won some Stuttgart jersey :) ) but my fav ones usually during the May. Only 1 negative that I can say that they capped me in sportsbetting I wish it was lifted.

TL;DR: I recommend this casino 100%

15 December 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to share such detailed and positive feedback. We truly appreciate you highlighting your enjoyment of the casino, our Telegram community, events, NFTs, and giveaways — it’s great to hear that these features have added value to your experience.

We sincerely apologise for any disappointment caused by the sports betting limits on your account. Please note that limits are applied as part of our internal risk and trading policies, but we understand how this can be frustrating. Your feedback is valuable and will be shared with the relevant team.

If you ever have any questions or need assistance in the future, please don’t hesitate to reach out to us at complaints@luckyblock.com
. We’re always happy to help.

We eagerly await your response.

Best regards,
Lucky Block Complaints

Rated 5 out of 5 stars

Its excellent experience with on going…

Its excellent experience with on going platform very loyal team and gentle customer response

10 December 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.

Best regards,
Lucky Block Complaints

Rated 1 out of 5 stars

I completed a mission and spend 150€…

I completed a mission and spend 150€ then spin the wheel and got free spins, then i refresh to find the free spins and they aren’t anywhere, and support is so shit they dont try to help and always speak around the problem. Live chat is a scam and just ends up they saying will contact u by email but never do. SCAM CASINO DO NOT PLAY HERE MISSIONS EVERYTHING IS FAKE.

8 December 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you for taking the time to share your experience with us. We sincerely apologise for the frustration you’ve encountered — especially after completing a mission and not seeing your Free Spins appear as expected. We fully understand how disappointing this must feel.

Please note that all mission rewards, including Free Spins, are credited automatically once all conditions are met. If they are not visible on your account, this may indicate that the requirements were not fully completed or that the spins were already consumed. We’re truly sorry for any confusion caused by this.

To assist you further, we kindly ask that you email our dedicated team at complaints@luckyblock.com
— this will allow us to review your mission, check the reward allocation, and provide a clear resolution.

We eagerly await your response.

Best regards,
Lucky Block Complaints

Rated 5 out of 5 stars

Lucky Block Sets the Standard!

A true 5-star experience with Lucky Block! The platform is incredibly smooth, the games load instantly, and the support team is faster and more helpful than any other casino I’ve used. Everything feels fair, modern, and player-focused. Lucky Block is easily my number one choice—absolutely recommended!

4 December 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.

Best regards,
Instant Casino Complaints

Rated 1 out of 5 stars

my bets on over 11.5 corners in Finland…

my bets on over 11.5 corners in Finland vs Wales U19 football match were settled as lost:
2605549882492199032
2605547622156611910
2605527931027591637
2605527785724317930

There were 12 corners in that match according to official UEFA website.

And their support don't fix anything.
No matter if you win, they still settle your bets as lost.

I wrote emails to them - they don't care that my bets won.

they doesn't even look into the matter.

be careful, this is a scam site.

26 November 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the frustration caused by the settlement of your corner bets.

Please accept our sincerest apologies for the inconvenience. As previously communicated, the bets in question were correctly settled in accordance with the official data available to our system at the time of review.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.

Best regards,
Lucky Block Complaints

Rated 1 out of 5 stars

Another lousy casino with inconsistent…

Another lousy casino with inconsistent payouts and unpleasant support. I'm having a hard time understanding all the positive reviews about this disgrace.

19 November 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the difficulties you’ve faced with payouts and your interactions with our support team — we completely understand how disappointing and frustrating this must feel.

Please accept our sincerest apologies for the negative impression this has left. We strive to ensure smooth withdrawals and helpful customer service for all players, and we would like to review your case in detail to understand what went wrong and how we can address your concerns properly.

To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com
– this will allow us to look into your account directly and provide you with a clear, personalised update.

We eagerly await your response.

Best regards,
Lucky Block Complaints

Rated 1 out of 5 stars

Account Blocked after withdrawal request

I requested a withdrawal and did kyc, (which their bot confirmed the withdrawal), the next day my account was suddenly blocked without me getting my money.
Support claimed I “breached terms,” so they voided my funds but refused to explain what rule I broke or provide any proof. I’m above 18 and not from a restricted country listed in their Terms & Conditions.

They ignored follow-ups and even their official X (Twitter) account brushed me off. If a casino can block verified users and void legitimate funds without explanation, that’s a serious trust issue.

Be careful before depositing or joining giveaways here. Transparency and accountability should matter in crypto gaming.

UPDATE:
I’ve now received a reply email from LuckyBlock’s complaints team after multiple previous attempts. Unfortunately, even in this response, they did not specify which clause of their Terms & Conditions was allegedly breached, only that the decision is “final.” The same vague response was repeated by their live support on Telegram and their website.
So far, no clear explanation or evidence has been provided to justify the permanent account closure and voided funds. Transparency means identifying what rule was broken and how, not just repeating “T&Cs were breached.”
Until that happens, this issue remains unresolved.

8 November 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you for reaching out and sharing your detailed experience. We’re truly sorry to hear about the frustration you’ve experienced with your withdrawal and the sudden account restriction — we completely understand how concerning it must feel to not receive clear communication about your funds.

Please accept our sincerest apologies for the situation. Account closures and fund holds can only occur when there is a verified breach of our platform’s Terms and Conditions, but we agree that every player deserves full transparency and a clear explanation. We would like to personally review your case to better understand what happened and ensure that you receive a detailed response.

To assist you further, we kindly ask that you contact our dedicated team at complaints@luckyblock.com
– please include your registered email address and any previous correspondence so we can locate your account quickly and provide clarity.

We eagerly await your response.

Best regards,
Lucky Block Complaints

Rated 1 out of 5 stars

False advertising on their website…

False advertising on their website (lvl6 = VIP) however it is at their own discretion.

When you criticise them you get banned from the telegram so do not spend money here

6 November 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointment and frustration regarding the VIP program and your experience with our Telegram channel. We completely understand how upsetting it can be to feel that information on our site did not match your expectations.

Please accept our sincerest apologies for the misunderstanding. The VIP program is indeed based on several factors and managed at our team’s discretion, but we’ll make sure your comments are passed on internally so that our communication remains clear and transparent for all players.

To discuss your account or feedback in more detail, we kindly ask that you contact our dedicated team at complaints@luckyblock.com
– we’ll be happy to review your case personally.

We eagerly await your response.

Best regards,
Lucky Block Complaints

Rated 4 out of 5 stars

Solid casino with diverse gameplay

Solid casino with diverse gameplay, Also very transparent with withdrawal which I'm pleased with.

15 August 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.

Best regards,
Lucky Block Complaints

Rated 5 out of 5 stars

Best games

Best games, awesome promos and giveaways...
Excellent benefits being provided to PRC nft holders.

5 November 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.

Best regards,
Lucky Block Complaints

Rated 5 out of 5 stars

It is the best casino I have ever seen

It is the best casino I have ever seen. I have been using it for two years. It has various prizes, including daily and monthly jackpots🍀😉

6 November 2024
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.

Best regards,
Lucky Block Complaints

Rated 1 out of 5 stars

This is a scam casino

This is a scam casino, do not touch it. They block accounts for no reason and steal money. Do not make a deposit. They are ordinary thieves. luckyblock 🤮🤮🤮🤮😡

3 November 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you for reaching out and sharing your experience with us. We’re truly sorry to hear about the frustration and disappointment you’ve faced — we completely understand how upsetting this must be.

Please accept our sincere apologies for the inconvenience caused. Account restrictions or closures can occur in rare cases due to verification or compliance requirements, as part of our licensing and security protocols. However, we want to assure you that funds are never withheld without due reason, and we would like to review your case thoroughly to ensure it has been handled fairly and transparently.

We strongly encourage you to reach out to our dedicated team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.

We eagerly await your response.

Best Regards,
Lucky Block Complaints

Rated 1 out of 5 stars

Dont ever trust this site

Dont ever trust this site. I could deposit for months and months. I could also made small withdrawals. But when i made a larger withdrawal they came with KYC and documents. Why was it allowed for almost a year to play and deposit and even withdrawal if KYC is so important for you? Just the biggest excuse to not pay out players. Shame on you.

30 October 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you for reaching out and sharing your experience with us. We’re truly sorry to hear about your frustration and disappointment regarding the verification process — we completely understand how upsetting this must be after playing with us for such a long time.

Please accept our sincere apologies for the inconvenience caused. While KYC (Know Your Customer) verification is a mandatory part of our licensing and compliance obligations, we recognize that it can feel frustrating when requested later in your gameplay journey. In some cases, verification is only triggered when specific thresholds or activity levels are reached, such as larger withdrawals — but we assure you this process is never meant to delay or withhold payments.

To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.

We eagerly await your response.

Best Regards,
Lucky Block Complaints

Rated 1 out of 5 stars

Lowest RTP possible & false advertising

RTP is lowest suppliers are willing to give. The tournaments are filled with bots so you can't win, customer service is AI copy and paste. Also their advertising is false, on their website they state VIP status is reached after level 6 however it is invite only at their own discretion. The replies here are also fully automated & they sell your data.

Truly truly the most scummiest of all casinos I've ever played in my 25 years of experience.

They don't handle criticism well either, when you point out they advertise falsy you get blocked.

Update to my review and reply to Lucky block.

So you admit to the false advertising part. When i pointed out these issues i got blocked from the telegram so I guess i hit a nerve.

My other statements are true, factual and more correct then the AI copy and paste from this 2 employee casino.

30 October 2025
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Hello there,

Thank you for reaching out and sharing your feedback with us. We’re truly sorry to hear about your disappointment and frustration with your experience — we completely understand how upsetting this must be.

Please accept our sincere apologies for the inconvenience caused. We would like to clarify that all of our games are provided by certified and regulated suppliers who adhere to strict industry fairness standards, ensuring that RTP values are in full compliance. Our tournaments are monitored closely to prevent automated participation, and we can confirm that player data is never shared or sold to third parties under any circumstances.

Regarding the VIP program, while it is mentioned on our website, access is granted based on several criteria and remains subject to review and approval by our management team. We appreciate your feedback on how this could be communicated more clearly and will ensure it is forwarded to the appropriate department.

To help us look into your case in more detail, we kindly ask that you contact our dedicated support team at complaints@luckyblock.com
— this will allow us to review your concerns thoroughly and provide a detailed response. We appreciate your patience and understanding.

Best regards,
Lucky Block Complaints

Rated 1 out of 5 stars

Scamm casino

I still don't have my money, and my account is still closed.
I want my 4000 euro

Update.
you can stop putting those messages with people there review.
Because your casino never responded on my emails to the complain emailadres
And I never got a explanation after all those months why it's closed and why your casino don't pay me.

30 November 2024
Unprompted review
Lucky Block Casino logo

Reply from Lucky Block Casino

Thank you for reaching out and for bringing this matter to our attention.

We sincerely regret the frustration and inconvenience you've experienced. At Lucky Block, we are committed to providing a secure and fair gaming environment for all our players. We understand that having your account blocked and a withdrawal declined—can be both concerning and upsetting.

We acknowledge that the lack of detailed feedback you've received so far may have added to your frustration. While we are sometimes limited in the information we can share publicly, we are happy to look further into your case.

To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.

We eagerly await your response.

Best Regards,
Lucky Block Complaints

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