Total fraud casino. Been depositing 50+ times it is not giving any wins, please anyone who also experienced it report this casino for fraud to Internet Crime Complaint Center (IC3)
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One of the worst crypto scam casinos out there. Used to be normal but then they changed their RNG. You will never win more than few $ extra max before it turns off forever in any game. Beware, this is... See more
I like this casino and their tg comunnity, moderators/admins/topcreators are very helpful and make to many funny events which each time intresting to join. Also I bought NFT which gives the holder f... See more
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I completed a mission and spend 150€ then spin the wheel and got free spins, then i refresh to find the free spins and they aren’t anywhere, and support is so shit they dont try to help and always spe... See more
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Company details
Written by the company
Lucky Block Casino is more than just a gaming platform - it’s a lifestyle. With an undeniable presence that extends beyond the casino floor, we cater to the world’s most influential and discerning players. Every aspect of Lucky Block Casino is meticulously curated, ensuring an experience that embodies luxury, exclusivity, and prestige. We reward generously, sparing no expense to make our VIPs feel like royalty - whether it’s securing front-row seats at the Super Bowl or providing a private island escape. Our platform operates with seamless precision, making every interaction smooth, effortless, and intuitive. Problems are solved before they arise, allowing our players to focus on what truly matters - winning. Approachable yet undeniably elite, Lucky Block is accessible to all but reserved for the best. It’s a world where ambition meets opulence, and only those who demand the extraordinary truly belong.
Contact info
Breach of guidelines
Transparent and trustworthy
The fairness and speed of the games on LUCKYBLOCK exceeded expectations. Everything feels legit and well-managed.
3 June 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
PLEASE do not put your money here!!
PLEASE do not put your money here!!! It was all fine until I requested a withdrawal, they blocked my account with a 2000€ balance and did not give any explanation, their email is giving same copy-paste responses, not sure what to do, they aren't even giving back my initial deposit, cannot believe I trusted this website.
23 July 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for bringing this to our attention, and we’re truly sorry to hear about your experience.
We completely understand how alarming and frustrating it is to have your account blocked without a clear explanation — especially when it involves a substantial balance. Please know that Lucky Block is committed to fair play, but we recognize that situations like this can erode trust if not handled transparently.
We’d like to investigate this matter further and work toward a resolution. If you haven’t already, please email complaints@luckyblock.com with your registered email address and any relevant information (such as the date of your withdrawal request). Our dedicated complaints team will prioritise your case and ensure it receives a proper review.
We appreciate your patience and hope to restore your confidence in our platform.
Best Regards,
Lucky Block Complaints
I had under 29.5 tackles in a game
I had under 29.5 tackles in a game and on their site stats with endgame these were 29 but this one is miscalculated.
If I go to the liveduport for this, the chat will be closed without help
23 July 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and bringing this to our attention — we understand how frustrating it can be when a bet outcome appears to be miscalculated, especially when the stats on our platform show a different figure.
Please note that all bet settlements are based on official data providers, not third-party sources or visible stats on the site, which can sometimes update with a delay or differ slightly from the final recorded numbers.
That said, you absolutely deserve clear communication and support when you raise a concern. We're sorry to hear that your chat was closed prematurely — this is not the level of service we aim to provide.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
Excellent bonus offers and truly fast…
Excellent bonus offers and truly fast customer support. I had an issue, and it got solved in under an hour.
27 May 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
Thieves
Scammers, once you request withdrawal they will do anything to not pay you, then they will close your account
20 July 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for your feedback — we're sorry to hear about your experience.
Please know that Lucky Block operates under strict regulatory guidelines, and account closures are never made without due cause. If your withdrawal was affected, we understand how frustrating that can be, and we’d like the opportunity to look into your case more closely.
We encourage you to contact us at complaints@luckyblock.com with your registered email address and any relevant details. Our team is here to assist and provide clarity wherever possible.
Best Regards,
Lucky Block Complaints
Thieves company
This company consist of thieves, don’t play here they will never pay you and at the end they will close your account for no reason.
Yesterday it happens to me and here is what they sent about it without giving any reason and I had money there which were only my deposits so i didn’t win from them it was my own money.
We apologize for any inconvenience caused but we do reserve the right to void any funds and close any accounts which breach our terms and conditions, which you can check on our website.
This decision is final and irreversible in this case.
16 July 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out, and we're genuinely sorry to hear about your experience.
We understand how upsetting it can be to have your account closed, especially when your balance includes deposited funds. Please note that account closures are only enforced after a detailed internal review and are typically the result of a breach of our Terms and Conditions. That said, we fully acknowledge your frustration and take these matters seriously.
If you believe your account was closed in error or that your situation deserves further clarification, we encourage you to contact us at complaints@luckyblock.com with your registered email address and any relevant details. We’d be happy to re-examine your case and provide a full explanation where possible.
We appreciate your feedback and remain committed to fairness and transparency.
Best Regards,
Lucky Block Complaints
They took my balance
I had an account and I verified it, once I requested a withdrawal, they closed my account and didn’t give the the active balance I had of around 1500 euros (0.52 Ethereum)
They gave me no reason about closing, don’t play here because when losing you are ok to them, when winning you get blocked and take your money.
I didn’t use any bonus or anything by the way so stay away they are fraud, positive reviews are just fake
17 July 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for your message, and we’re truly sorry to hear about your experience.
We understand how concerning it is to have your account closed and your balance withheld, especially after passing verification and requesting a withdrawal. Please be assured that account closures are never made without reason — they are based on internal reviews and compliance checks aligned with our terms and regulatory obligations.
We also want to clarify that using or not using a bonus does not affect our decision to process valid withdrawals. If you believe your account was closed in error, we strongly encourage you to contact us at complaints@luckyblock.com with your account details so that we can escalate your case for a detailed review.
We take all reports seriously and remain committed to treating every player fairly and transparently.
Best Regards,
Lucky Block Complaints
Finally a casino you can trust , trust me I was sceptical because I don’t trust any casino until I have received a withdrawal which is not very often
Since I’m quick to jump on here to complain about casinos that scam ( which is many ) I thought I should come on and give a good review to the 1 casino that I have had a good experience with in the last while .
I signed up and availed of the welcome bonus . I used the bonus to play many slots and live games also . I won €300 on a live game just as I was coming to the end of the wagering , although if I remember correctly with this casino you can withdraw while you still have the bonus you just forfeit the remainder of the bonus . When I requested a withdrawal , I was asked to send proof of payment , I thought here we go another scamming casino but to my surprise the live chat confirmed if I was sending the correct document and as soon as the document was reviewed ( few hours ) the money was immediately in my account . Many many many casino don’t pay out or trick you with T&Cs but I did not have any problems like this with lucky block. I highly highly recommend this casino , bonuses are as promised and withdrawals are immediate. Thank you lucky block for a good experience
Oh and to top it off after I withdrew and left my casino account empty , the next day I logged in and have €25 bonus funds . I don’t know why but I certainly am not complaining
7 July 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
Unjust Fund Seizure – Platform Design and Compliance Failure
Dear Lucky Block Support,
I am following up regarding the unjust seizure of my funds, which you claimed was due to Nepal being a restricted or unsupported country.
After reviewing your Terms & Conditions, I have found the following:
You state: "You must ensure that your use of the Service is legal in your jurisdiction."
Yet, at no point during account creation or deposit was I informed that Nepal is not supported. Your system allowed me to:
Register an account
Deposit funds
Use your Telegram bot or browser interface without restriction or a single warning
If Nepal is indeed restricted, why was there no geo-block or message to prevent access or inform users before taking their funds?
Key Questions:
Why was no warning shown during account creation or deposit for users in Nepal?
If your platform is technically capable of enforcing restrictions, why was Nepal not blocked?
Why does your Telegram onboarding process not disclose these legal restrictions clearly?
Why was my account allowed to be funded, only for the money to be seized after the fact?
Is it considered ethical or legal under your stated jurisdiction to accept funds from a region your system failed to block, then blame the user?
Your own Terms show no mention of proactive blocking or system responsibility, placing full liability on the user without making the rules clearly visible at the time of registration. This is misleading and unfair.
My Position:
I used your service in good faith.
Your system allowed my access without restriction.
You took my funds without a proper notice or refund.
This reflects a failure in platform responsibility and user transparency.
I now formally request a full refund of my deposited amount, as the fault lies with your system design—not the user.
This site is a pure scam — don’t fall for the fake positive reviews (most of them are likely paid or fake).
Here’s exactly what happened to me:
I used Lucky Block’s Telegram bot (which is part of their platform).
I deposited $7, placed bets, and won.
When I tried to withdraw, the request was rejected and refunded every single time.
I contacted their support, and they asked me to submit KYC verification documents — which I did, and it was accepted.
Right after I won again, they banned my account without a clear reason, only giving an abstract excuse.
Later, they told me that Nepal is not a supported country — if that’s true, why did your platform let me register, deposit, and pass KYC?
Why wasn’t this information shown clearly during signup or deposit, especially on the Telegram bot?
And most importantly — if Nepal is restricted, why not refund at least the deposited amount instead of stealing it?
Lucky Block’s system allowed me in, took my money, and banned me only after I won. This is a scam in plain sight.
If you're a real, ethical platform, don’t be shameless — refund users who deposited in good faith. I followed all instructions, provided full KYC, and used your official tools. Still, you stole my money and gave me nothing in return.
Avoid Lucky Block at all costs.
If no resolution is provided, I will escalate this by:
Filing complaints with crypto security watchdogs and gambling regulators.
Publishing this experience publicly to inform and protect other users.
I expect a clear and prompt resolution.
Sincerely,
@AlexNoob10
13 July 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for taking the time to share your detailed concerns. We're genuinely sorry to hear about your experience and understand how upsetting and frustrating this must feel.
We want to be transparent: Lucky Block does have geographic restrictions in place, and it is stated in our Terms & Conditions that players are responsible for ensuring their use of the platform complies with local laws. That said, we also understand your point regarding the lack of clear warnings or system-level blocks during registration and deposit — especially via platforms like our Telegram bot.
Please be assured that we are treating this matter seriously. If you haven’t already done so, we strongly encourage you to send your full account details and any supporting documentation to complaints@luckyblock.com so we can escalate this for a final internal review.
We appreciate your patience and feedback, and we are committed to reviewing this case fairly.
Best Regards,
Lucky Block Complaints
Terrible Support
I withdrew around $150 to my Litecoin wallet. It was marked as successful very quickly, but even 12 hours later it was nowhere to be found. I contacted their live support, who forwarded me to someone else who then later emailed me saying they had done all they could on their part.
After receiving no real help, I followed up with live support again who were once again no use. I emailed them three more times over many hours with no response at all.
The issue is clearly on their end, despite them constantly trying to shift the blame to my external wallet provider. In my last email, I attached clear proof: the TXID shows they sent my withdrawal straight back into the same Lucky Block deposit address I funded my account with in the first place. My actual external wallet address was never used.
When I asked them multiple times to show proof that I supposedly entered the wrong address, they ignored me or just blamed me again with no evidence.
This has been unbelievably frustrating and feels like pure incompetence at best. Just stay away from them they do not own up to mistakes, and they ghost you when you demand proof. If they fix this, I will update this review but for now, 1 star.
12 July 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for your message, and we’re truly sorry to hear about the experience you’ve had with your Litecoin withdrawal.
We completely understand how concerning and frustrating it is when a crypto transaction appears successful but does not arrive in your wallet — especially when clear evidence suggests an error may have occurred.
It is never our intention to dismiss player concerns or shift blame unfairly. We’re also sorry to hear that you did not receive timely or helpful follow-up from our support team — this is not the standard of service we aim to provide.
To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Lucky Block Complaints
It’s true and I’m happy
The company featured in my profile picture helped me get my money back in just 4 to 5 days
19 June 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
Review of LuckyBlock Casino — Scam Warning
I do not recommend using LuckyBlock Casino. My personal experience proves they are not a trustworthy platform.
I deposited funds, but when I tried to withdraw, they refused the withdrawal, claiming my documents were not valid for verification. I provided all possible documents:
• Utility bills with my full name and address
• Bank statements with my full name and address
• Passport
All documents clearly show my identity and residence, but they still rejected everything without any valid reason. They also refused to offer alternative verification options.
I have video evidence of the entire conversation with their support. It is obvious they are blocking withdrawals intentionally, even of deposited funds — this is a clear scam.
It’s the first time I’ve seen a casino block users not only from withdrawing winnings but even from taking back their own deposits.
Stay away from LuckyBlock — protect your money.
5 July 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention.
We sincerely apologize for the delay you’ve experienced with your account verification. We understand how frustrating it can be to wait, especially when you are eager to process a withdrawal.
Please be assured that at Lucky Block, we are committed to ensuring all verification processes are handled as quickly and efficiently as possible, in accordance with regulatory requirements. We regret that your experience did not meet these standards.
To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com — this will allow us to prioritize your case and investigate the delay.
We truly appreciate your patience and look forward to resolving this for you.
Best Regards,
Lucky Block Complaints
The daily missions reset at 03:00 my…
The daily missions reset at 03:00 my time, which is awkward. Europe gets a midnight refresh; Asia-Pacific, not so lucky. A timezone setting would fix the frustration.
14 May 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
My evening grind ran into a hiccup when…
My evening grind ran into a hiccup when a maintenance banner popped up with only a five-minute countdown. I get that servers need love, yet a heads-up email earlier in the day would have saved me from chasing a cold slot right before shutdown. Funds stayed safe and the session resumed later, but the abrupt break scattered my rhythm.
27 May 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
Do not use the casino
Do not use the casino, if you win and want to withdraw money you get an error that even the live chat doesnt want to solve.
This casino is a scam down 350 euro because not Able to withdraw money and the games feel totally more in their favor then other online casinos
25 June 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you’ve encountered while attempting to process your withdrawal.
At Lucky Block, we are committed to providing a fair and transparent gaming environment for all our players. We take your concerns very seriously, and we understand how disappointing it can be when technical issues interfere with your experience.
To assist you further, we kindly ask that you email our dedicated complaints team at complaints@luckyblock.com. This will allow us to thoroughly investigate the issue you faced and provide you with an appropriate solution as quickly as possible.
We truly value your feedback and remain available should you need any additional assistance.
Best Regards,
Lucky Block Complaints
Flawed verification system blocks withdrawal — €1,000 held
I deposited twice at Lucky Block Casino and built up a balance of €1,000. When I attempted to withdraw, I was required to complete identity verification. However, their system — which can only be used via mobile — makes it nearly impossible to take clear, acceptable photos of your ID and selfie. No matter how carefully I tried, it kept rejecting my documents without a clear reason.
I contacted support and submitted my documents by email instead, hoping for a manual review. But they refused to accept them manually and insisted everything had to go through their system — even though it clearly doesn’t work properly.
I escalated the issue to their complaints department, but they have remained completely silent. It’s now been more than two weeks, and my withdrawal is still blocked.
I also submitted a formal complaint through Casinomeister.com, but as of today (9 days later), Lucky Block has not responded there either.
This feels less like a technical issue and more like a strategy to delay or deny payouts. I’ve verified without problems at other casinos, including licensed ones — but here the process is opaque and ultimately led to the loss of both my deposits and my winnings.
I strongly advise you not to play at this casino, they are rogue and refuse to pay out my winnings!
========================
The reply given below is meaningless. I have already sent an email + attachments to Lucky Block's complaints department, they did not respond. Nor have they responded to the complaint submitted through Casinomeister.com. They could have simply verified my documents manually, so that I could proceed with making a withdrawal.
I don't expect any help from this casino.
=======================================
Update 25 June 2025:
My email of 24 June to their complaints department remains unanswered -- Hello,
As you promised on Trustpilot, you wish to resolve this matter asap, even though you have not given any response to Casinomeister.com. You have all my documents to verify my account. Make it happen so that I can withdraw my 1,000.65.
Let's see if you respond to this email — if not, I will add this to my review.
And Lucky Block has still not given any response to Casinomeister.com's PAB Team, which had submitted my complaint on 11 June 2025.
WARNING: Steer clear of Lucky Block Casino!
5 June 2025
Unprompted review
Reply from Lucky Block Casino
Thank you for taking the time to share your detailed feedback. We are truly sorry to hear about your experience and the difficulties you faced during the verification process.
At Lucky Block, we are committed to providing a secure, fair, and user-friendly platform for all our players. We understand that identity verification is a critical step in ensuring security and regulatory compliance, but it should never feel like an insurmountable obstacle. We sincerely apologize if the system was not functioning properly in your case.
While our verification process is designed to be completed through the mobile interface to meet security standards, we acknowledge that technical limitations can sometimes cause frustration. Your feedback regarding the system’s usability is extremely valuable and will be reviewed by our technical team to explore possible improvements.
We also apologize for the lack of timely communication from our complaints department. This is not the level of service we aim to provide. To assist you further and resolve this matter as soon as possible, we kindly ask that you follow up directly with our team at complaints@luckyblock.com - so we can prioritize your case immediately.
Thank you again for bringing this to our attention. We genuinely value your patience and hope to have the opportunity to resolve this for you.
Best Regards,
Lucky Block Complaints
Sugar Ruch bonus buy chewed my bank…
Sugar Ruch bonus buy chewed my bank like candy floss. I know variance is real, but a pop-up remaining newbies about volatility would save tears.
29 April 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
You guessed it, just a scam.
Hi,
Im here to shere my expereince with Luckyblock.com.
I used this casino for a few days, for betting on sports and some games, I didnt make any money. Ive put in 350 USDC+- and wanted to cashout with 110+-.
But, my withdrawal was declined and my account closed. I contacted support, regarding this, and they didnt say, really much anything. Only that it was internal decision, and some breach. So logically, I asked, for a proof and list of breaches I made (cause I didnt make any, and its just they said), and that I will be contactiong my lawyer othervise, which I did.. It was 2 days ago, and didnt receive any answer from them.
So I contacted support via live chat, and you know what, after a few messages, and them not being able to give me an answer, a few times, they always sent this: "As this matter was addressed already multiple times and this conversation is going in circles I have to end the chat. If you have any other questions, feel free to contact us again. I wish you a relaxing rest of your day." and ended the conversation without the option for me to reply.
I guess you can make your opinion yourself, but this is clear. Wish I could post screenshots here aswell.
13 June 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention.
We sincerely regret the frustration and inconvenience you've experienced. At Lucky Block, we are committed to providing a secure and fair gaming environment for all our players. We understand that having your account blocked and a withdrawal declined—can be both concerning and upsetting.
We acknowledge that the lack of detailed feedback you've received so far may have added to your frustration. While we are sometimes limited in the information we can share publicly, we are happy to look further into your case.
To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Lucky Block Complaints
The loyalty graph looks slick
The loyalty graph looks slick, but the tiny shield icons for each tier blur together on a phone screen. I had to pinch-zoom to confirm I’d actually reached Platinum. Minor UX snag in an otherwise thoughtful dashboard.
22 April 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
The Telegram community is lively
The Telegram community is lively, but memes sometimes drown genuine strategy talk. Would love a separate tips channel.
15 May 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
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