Luca Faloni Reviews 1,100

What Luca has done in just 10-11 years is quite remarkable, to say the least. Exquisite products, welcoming personnel in stores with an ambient which doesn't let you go easily because they are designed with impeccable taste. I live in London so I’m lucky to have such stores at hand. Nevertheless, for those who don't have a Luca Faloni store nearby, no worries. Online experience is high sky. Orders delivered even the next day, in boxes which make one want to keep them, try and you will see. Well done, Luca and all those who make such a treat possible.

Such a premium experience. Had a tiny issue after payment customer service on WhatsApp responded in 5 minutes and made sure all was good.
I actually placed my order at 2 pm on Monday and received my order the next day at 10 am, from Italy to Switzerland, and delivery costed 10 bucks and would have been freed if I had one more item.
Unpacking is gorgeous, the Chino was packed into a very nice bag, and quality is outstanding. Strongly recommended.

Great company, amazing products overall. Keep going guys!

I was given a video call from the HR team for a full-time position. I am more than qualified for the role which they agreed over the phone. Over the video call the person didn't even bother to ask me any questions about my CV or luxury experience. They wanted to see what I looked like Unfortunately it's clear my ethnicity and Race doesn't fit this brand. I'm shocked and disgusted this discrimination is still happening in London 2026. Shame on this brand and the person from HR who judges experience based on skin colour.

Quality products matched with quality in store customer service

Fast shipment and nice packaging of very stylish and high quality products.

The sales assistant was extremely helpful and knowledgeable with the clothes.

Perfect quality made in Italy products. Customer service is wonderful.

Good service as always. Helpful and kind.

The experience was great. Welcoming and helpful. I would have liked to see the clothes upstairs though. I think the sellers should have invited me to have a look.

Service and quality at the highest standard, as always!

I felt very well-advised during my visit to Luca Faloni in Zurich. Suzanna was attentive to my needs and proactively brought the correct sizes and matching colors. I never felt pressured to make a purchase at any point. The Prosecco was delicious and it is always a wonderful experience to shop here. Unfortunately, the trousers I purchased turned out to be faulty, which meant I had to visit the store twice to resolve the issue.

Not a frequent user of online clothes shopping but well supported with accurate size charts and product descriptions.
Ordering and delivery processes are slick and quite fast.

Absolute top quality clothes in elegant design. I have shopped there twice in person and once online and only had great experiences with them and absolutely love the clothes - they are my most worn trousers, polos and shirts. It’s on the higher end of what I usually pay for my clothes - but I am happy to shop there again because I appreciate the quality of their garments.

Very helpful but something not quite right

High quality products, fast shipping, great packaging

Good quality linen
On time delivery
Very close on line color to real color
Good workman ship
Good details to packaging

The experience was wonderful. The quality of the clothes is the best. I love it. I recommend this designer 100 percent

Great shopping experience. Amazing product. Exquisite customer services, and great attention to detail. Thank you