Lowratecarfinance Reviews 

257
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and knowledge, making the finance process clear and easy. Many highlighted the excellent customer service and communication, noting the team was supportive, responsive, and efficient. The service is often described as straightforward and quick, simplifying a process customers expected to be time-consuming. Reviewers frequently appreciate the fast response times and smooth user experience, often securing great deals with ease. People felt well-supported throughout, with the company ensuring a stress-free experience and leading many to highly recommend their services.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent, quick, friendly,... See more

Customer service

Customers had positive experiences with customer service, often highlighting helpful, friendly, and patient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Response time

Users describe positive interactions with response times, highlighting quick and efficient service. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth process from start to finish, really helpful staff, particularly Jordan & will who I dealt with whilst arranging my finance. Talked me through all the different options & made sure it was right... See more

Rated 5 out of 5 stars

That I can speak to a human, who has the patience to explain if I don't understand something. It's a big thing these days, taking out finance, borrowing money when times are hard so need everythin... See more

Rated 5 out of 5 stars

I dealt with a person called Dan from LRCF and he made everything very easy and straight forward, coming from someone who hasn’t had to apply for finance before and being completely new to it all, he... See more

Company replied

Rated 5 out of 5 stars

Trust me I have always have fear for long paper work and processing time but Lowratecarfinance has totally convinced me with their excellent service. They have proven to be the best . Great customer a... See more

Company replied


Company details

  1. Car Finance and Loan Company

Written by the company

Low Rate Car Finance is a vehicle finance broker specialising in comparing the best finance deals so you don't have to.


Contact info

4.9

Excellent

TrustScore 5 out of 5

257 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(257)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars isn’t high enough!

5 stars isn’t high enough!

They are the best brokers I have ever worked with. They do all the leg work with focus on delivering excellent customer service to both my business and my clients, no matter how complex the deal is.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great company

These guys are second to know one in this industry. Super efficient. They work around the clock and everything is made so easy for you as the customer. Also they’re a team of really genuine people and nothing is ever to much for them. There is no long waits and you’re updated throughout the process.

Highly recommend

⭐️⭐️⭐️⭐️⭐️⭐️⭐️

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

The team were great from start to finish! Very attentive & helped get everything in order so that I could collect my car for the planned day. Quick to answer any questions I had, & never made me feel like I was asking too many or calling too often! Would highly recommend.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing company!!

Absolutely amazing company!!
Helped me settle my car finance.
Quickly, Extremely efficient, Nothing was too much trouble.
Any questions I had to ask they were direct on the phone no hanging around with answering machines.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

The best experience with a car finance

I just meet this lovely team and I can thank enough to Sam to be able to get me the finance for my new van in in such a short time and with the best rate, it’s really amazing! Keep up with the good work and definitely I will recommend you guys and I will be back in the near future. Thank you very much.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Scott was fantastic we had a brilliant experience where he actually engaged and showed us the car with a hands on but no pressure attitude which is such a rarity . Made us feel welcome and at ease even when we were shopping for cars with our children
5 out of 5 service
Have been available and helpful with after sale care nothings too much trouble
Thank you Scott

13 December 2024
Unprompted review
Rated 5 out of 5 stars

very good service

Very good service. My friend advised me to contact this company to buy a car. Albert, the owner of the company, explained everything himself and showed me when selling the car. I will also recommend this company for buying good cars at a good price.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Scott was very helpful and forthcoming with any information I requested regarding a vehicle he had in stock, any day of the week. Due to circumstances my end I didn't go through with the purchase but I will certainly look at their website when I can proceed. Refunded my deposit without any delay. Really good customer service/care.

18 October 2024
Unprompted review

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