Lowratecarfinance Reviews 

258
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and knowledge, making the finance process clear and easy. Many highlighted the excellent customer service and communication, noting the team was supportive, responsive, and efficient. The service is often described as straightforward and quick, simplifying a process customers expected to be time-consuming. Reviewers frequently appreciate the fast response times and smooth user experience, often securing great deals with ease. People felt well-supported throughout, with the company ensuring a stress-free experience and leading many to highly recommend their services.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent, quick, friendly,... See more

Customer service

Customers had positive experiences with customer service, often highlighting helpful, friendly, and patient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Response time

Users describe positive interactions with response times, highlighting quick and efficient service. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth process from start to finish, really helpful staff, particularly Jordan & will who I dealt with whilst arranging my finance. Talked me through all the different options & made sure it was right... See more

Rated 5 out of 5 stars

That I can speak to a human, who has the patience to explain if I don't understand something. It's a big thing these days, taking out finance, borrowing money when times are hard so need everythin... See more

Rated 5 out of 5 stars

I dealt with a person called Dan from LRCF and he made everything very easy and straight forward, coming from someone who hasn’t had to apply for finance before and being completely new to it all, he... See more

Company replied

Rated 5 out of 5 stars

Trust me I have always have fear for long paper work and processing time but Lowratecarfinance has totally convinced me with their excellent service. They have proven to be the best . Great customer a... See more

Company replied


Company details

  1. Car Finance and Loan Company

Written by the company

Low Rate Car Finance is a vehicle finance broker specialising in comparing the best finance deals so you don't have to.


Contact info

4.9

Excellent

TrustScore 5 out of 5

258 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(258)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent communication

Scott was very helpful and forthcoming with any information I requested regarding a vehicle he had in stock, any day of the week. Due to circumstances my end I didn't go through with the purchase but I will certainly look at their website when I can proceed. Refunded my deposit without any delay. Really good customer service/care.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

One again Jamie has been amazing

One again Jamie has been amazing. Got finance sorted for our new car within the hour super fast great communication through the all process. I would highly recommend this company to anyone looking for finance.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Accommodating

Had a smooth transaction with the company. They are very accommodating on all of my questions. Special thanks to Dean for helping me out!

10 October 2024
Unprompted review
Rated 5 out of 5 stars

5* service

5* service!
Dean was excellent in sorting my finance. Very quick and efficient. Thank you so much!

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Would give more than 5 stars if I could

Dean was absolutely fantastic, brilliant communication, kept me in the loop at all stages, but didn't pressure unlike other finance companies. I just can't thank Dean enough for all his help. In love with my new car. Would highly recommend, and to be honest wouldn't use anyone else in the future.

Thank you for everything. Tom

31 August 2024
Unprompted review
Rated 5 out of 5 stars

So surprised… super happy!

I am so thankful for the fantastic service I received from Low Rate Car finance… I was initially worried as I had no idea I could refinance my car - it really surprised me. However, Dean was fantastic!! It was super quick and easy… to top it off I managed to save an amazing amount every month! Thank you so much Dean ⭐️

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Dean and Jay were absolutely amazing with sorting the car finance for me. We had a few hiccups along the way which we resolved quickly and I'm so happy with the outcome. 1000000% recommend

4 August 2024
Unprompted review

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