My item never arrived. Tracking said the item was delayed, then marked as delivered even though it was not. I called and emailed customer service repeatedly, no response. They just took my money. Abso... See more
Lovely Storage
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See what reviewers are saying
Like many other reviews before me. I wished I would have read the reviews before ordering. Not my best experience of online shopping. Anyway, a month after ordering my order has eventually... See more
Thank you very much for responding to my inquiry so quickly. I have found many new Companies to patronize while viewing facebook. Your Company has been placed at the top of the list for your handlin... See more
Delivery took a long time, didn't realise it was an imported item. Fortunately I had ordered quite early for Christmas. Arrived just before Christmas and it was well packed. Tracking information lagge... See more
Company details
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- +44 7488 870080
- support@lovelystorage.com
- lovelystorage.com
My item never arrived
My item never arrived. Tracking said the item was delayed, then marked as delivered even though it was not. I called and emailed customer service repeatedly, no response. They just took my money. Absolutly terrible company.
Lovely quality products 👍
Recommend it
Beautiful grey box that holds a lot of jewelry. Would definitely buy again and would recommend to family and friends.
An Honest and Consumer-Friendly Company - Thank you very much for responding to…
Thank you very much for responding to my inquiry so quickly. I have found many new Companies to patronize while viewing facebook. Your Company has been placed at the top of the list for your handling of a wrong purchase situation that took place on 2/5/22. I look forward to visiting your site in the future, and again, appreciate your Company's honesty and speed in rectifying a wrong purchase.
It would appear that we are not alone…
It would appear that we are not alone when it comes to being scammed by these people. My wife ordered a jewellery box for our granddaughter which took the best part of two months to arrive, which time it was well after the occasion for which it was intended. When I complained during this time and queried the delay I was told it was down to the Post office holding everything up, yet during this 'hold up ' the company posted a number of very positive reviews by people who had received similar products: very strange. As for sending the item back after it had arrived it had to be sent to Belgium of all places. We have now put it down to experience and are writing it off as another scam.
Terrible Customer service
I ordered in late November for a Christmas present. When it hadn’t arrived a week before Christmas I tried to contact them via their website but there was no response. When it hadn’t arrived after Christmas I contacted them to cancel the order - again no response. I raised an issue with PayPal and the item eventually arrived today, seven weeks after placing the order! The item itself is ok- nothing special, not great quality and clearly shipped from China. It is definitely not worth the price I paid.
Beautiful box and very good quality
It unfortunately did not arrive in time…
It unfortunately did not arrive in time for Christmas but my daughter is very pleased with it
My travel jewellery case arrived in…
My travel jewellery case arrived in plenty of time for Christmas. It looks smart and has plenty of space for my holiday neclaces and earrings. Closes with a zip so is secure.
Product very good with plenty space for…
Product very good with plenty space for jewellery. Only downside was length of time it took to receive jewellery box
Great product
Bought this for myself to keep all my jewellery together. Although it was smaller than I expected it has loads of room inside. I am delighted with it.
Delivery slow, order in plenty of time
Delivery took a long time, didn't realise it was an imported item. Fortunately I had ordered quite early for Christmas. Arrived just before Christmas and it was well packed. Tracking information lagged a long way after real time. I have one of these myself, so bought this one as a gift.
Lovely jewellery boxes......
Lovely jewellery boxes......
We're a bit late arriving but I wanted them for after Christmas.......worth the wait........
Late but ok
Like many other reviews before me. I wished I would have read the reviews before ordering.
Not my best experience of online shopping.
Anyway, a month after ordering my order has eventually been delivered.
Updates from customer service were none existent. Now the products have arrived, I think the quality of them is OK.
In hindsight, would have probably been better buying these items from a shop, rather than buying before seeing them in the flesh.
Scam company…
I wished I had read these reviews before I purchased a watch box from them. Constantly emailing them asking for my money back to be told my order has been processed and shipped and is still on its way
Disgusted customer
Ordered a jewellery box on 28th November it still has not arrived this company is a scam and I am reporting them to my bank and Facebook. Do not use this company
DO NO BUY FROM THIS COMPANY
As previous reviews DO NO BUY FROM THIS COMPANY LESS THAN 1 STAR
Been waiting for over a month for the delivery of a jewellery box. After several delivery dates not met the tracking system says item delivered when it hasn't been received. I have asked for a full refund - I await a reply!! Hopefully my bank will be able to intervene
Dont Buy From This Company
I think this Company is a scam.
I ordered a jewellery box in early Dec.for my sisters Birthday. I was advised it was handed to the courier on the 6th Dec. The tracking number was incorrect.
Still waiting for it to be delivered….
This is a scam company
This is a scam company. Like many others I ordered in November, lots of chasing and them saying tracker not updated. Then suddenly it was delivered, but it hadn’t been and I have CCTV proof there was no delivery. Now they say another five days.
Don’t use them. I am now going through PayPal to get my £40. I wish I had visited here first.
Warning - Do not use!!!!!
Order placed in November and still not received the gift. No replies to emails, Twitter or Instagram. Phone line cuts dead. Is this company even real??
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