loveholidays UK Reviews 266,090

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 51,476 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the ease and straightforwardness of the booking process, finding the website simple to navigate and efficient for securing their holidays. People appreciate the competitive pricing and the ability to find good deals, often noting that the prices are better than other companies. The service is frequently described as excellent, with many reviewers highlighting the helpfulness and professionalism of the staff. However, some customers also noted issues with additional costs, particularly regarding luggage options, which could add significantly to the overall price. A few other people also felt that the initial displayed price was not always what they ended up paying, and some experienced difficulties with booking for large families or with unexpected cancellations.

What people talk about most

Holidays

Reviewers highlight positive aspects of holidays, with many expressing extreme happiness and satisfaction... See more

Booking process

Reviewers mention positive feedback about the booking process, often describing it as quick, easy, and... See more

Price

Consumers find price to be ambiguous, with many reviewers praising the affordability and competitive pricing,... See more

User experience

Users describe positive interactions with the user experience, often highlighting how easy it is to use and... See more

Service

People report ambiguous experiences with service, with many customers praising the top, fast, and friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Flight and hotel easy to book no problems, only issue 10kg carry on luggage option was not available, only options were under seat bag or expensive 20kg hold luggage neither of which is suitable for a... See more

Rated 4 out of 5 stars

Good site for a straight forward holiday without relying on an agent who are becoming very unreliable now. The only thing is that the price displayed is not always what you get when you click into... See more

Rated 4 out of 5 stars

I recently booked a holiday with Love Holidays and found the whole process really easy and straightforward. The website was simple to use, prices were clear, and booking everything took no time at... See more

Rated 4 out of 5 stars

Firstly, our experience was Not great but it was good. The flights were okay, the transfers were very good and the hotel was good. Food at the hotel was good and varied although there was a dish on ou... See more


Company details

  1. Travel Agency

Written by the company

At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks. Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it. If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands. Frequently Asked Questions - https://www.loveholidays.com/faq/


Contact info

  • 5th floor, 3 Shortlands, Hammersmith, W6 8DA, London, United Kingdom

  • loveholidays.com

4.3

Excellent

TrustScore 4.5 out of 5

266K reviews

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Rated 1 out of 5 stars

Very disappointed with my experience…

Very disappointed with my experience and shall not be using Love holidays again! Booked and paid in full only to have to chase three days later to see if holiday was confirmed then to be told one of our flights had been over booked and asked to pay additional fee. After paying for this I then found that the seats had not been allocated, We have two special needs children and this was again very stressful to rush and pay another fee to sit together. I’m now very nervous about how the trip is going to go. Not a happy customer!

2 June 2026
loveholidays UK logo

Reply from loveholidays UK

Hi Guy,

Thanks for taking the time to leave a review.

I really appreciate you taking the time to share your feedback, and I’m sorry to learn of your disappointment following your experience with us.

Booking requests can take up to 72 hours to process, and on rare occasions when we may be unable to confirm a booking at the original price we will contact you to advise of the price increase.

Where possible we’ll offer alternatives that may be better suited to you. We work on live systems which does mean pricing and availability are both subject to change until a booking has been confirmed. We appreciate this can be disappointing.

Please be assured your comments have been shared and noted, and will be used as feedback as we continue to improve our service and customer experience.

We can see your holiday is now confirmed and we hope you have a great time.

With best wishes,

Lizzie

Rated 5 out of 5 stars

Was so easy to book

Was so easy to book. The process goes through each part of your holiday enabling you to make choices for flights, hotel/room, extras etc, clearly shown pricing that made the whole booking easy to follow. Pricing compared to others was also very comparable if not better with lots of holiday options to suit every traveller.

1 June 2026
Rated 5 out of 5 stars

Great expirence.

The booking process was straightforward, easy, and well-designed. No hidden prices, and I received all my confirmations a few minutes after I booked my holiday. I love that everything was clearly explained, that there was information on emergency contacts and other contact details in case you needed to reach out to a team member, and that the prices were reasonable!

3 February 2026
Rated 5 out of 5 stars

Very cheap

Very cheap - I was worried as don't normally use love holidays but price wise fantastic and I would use again. Service was fine and everything went well.

1 April 2026
Rated 4 out of 5 stars

Brilliant family break. Great payment options and smooth logistics

Just back from a family trip to the Barcelona coast, booked through Loveholidays. The absolute standout feature for us was the ability to spread the cost over 12 months, which made budgeting for a family holiday so much easier.
The package was excellent value, and everything from the flights to the transfers ran completely like clockwork. The hotel we stayed at was fantastic, with amazing food and brilliant staff. Aside from a minor technical glitch during online check-in, the whole experience was hassle-free. Would definitely book through them again!

25 May 2026

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