Great team service started with Laura’s help with a speedy turnaround on our quote, the stock team presenting the products to our client to view, and then Jamie doing everything possible to get the pr... See more
Company replied
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Very helpful when we visited the showroom, advising us what product would best suit our needs. Flexible when we changed our minds re delivery/collection. A very professional company and we are del... See more
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I had an excellent product (massive 120cm by 120cm tiles) at a good price, and when there was a damaged tile (assume during delivery process) there was absolutely no quibbling, they asked to see a pho... See more
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After searching tile and paving suppliers in MK I found an absolute gem at London Stone Denbigh Hall, Bletchley. The showroom was really well laid out and has a sample bar too. But the service was t... See more
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Company details
- Paving Materials Supplier
- Landscaping Supply Store
- Natural Stone Supplier
- Patio Enclosure Supplier
- Stone Supplier
Written by the company
Established in 2005, family-run London Stone is an award-winning company supplying paving materials across the UK. Experts in natural stone, porcelain and clay paving, we also specialise in composite decking and cladding, including our own exclusive ranges. Our Bespoke Stone Centre is on hand for special orders and a pre-sealing service. Many of our products have featured in show gardens at prestigious events, such as the RHS Chelsea Flower Show and RHS Hampton Court. As well as a wide range of paving, decking and cladding, curated for both traditional and contemporary settings, we supply versatile metal pergolas and our own range of Corten Steel planters. London Stone is renowned for excellent customer service and our showrooms offer a relaxed experience, where we believe in letting our materials speak for themselves. You won’t experience a hard-sell at London Stone; you will find expert help and advice if you need it, paving samples to take home, and complimentary refreshments in a space designed to make your visit enjoyable and stress-free. We offer FREE nationwide delivery on orders over £750 + VAT (terms apply), with next-day delivery often available. All our porcelain paving comes with a FREE 10-Year Homeowner’s Guarantee.
Written by the company
- About us
- London Stone stocks some of the largest ranges of natural stone slabs, porcelain paving and clay pavers in the country. Market leaders in landscaping products, we offer in-house Bespoke Stone and pre-sealing services, as well as complementary garden products, such as metal pergolas and Corten Steel garden planters.
- Outstanding customer service
- At our showrooms around the country, online and on the phone, you’ll find trained, knowledgeable staff ready to go the extra mile. We are committed to providing outstanding customer service and giving an unparalleled customer experience.
- Come and see us
- Our inspirational showrooms are open 08.30 -17.00 and phonelines 07.00 -17.00, Monday to Saturday. We are closed on Sundays and Bank Holidays. Our website is always open, with live stock levels displayed.
- Reasons to use London Stone
- High-quality products | Prices for every budget | High stock levels | Split packs - only order what you need | Renowned for our wide range of colours and styles | Matching steps and coping for every paving product | Bespoke cutting service | Next-day delivery | Ethical sourcing policy | Commitment to outstanding customer service | Friendly, helpful and knowledgeable staff | No-quibble returns (*T&Cs apply).
Free Nationwide Delivery
On all orders over £750 + VAT
*Exclusions apply, please contact us for further details
Contact info
Sutton Lane, SL3 8AH, Slough, United Kingdom
- 01753 212950
- info@londonstone.co.uk
- londonstone.co.uk
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from London Stone
Hi Joss
Thank you for your feedback and 5-star review.
We really appreciate the support and are always happy to help.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
ALondon stone delivered on time…
As ever London stone delivered on time very pleasant driver product all perfect. As ever Jamie Norris delivers. 😇😇😇😇⭐️⭐️
25 November 2025
Reply from London Stone
Dear Neil,
Thank you for the review.
We’re glad to hear that you love dealing with Jamie. Please let us know how we can make your next experience a 5-star one – we’d love to assist you again in the future.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Always a please to deal with
25 November 2025
Reply from London Stone
Hi Jason
Thank you for your feedback and 5-star review.
We appreciate you taking the time out to do so, and thank you for the kind words - hope to hear from yuou again soon!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Alex
Thank you for your feedback and 5-star review.
We’re pleased you like our products and service - happy to help!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Mrs Marston
Thank you for your feedback and 5-star review.
We’re pleased you found the service and staff helpful - hope to hear from you again soon!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
It was easy to order
It was easy to order. The delivery was earlier than expected but delivery driver was helpful and returned at a later time to accommodate me getting there.
Happy to order again.
18 November 2025
Reply from London Stone
Hi Andrea
Thank you for your feedback and 5-star review.
We’re glad the delivery team could accommodate you and that the experience was a positive one.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
The product was delivered in good…
The product was delivered in good condition and well crated plus the Driver made a lot of efforts as the access was quite narrow, but he managed to achieve what was required.
20 November 2025
Reply from London Stone
Hi Roger
Thank you for your feedback and 5-star review.
We’re pleased the product arrived in good condition and that the driver was able to manage the delivery despite the access challenges.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Claire
Thank you for your feedback and 5-star review.
We’re pleased you’re happy with both the product and the customer service - please get in touch if we can help further.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Corten steel planters.
I ordered two corten steel planters via the website they were priced well and were delivered on time and when expected. Now looking great in my garden.
28 October 2025
Reply from London Stone
Hi Martyn
Thank you for your feedback and 5-star review.
We’re pleased the planters arrived on time and are looking great in your garden. Let us know if you need anything else!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Had just what I needed.
Had just what I needed.
Helpful chap at the store gave me free samples.
17 November 2025
Reply from London Stone
Hi Muazam
Thank you for your feedback and 5-star review.
We’re glad the team could help and that the samples were useful. Please get in touch if we can help further.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Very easy purchase and collection of…
Very easy purchase and collection of just a few paving edging stones from the Langley distribution centre. Big car park and the staff brought the stones to the car on a forklift. Good selection and good quality too
29 November 2025
Unprompted review
Reply from London Stone
Hi Neil
Thank you for your feedback and 5-star review.
We’re pleased collection was easy and that the team were able to load everything safely for you.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Helpful and responsive staff
14 November 2025
Reply from London Stone
Dear David,
Thank you for the review.
We’re glad to hear everything went well with your order. Please let us know how we can make your next experience a 5-star one – we’d love to assist you again in the future.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Preston,
Thanks for the great review.
Really pleased to hear you’re getting reliable delivery times and finding the product range useful for your projects.
We appreciate you choosing London Stone and are always here if you need anything.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
High standards and flawless delivery.
High standards and flawless delivery.
I’m impressed by the consistency and quality London Stone delivers. The team is knowledgeable, responsive, and genuinely helpful. Materials were well-packaged and matched the description perfectly. A trustworthy company.
6 November 2025
Reply from London Stone
Hi Rafal,
Thank you for the fantastic review.
It’s great to hear that the consistency, packaging and quality all hit the mark for you. Our showroom and service teams will be delighted. We really appreciate you choosing London Stone and look forward to helping with your next project.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Excellent service as usual
Excellent service as usual. Problem with product was rectified extremely promptly.
7 November 2025
Reply from London Stone
Hi Joe,
Thanks for the 5 stars.
We’re pleased we could get the issue sorted quickly for you, that’s exactly the standard we aim for.
Always good working with you guys. If you need anything else, just let us know.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Thank you for the 5-star review. Really pleased to hear you’re happy with the materials.
Appreciate you choosing London Stone, and we’re here if you need anything on the next job.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Lovely porcelain but not enough grout
Lovely porcelain, but the free grout and slurry offer only sent about half the grout we needed so an extra cost I wasn't expecting, and my last delivery was a day and a half late which put us back on the job.
5 November 2025
Reply from London Stone
Hi Joanne,
Thank you for your feedback, and I’m really pleased to hear you were happy with the porcelain itself.
I’m sorry to hear you ran short on grout and that your last delivery arrived later than expected, I appreciate how frustrating that is when you’re in the middle of a job.
On the grout, our free-grout offer is based on the recommended minimum joint width for porcelain, which is 5mm. From your order quantity, the allowance we sent should have covered the area when installed at that minimum width. I spoke with you today and understand you’re confident the joints were 5mm, so I’d be more than happy to take a look at any photos you can share. That will help us understand what happened and make sure you’re properly supported.
Regarding the delayed delivery, I apologise for the inconvenience caused. I’ve fed this back to our team so we can prevent a repeat.
Please feel free to get in touch with me directly, I’ll do everything I can to help.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Jack,
Thanks for taking the time to leave a review.
Great to hear you had a good experience and received the service you needed. We appreciate the support.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great service and very quick…
Great service and very quick turnaround. Stuff from the pickup counter depot in Sutton Lane very quick and professional
4 November 2025
Reply from London Stone
Hi Danny,
Thank you for the great feedback.
Really pleased the team looked after you and got you turned around quickly. We appreciate you choosing London Stone.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great customer service
Jason and Marc were extremely helpful giving me advice for what was a relatively minor order.
3 November 2025
Reply from London Stone
Hi,
Thank you for the 5-star review.
I’m pleased to hear Jason and Marc were able to offer helpful advice, even on a smaller order... every project matters to us!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
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