Great team service started with Laura’s help with a speedy turnaround on our quote, the stock team presenting the products to our client to view, and then Jamie doing everything possible to get the pr... See more
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Very helpful when we visited the showroom, advising us what product would best suit our needs. Flexible when we changed our minds re delivery/collection. A very professional company and we are del... See more
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I had an excellent product (massive 120cm by 120cm tiles) at a good price, and when there was a damaged tile (assume during delivery process) there was absolutely no quibbling, they asked to see a pho... See more
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After searching tile and paving suppliers in MK I found an absolute gem at London Stone Denbigh Hall, Bletchley. The showroom was really well laid out and has a sample bar too. But the service was t... See more
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Company details
- Paving Materials Supplier
- Landscaping Supply Store
- Natural Stone Supplier
- Patio Enclosure Supplier
- Stone Supplier
Written by the company
Established in 2005, family-run London Stone is an award-winning company supplying paving materials across the UK. Experts in natural stone, porcelain and clay paving, we also specialise in composite decking and cladding, including our own exclusive ranges. Our Bespoke Stone Centre is on hand for special orders and a pre-sealing service. Many of our products have featured in show gardens at prestigious events, such as the RHS Chelsea Flower Show and RHS Hampton Court. As well as a wide range of paving, decking and cladding, curated for both traditional and contemporary settings, we supply versatile metal pergolas and our own range of Corten Steel planters. London Stone is renowned for excellent customer service and our showrooms offer a relaxed experience, where we believe in letting our materials speak for themselves. You won’t experience a hard-sell at London Stone; you will find expert help and advice if you need it, paving samples to take home, and complimentary refreshments in a space designed to make your visit enjoyable and stress-free. We offer FREE nationwide delivery on orders over £750 + VAT (terms apply), with next-day delivery often available. All our porcelain paving comes with a FREE 10-Year Homeowner’s Guarantee.
Written by the company
- About us
- London Stone stocks some of the largest ranges of natural stone slabs, porcelain paving and clay pavers in the country. Market leaders in landscaping products, we offer in-house Bespoke Stone and pre-sealing services, as well as complementary garden products, such as metal pergolas and Corten Steel garden planters.
- Outstanding customer service
- At our showrooms around the country, online and on the phone, you’ll find trained, knowledgeable staff ready to go the extra mile. We are committed to providing outstanding customer service and giving an unparalleled customer experience.
- Come and see us
- Our inspirational showrooms are open 08.30 -17.00 and phonelines 07.00 -17.00, Monday to Saturday. We are closed on Sundays and Bank Holidays. Our website is always open, with live stock levels displayed.
- Reasons to use London Stone
- High-quality products | Prices for every budget | High stock levels | Split packs - only order what you need | Renowned for our wide range of colours and styles | Matching steps and coping for every paving product | Bespoke cutting service | Next-day delivery | Ethical sourcing policy | Commitment to outstanding customer service | Friendly, helpful and knowledgeable staff | No-quibble returns (*T&Cs apply).
Free Nationwide Delivery
On all orders over £750 + VAT
*Exclusions apply, please contact us for further details
Contact info
Sutton Lane, SL3 8AH, Slough, United Kingdom
- 01753 212950
- info@londonstone.co.uk
- londonstone.co.uk
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from London Stone
Hi Nick,
Thank you for the 5-star review.
It’s great to hear you had a very good experience with us and that you found the team helpful and liked our products!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great customer service
28 October 2025
Reply from London Stone
Hi Dan,
Thank you for the 5-star review.
We really appreciate your feedback and are delighted to hear that the customer service hit the mark for you.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
No guarantees just because Contractors are on London website
We had our patio done last year with London Stone.
The contractor on their website says they offer a 3 year workmanship guarantee but sadly this simply is untrue.
We have asked London Stone about Page Landscapes, who refuse to return over any of our subsidence issues, despite an Expert Witness Report for court proceedings.
London Stone are clear that they will not act in any resolution capacity and yet are happy to keep the contractor on their site, supplying this mis-information.
Very disappointing but hopefully a word of warning for those looking for a contractor.
Thank you London Stone for your reply.
I had read your disclaimer on your website and so completely understand your position with installers/contractors that advertise on your site.
Of course, we’re very happy with your product.
It just feels important that customers realise where your website may display information that is untrue, there is no better protection or reliability than simply searching on a tradesman website such as Checkatrade. In fact, they have been brilliant in helping us over Page Landscapes.
Thank you again for your reply.
15 November 2024
Unprompted review
Reply from London Stone
Good Afternoon Michael,
Thank you very much for the order that you placed with us in the past.
I would like to start by saying that as we are a product supply company only, there would not be any guarantees offered from us that can be attributed to the installation of the goods purchased from London Stone.
Your landscaper, Page Landscapes, have no affiliation with London Stone other than that they buy our products. We are, and have always been, a supply only company and we do not recommend or promote any landscapers to install those products, this is due to the fact that we have no way of auditing or vetting any of the trade companies that buy from us.
If you came across Page Landscapes via our “Find a landscaper” section of our website, it does clearly state on that page the following – “London Stone takes no responsibility or liability for work carried out by contractors or designers who are registered for this scheme. We would always advise that you seek more than one quotation before entering into a contract with a contractor or designer and we would also strongly recommend seeking references and if possible viewing a designer/contractor's previous work. Do not embark on any project unless you have received a written quotation.” Here is the same link this can be found under - https://www.londonstone.co.uk/find-landscapers-and-garden-designers/
The “Find a landscaper” section of our website is to help customers find the closest landscapers, garden designers and garden maintenance companies to their address, this would provide information such as the contact details and materials experience for those companies to help the customer make an informed decision from contacting those companies themselves.
We would always be here to help our customers with any issues or advice needed in relation to an issue with our products but when it is related to questions raised about the installation, this is when London Stone would not be able to become involved on specific site advice. Any information we give in regards to installation is based on the British Standards and best practice in relation to our products and does not include information regarding specific site conditions (as we do not offer installation these would be unknown to us).
You have however, already involved an expert witness which is what we would also recommend to do if you came to us for any advice on this matter.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
These guys are amazing
These guys are amazing, nothing is ever too much trouble for them and they get back to you within a few minutes. Always polite and friendly :-) You won't regret using their services!
30 April 2025
Reply from London Stone
Hi Sharon,
Thank you for the 5-star review.
Your kind words mean a lot to the team. We’re thrilled to hear that you consistently receive quick, friendly support and that nothing is ever too much trouble.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great product, great communication. Would definitely recommend and use again.
North London showroom is great for showcasing the range of products , and the staff are really helpful, giving guidance on stock availability, delivery etc. Booking delivery was easy and there was plenty of flexibility around dates. We got text notification of a 1 hr delivery slot and the delivery arrived as scheduled with no breakage. Finally, the product is great! After a long stressful building project it was a delight to do business with London Stone.
23 October 2025
Reply from London Stone
Hi Kim,
Thank you for the 5-star review.
It’s brilliant to hear how happy you were with your experience at our North London showroom and the smooth delivery process. We’re delighted the product met your expectations after such a big project.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Ardian,
Thank you for the 5-star review.
We’re really pleased you were happy with the service received and appreciate you taking the time to share your feedback.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Ordered a lot of pedestals which was…
Ordered a lot of pedestals which was stocked over several of their branches, these was all collated and delivered in the time frame they stated and promised.
will deal with again
24 October 2025
Reply from London Stone
Hi Paul,
Thank you for the 5-star review.
It’s great to hear everything arrived as promised and that the coordination across our branches went smoothly. We look forward to working with you again soon.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great range on the website
Great range on the website, easy to add samples to the basket, and to have them sent to the client for immediate approval.
23 October 2025
Reply from London Stone
Hi Kate,
Thank you for the 5-star review.
It’s great to hear you found the website easy to use and that the sample process worked well for you. If you need anything else as your project moves forward, we’re always here to help.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
An ode to Jamie Norris. …
I’ve been a regular customer of London stone for probably approaching 10 years. This is where everyone now thinks…. What’s gone wrong!!! Well absolutely nothing. After today I feel the need to not only praise London stone for their superb range of stone and great service but I have to single out a certain person. Mr Jamie Norris.
Today he met me on site to finalise a large complex job we have been pricing for a few weeks now. It involves 180 linear metres of 30mm bullnose steps around 200m2 of limestone ,porcelain on pedestals on the balcony that’s just part one. Jamie took time out to meet me on my second visit to measure up along side me and look at any possible curve balls.
He and his team then sent the costings over and beat another nationwide company by 25%. This mainly was due to Jamie recommending we use their off the shelf 900x500 30mm bullnose slabs hence saving a huge amount on fabrication. We have 6 metre half circular feature with 6 steps which need to made. Again Jamie assessed the proposed feature and taken the pressure off me by getting the fabrication/ templating team to work out the exact dimensions curvatures etc.
Today again with his nothing is ever a problem Rich attitude he brought over a sample Dijon 900x600mm slab as well as a 900x500mm 30mm bullnose step. We met the client and the owner of the building company which have already created a beautiful house and talked though all the different aspects of the project. His relaxed honest approach to talking to the client and house builder is a joy to be a part of. His passion and knowledge and general lovely demeanour is just a breath of fresh air in a world where these days everyone just wants a hard sell. The man is an absolute credit to London stone and I really hope he’s appreciated by them as much as me.
To round the story up with all the costings submitted and a superb meeting the client has full confidence and accepted our quotation within 2 hours of our meeting
So Jamie a huge thank you from us at R J Francis Landscapes Id love to know how many thousands of metres we’ve laid of you’re products but you’ve only ever been my key man and here’s to many many thousands more.
Massive thanks to London stone and mainly Jamie for his consistent hard work.
Richard
RJ Francis.
5 November 2025
Unprompted review
Reply from London Stone
Hi Richard,
Thank you for the incredible 5-star review.
It’s fantastic to hear how well Jamie has supported you over the years and especially on your most recent project.
We really appreciate the detail you’ve shared, it's great to see how his knowledge, honesty and problem-solving have made such a difference.
Your feedback means a lot to the whole team, and I’ll make sure Jamie sees your comments. We’re grateful for your continued trust in London Stone and look forward to working with you on many more projects!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Always great service
22 October 2025
Reply from London Stone
Hi Chris,
Thank you for the 5-star review.
It’s great to hear you consistently receive a great service from us. If there’s anything you need on future projects, we’re always here to help.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Mel,
Thank you for the 5-star review. Great to hear you’re pleased with both the product and the level of service from our Kent team.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Efficient and good quality.
17 October 2025
Reply from London Stone
Hi Jed,
Thanks for the 5-star review. Delighted to hear you were happy with the efficiency and quality of our service and products.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Was able order matching paving to…
Was able to order matching paving to extend our existing patio that was 10 years old from stock.
Delivered to our address in 2 working days.
Hazel was very helpful and handled my initial enquiries, subsequent order and delivery
Tracking app was great on the day of delivery.
17 October 2025
Reply from London Stone
Hi Adrian,
Thank you for the great 5-star review. Really pleased Hazel was able to assist and that everything went smoothly with your order and delivery.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Excellent service
Excellent service. Very helpful when I called to amend an order. Good communication regarding delivery and products are good quality.
16 October 2025
Reply from London Stone
Hi Patrick,
Thanks for the 5-star review. Great to know our team were helpful with your order changes and that everything arrived as expected.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Perfect pavers
The showroom staff were excellent in explaining what I needed and were very patient. The pavers are beautiful and were delivered promptly and with clear communication
16 October 2025
Reply from London Stone
Hi Alison,
Thank you for the lovely 5-star review. Wonderful to hear our showroom team were so helpful and that you’re delighted with your new pavers.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Your staff were very helpful and nice
Your staff were very helpful and nice. They were happy to open pallets and help us choose the colours we needed.
15 October 2025
Reply from London Stone
Hi Nigel,
Thanks for the 5-star review. Great to hear the North London team were helpful in assisting you with your colour selection.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Quick and easy to order with convenient…
Quick and easy to order with convenient opening times. Staff helped me load my vehicle.
11 October 2025
Reply from London Stone
Hi John,
Thank you for the 5-star review.
Great to hear you found ordering straightforward and appreciated the help from our team when loading up - let us know if we can ever help again!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Good people to deal with.
Helpful, informed and no hard-sell (which is of course the best way to sell!). Also helpful with my follow up qns. Thanks Krish and team.
14 October 2025
Reply from London Stone
Hi Angus,
Thank you for the great review.
Really pleased to hear Krish and the team looked after you, and we’ll make sure your feedback is passed on to them.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
The way my request was delt with and…
The way my request was delt with and the way your team is helping with info and time taking with new customer to understand their demands. Good work!
14 October 2025
Reply from London Stone
Hi Nicoale,
Thanks for the 5-star review.
It’s great to hear our team took the time to understand your needs and made sure everything went smoothly.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
A big thank you to the sales team at…
A big thank you to the sales team at Langley, they are always extremely helpful
11 October 2025
Reply from London Stone
Hi Thomas,
Thank you for the 5-star review.
Great to hear the Langley sales team continue to give such helpful service - we really appreciate your kind words!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
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