London Property Preservation Ltd Reviews 13

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Waterproofing Company
  2. Building Firm
  3. Building Restoration Service
  4. Plasterer

About London Property Preservation Ltd

Written by the company

We're a small, long-standing, family run business carrying out property maintenance and waterproofing works such as:

    Damp Proofing
    Condensation Control
    Plastering
    Basement / Cellar Waterproofing & Conversions
    Timber Preservation & Replacements
    Woodworm Treatment
    Dry Rot and Wet Rot Treatments
    Pointing & Rendering
    Dry Line & Thermal Plasterboarding
    Vent & Fan Installation

We cover predominately the South and Greater London areas currently but hope to extend nationwide soon!

We pride ourselves on our quality workmanship and, award-winning customer service, Most recently winning the title of: -
    'SME News, Greater London: Best Damp Proofing Specialists - Customer Service Excellence Award 2021'.

We're that confident on our recommended treatments and remedial works, we even offer a range of guarantees for any remedial treatment we carry out to your property from:
    -Standard free company guarantees.
    -Product guarantees.
    -Assuranced backed guarantees.
    -Check A Trade Warranties.
To provide you with peace of mind.

We're accredited members of the N.R.P.P.S (National Register of Property Preservation Specialists), Triton, PamTies Approved Contractors and T.U.G (Triton Underwritten Guarantees), along with being members of the Environment Agency so you're safe in the knowledge that we know what we're doing!

The past few years have been tough for everyone, with the ever increasing cost of living we understand that sometimes property maintenance can take a back seat, but we also know the importance of keeping a dry, safe, and healthy home. This is why we've put our heads together and can now proudly offer:

A Price Check Promise: Where we will beat any other written quotation on a like-for-like basis by at least 5%!*

Interest Free Payment Plans: Where you can spread the cost of your treatment by paying a deposit and then paying the balance amount in 4 equal instalments over 4 months!*

*Terms and conditions apply, please contact our office for more information.


Contact info

4.1

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended!

Excellent service from start to finish. A really good reliable company.
James arrived exactly on time to inspect and analyse the damp situation. A report was soon sent to us with the recommendations to remedy the situation.

The main bulk of the work was undertaken by Shabir and Myan. Later additional work was done by Tony, Ram and Jamie. They all worked hard with great care and attention to keep everything tidy. They kept us updated at every stage of the work.

All of this was overseen by Denise in the office. She was fully contactable via phone or email in case of any questions.

Having dealt with bad tradesmen in the past I cannot recommend this company enough.

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Spoke with Jim, the owner, at about 16:55 on Friday. Rather surprisingly, the survey was done the same day and I even got a quote on the same day. I'll write another review when we have had one or two of the jobs completed. In the meantime, be aware, he is a Chelsea supporter.....

11 August 2023
Unprompted review
Rated 4 out of 5 stars

London Property Preservation was highly…

London Property Preservation was highly recommended to me by a friend and they did not disappoint. They carried out a first class service and the staff were very hardworking and reliable. A credit to their profession.

24 July 2023
Unprompted review
Rated 5 out of 5 stars

A job well done

Thank you for the great work on my Chipstead home. Not only was the work to an excellent standard but we found your staff polite and helpful at all time and they were a credit to your company.

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Jimmy and the team were fantastic had…

Jimmy and the team were fantastic had issues for a long time previous company’s could not solve they were helpful and went over each stage of the process and were clean and tidy,

Thank you again London property prevention,

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Wouldn't use anyone Else

We used LPP to survey and rectify a damp problem in one of our rental properties that we own in Purley. The surveyor came out and met us at the property. He looked at the problem, proposed a remedy and quoted a good price which was much more reasonable compared to other quotes we had. They also liaised directly with our tenants as well as keeping us informed at all times. A convenient date for the work to be completed was arranged. LPP were on punctual and polite, completed the work within the agreed timeframe and left the property clean and tidy. I was extremely impressed and happy as were our tenants. Thanks to all at LLP great job!!! would never go anywhere else and would recommend to anyone.

3 August 2023
Unprompted review
Rated 5 out of 5 stars

Great Service, Work and People!

We used LPP to survey and rectify a damp problem in a flat we own in South Croydon. The surveyor came out and met me there. He looked at the problem, proposed a remedy and quoted (which was very reasonable compared to others). LLP liaised with the tenants of the property as well as myself and arranged a date for the work to be completed. On the date of works they turned up on time, completed the work to be done and cleared up after themselves. I was extremely happy as were my tenants. Thanks LLP and the team! I wouldn’t use anyone else now…. Thanks again.

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Prompt and professional

Prompt and professional. Arrived on time and completed work to a high standard. Communication excellent at all stages. Totally recommend.

4 August 2023
Unprompted review
Rated 1 out of 5 stars

Still in shock regarding conduct

I don't usually write reviews, but on this occasion I feel it is important that I inform the public of the conduct of this company as I have CCTV footage to backup every word that I am about to type.

The workers of this company have been abusive to my husband and created an extremely volatile situation, and the incident was reported to the police.

To ensure the management of the company knew that this was their workers' conduct, we picked up the phone to inform them. They swore, called us liars and hung up. The matter is now with the police including the aforementioned CCTV footage, and the investigation continues.

Please use my experience as a cautionary tale to make the right decision when it comes to your works. I hope this review is seen by those looking for a reputable business to not go through what we did.

29 July 2023
Unprompted review
Rated 1 out of 5 stars

Misconduct/unprofessional

MY neighbour hired them, they sent two guys who were so unprofessional , got into my private gate with no permission and when I challenged them and asked what you are doing and who you are , they were extremely rude and violent with Serious details not posted to be able to publish my review, I was was scared of them me luckily I had CCTV cameras which saved me , the incident was reported to the police and the video footage has been sent, investigation is still going and police assured me that evidence has been filled against them . Not professional avoid

30 August 2023
Rated 5 out of 5 stars

First class customer service

As a customer the communication and customer service has made me feel valued really nice company to deal with

4 May 2023
Unprompted review
London Property Preservation Ltd logo

Reply from London Property Preservation Ltd

Hi Karen, We're so glad you're happy with our company. It was great working with you & thank you for taking the time to leave us a review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look