LIV Watches Reviews 

This company is really customer service driven. I have several Liv watches and I have been provided with concierge to assist with enquires. My experience is Liv are very prompt to reply to emails all to my satisfaction. I have recently purchased the Gravel 002 McQueen GT40 with a blue and orange colourway which really pops and is so comfortable to wear. I have several older liv watches which have been reliable and still look as good as the day I purchased them.

So I bought a Liv watch as I love micro brands.

What I don’t like is that you can spend 2k or 500 quid and it’s the same movement.

This is wrong.

Define your range, separate it, but don’t continue this.

Pay premium, want premium.

Keep up the good work though.

Design is first class

Avid watch collector. Ordered my first LIV watch. Fast shipping and a great watch. Very nicely made.

I inquired about a certain watch request online through a normal text inquiry system . I was not expecting an actual human response so when James texted me back I was impressed. I had several questions and a "custom" request that James was able to accommodate. We went back and forth for a week or so until I was comfortable making the purchase. Extremely happy with my watch

I’ve had this watch for 2 months and decided to take it on holiday with me to Greece. I’ve got various watches and my Christopher Ward C60 Trident is my normal go to holiday watch due to price point and not worrying about theft etc. This has excelled it’s the Rose Gold 44mm GX divers watch. The illumination lasts all night and I’ve never not been able to read it. Very impressive.

Great customer service!!!! Great watch makers.... Swiss made baby!!!!

Ordering from a company you are that familiar with can be a bit nerve racking. I have to say I was blown away with the service and the great quality of my new watch. It exceeded my expectations and I am a watch guy. Great experience overall!

I have looked for sometime for a watch which a lume dial I have looked at their website and settled on the gravel 1fully lume but when I received this watch (late) I was disappointed because it turned out that the photos on their site showing night and day was nothing like the watch I revived at night it was a blur if you were lucky no lume at all the photos on their site showing night and day have been photoshopped
This matter is now in the hands of PayPal in their resolution centre
LIV have not responded to their request for information
LIV have offered me my purchase price back if returned in a unused condition according to their policy but as I have worn this watch a couple of times I would not trust them to honour this
So beware the information on their website is not a true representative of the product
I am awaiting to see what response they give PayPal as I hate wasting £760 on a product that is not as discibed

So, I was about to buy a LIV watch when I happened to come here to check reviews. I've rated a neutral 3 not because I have one of their watches but more in regards to the customer service approach. I find it rather disconcerting that LIV's customer service jumps in to say thanks for positive reviews and yet says absolutely nothing to address the concerns of those expressing issues, not even something as benign as ' we are sorry to hear of your negative experience and please don't hesitate to contact us ...'. To me that sends all kinds of warning signals and unfortunately (or fortunately according to some) has led me to keep my powder dry on a purchase.

First off, LIV still operates as if they are a kickstarter company. Pre-ordered watch on 4/30/25 with expected delivery week of 5/19/25. There has been no self-initialized communication from anyone at LIV with status from day one. Initially I was promised that the delivery window was in track for original dates. I have always had to initiate communication. On 6/10/25 i contacted them again since the revised delivery window had passed. I received apologies with a promise that my watch would be overnighted with expected delivery on 6/12/25. Granted this communication from them was at 3:24pm 6/10/25. I received communication from USPS this morning advising a package will be received on 6/14/25 (not overnight). Details of package show that a label was created at 10:21am on 6/10/25. I don’t care at this point how nice watch may look and operate or about all their positive reviews on Google and online media platforms (they also delete any negative reviews on social media), I’m returning due to poor business practices and unkept promises. For a company that has been in business since 2014 with the launch of their first watch, why only 250 reviews? Suspect to me! I don’t want to do business with a company that lies and is obviously running on a shoe-string budget. Just look at their daily operating hours. Maybe they should change to more than 6 hour work days like majority of businesses in the US.

I own 3 breitlings and was looking for a sport watch, wasn’t a fan of the endurance pro from breitling then caught my eye on Liv, and so glad I did… from design to craftsmanship to shipping to customer service… all top notch, give them a try you have nothing to loss with there return policy. I currently have a Gx1 venom & a GX diver 44 mm in ocean blue

I tried my hardest to buy a Liv watch having been invited to request a UK military discount code by one of their marketing emails. Enthusiastically I sent them three emails over a couple of weeks but received no response from them despite their invitation to request a code and subsequent plethora of marketing emails. Sadly I will take my business elsewhere. Terrible communication (lack of) unfortunately.

I absolutely loooooove my LIV watch!!
Looks fabulous

Amazing watch and even more amazing customer service! Highly raccomended!

I've been watching this brand for a while and finally decided to purchase one, the new 44mm full lume!
I love absolutely everything about the watch apart from one thing, the date window is very dark as it's a white digit on black background which in normal light is really quite difficult to read.
I can't imagine why they chose to do this instead of a white background and black digit, in my opinion would have been much clearer.
Would definitely have been a 5* if not for this.!!!

I have recently become a watch collector over the past couple years and by far this is my favorite watch great company to deal with

This is my 3nd watch from liv the crafting of there watches is top notch the shipping is super fast Great job

I've only had the watch for 24 hours but am very impressed with it. Most likely will not be my last LIV watch

LIV watches are such a great find for me and have been coming upto 18 months now. An American company with the class and pedigree of Swiss Movement engineering coupled with the passion you can veritable feel bouncing off each and every employee within the organisation!
I just had to post and review a watch that unlike my goto Dive watches I've bought, has completely bowled me over as ( heaven forbid ) quartz mechanism.

Responsive and prompt customer service. Amazing product -“new cool gray” GX AC automatic chronograph. Solidly built with perfect attention to detail. Functions as well or better of the many (much) higher priced chronographs I own (Breitling, Omega, IWC , Hublot etc). Despite its large size amazingly perfect and comfortable fit on my 7” wrist
My first LIV but definitely not my last