Livens LTD Reviews 

199
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently emphasize the exceptional service, mentioning that staff members are extremely knowledgeable, polite, and always ready to provide useful advice before placing an order. Shoppers also appreciate the smooth transaction experience, pointing out that online purchases are remarkably easy to make, securely packaged, and delivered promptly right to their doorstep. However, some reviewers were not happy with unexpected delivery delays and occasional shipping mistakes. A few people experienced extended waiting times or issues where couriers failed to deliver parcels on the scheduled date, causing frustrating delays.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting fast shipping and prompt... See more

Service

Users describe positive interactions with service, highlighting fast delivery, competitive pricing, and... See more

Product

People report positive experiences with product, highlighting that items are as described and of excellent... See more

Order

Customers had positive experiences with order, highlighting the simple and straightforward online process.... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, polite, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered an fx impact m3 magazine on back order. Livens arranged for this to be delivered to me direct from SGC to speed up delivery. Although it took a little longer than hoped I put this down to the... See more

Rated 5 out of 5 stars

Prompt service, even though I ordered on a Sunday evening, my MDT Peanut Bag was in the post next morning. On the occasions I have visited the well stocked shop, they have always been keen to help.

Rated 5 out of 5 stars

I've ordered a few products off Livens LTD and never had a problem. Ordering was easy and straightforward, product was as described and excellent quality. Delivery was fast and delivered within the t... See more

Rated 5 out of 5 stars

Simple ordering process and one of the few places that had these in stock and at an excellent price. Ordered late on Wednesday night received on Saturday afternoon with free delivery!

Company replied


Company details

  1. Gun Shop

Written by the company

Livens LTD is a specialist retailer based in Burton upon Trent, Staffordshire, UK, offering a comprehensive range of firearms, air rifles, and related accessories. Our diverse selection caters to various applications, including hunting, sport shooting, and recreational use. We are dedicated to guiding customers in selecting the right firearm or airgun tailored to their specific needs, all while ensuring full compliance with UK firearms legislation and prioritising safety. Beyond firearms and air arms, Livens LTD provides expert services such as firearm servicing, repairs, and maintenance. Our store also stocks a wide array of accessories, including ammunition, optics, hunting apparel, and cleaning equipment. We are committed to delivering quality products and exceptional customer service to meet all your shooting and outdoor needs.


Contact info

  • High Street 101, DE14 1LJ, Burton-on-Trent, United Kingdom

  • livens.co.uk

4.7

Excellent

TrustScore 4.5 out of 5

199 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(199)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I called the shop and asked for same…

I called the shop and asked for same information about the MTD field stock for my tikka t3x 204 and the chap was very helpful and gave me the product codes for the stock and the mag needed. Ordered and turned up 2 days later well packaged so hat off for that. The stock for its cost is spot on and worth every penny so well done MDT.

20 May 2026
Rated 5 out of 5 stars

MDT Oryx M-lok side panels

I've ordered a few products off Livens LTD and never had a problem. Ordering was easy and straightforward, product was as described and excellent quality. Delivery was fast and delivered within the time stated.
I wouldn't hesitate to use Livens LTD again.

19 May 2026
Rated 5 out of 5 stars

From ordering to delivery

From ordering to delivery, the process was easy, and professional. The site was easy to navigate, and information clear. All communication was professional, and easy to follow. A well rin Company.

20 May 2026
Rated 5 out of 5 stars

Outstanding service as usual

Outstanding service as usual, I have bought shooting related products in person and online and have received the same level of service on all of the occasions that I have had interactions with the staff or information being relayed in regards to my online purchases that is being sent by a courier.

10 out of 10

19 May 2026

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