Excellent customer service. Order delivered promptly (and I’m told the biscuits are delicious). And you answered my query about whether or not I had put the gift message in the correct place for it... See more
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Leonidas "The Prefered Belgian Chocolate" Boutique Belgian chocolatier
Leonidas Unit 5A Kensington Arcade, W8 5SF, London, United Kingdom
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Poor communication for delivery . Chocolate very good of course
Have been eating Leonidas for 40 years, the best chocolate in world. Ordered from Kensington Leonidas for years s
& they always deliver on time. I send to all my friends and family.
Great service, fantastic chocolates, what’s not to like, if you like luxury try these.
Very quick delivery and lovely chocolates - as good as I remember them! Will definitely be ordering again.
Wonderful experience and great customer service!!!! Will back !
I like the choice and are looking forward
to others exaplantivan.
Very friendly service, great range of chocolates and super helpful on creating a bespoke box.
I have been buying Leonidas chocolates for my wife for 50 years - initially in Belgium, then France, Germany, the Netherlands, Greece, Italy and Spain, and if course London. She still loves me so you are doing something right!
Excellent customer service when I ordered previously and there was a query. Chocolates always arrive in good time and in excellent condition
Chocolate is very delicious and ... one bar is never enough!
Good communication
Prompt delivery
Seller is always speedy,products are extremely well packaged and chocolates divinely delicious.
Gorgeous chocolates and great selection. I aleats order from the Kensington branch and orders have always appeared prior to due date or on the expected delivery date. Excellent customer service.
I bought the Neapolitan box of mini-chocolate bars to have with our Special coffees and Biscoff biscuits, either on our own or with friends, when they visit. They are excellent in range of flavours, in the box. Also. on reading the (supplied) mini-brochure, their range looks enticing. I will certainly be buying from these people again.
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