Lekemer not back for shipping money! Be careful what you buy if its small or big to your child, notice you will be paid for your return! Products was cost with delivery (49kron)- 503 norwegians nok .... See more
Company replied
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See what reviewers are saying
I have ordered items, which I have returned. Lekmer states that if you return products, you need to pay 5 EUR, hovewer because I have chosen to pay with Klarna campaign I have to pay now 5 additional... See more
Company replied
Ordered Reima Yura child shoes size 24, they came with the size 24/25, so I had to send it back. Delivery was pretty fast, didnt get the money back yet (after a week)
Company replied
Incredible! Every time I send back something on my orders they systematically don t register the return so my bills are not updated. Now I ask them to update a return made in october!! And still no an... See more
Company replied
Company details
Written by the company
Lekmer offers a wide range of toys, children's clothing and baby products from well-known brands like Stoy, Micki, BRIO and many more.
Contact info
Stockholm, Sweden
- support@lekmer.com
- lekmer.com
1.7
Bad
24K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tack Lekmer!
Leksakerna kom snabbt fram och vår snart ettårige son älskar duplon ”My first emotions”, Classic Worlds aktivitetskub och Redbox popupleksak Farm animals!
24 March 2018
Unprompted review
Reply from Lekmer
Hejsan Veronica,
Tack för att du tagit dig tiden att lämna ett omdöme!
Det glädjer oss att få läsa om din upplevelse när du handlat från oss och att din son gillar produkterna du handlat :)
Har du frågor är du alltid välkommen att kontakta vår kundservice!
Må så gott!
Med vänliga hälsningar,
Lekmer
Order
Fast Delivery and helpful Customer support. Defect on one of the products.
22 March 2018
Unprompted review
Reply from Lekmer
Hi Linus,
Thank you for taking the time to leave a review!
How nice to hear that you like our fast delivery and that you received good help from our customer service when you needed to get in touch with us :)
Have a nice evening!
Sincerely,
Lekmer
Reply from Lekmer
Hi,
Thank you for taking the time to leave a review!
We are so happy to hear that the delivery to you went on fast and that the products you have orderad met your expectations :)
Du not hesitate to contact us if you have any questions.
Have a nice evening!
Sincerely,
Lekmer
best online site for best prices
18 March 2018
Unprompted review
Reply from Lekmer
Hi,
Thank you for leaving us a review!
We are so happy to hear that you like our online store and that the prices are good for you :)
Have a nice evening!
Sincerely,
Lekmer
No problems
No problems, smooth shopping experience, easy to order and fast shipping.
17 March 2018
Unprompted review
Reply from Lekmer
Hi Pernilla,
Thank you for leaving a review!
We are so happy to hear that you have experienced a easy shopping from us :)
Do not hesitate to contact us if you have any questions!
Have a nice evening!
Sincerely,
Lekmer
Poor feed back from customer service
Very slow feed back from customer service. Some times you don’t recieve any feed back on your questions.
15 March 2018
Unprompted review
Reply from Lekmer
Hi Linn,
Thank you for taking the time to write a review and we apologize for the inconvenience!
We are very sorry to hear that you think the our customer service has a long response time and that you don't get feedback/answers to your questions. We always do our best to respond to our customers within 24 h. Sometimes we do have a bit longer response time but we always make sure that all our customers get a response!
We are avaliable both on e-mail, phone and facebook, do not hesitate to contact us!
Once again, we apologize if you haven't recieved a respons to your e-mails.
Kind regards,
Lekmer
often good price
often good price. The customer service is quite slow and not efficient and effective when something wrong with the product
14 March 2018
Unprompted review
Reply from Lekmer
Hi Laura,
Thank you for taking the time to leave a review!
We do thank you for the feedback on out costumer service and for now we have a slightly longer response time on the emails.
Have a nice evening!
Sincerely,
Lekmer
Lekmer - best choice
Quick deliverys! Allways the best price.
My No 1 choice when it comes to buying things for my 7 grandchildren!
14 March 2018
Unprompted review
Reply from Lekmer
Hi Eva,
Thank you for leaving a review!
We are so happy to se that you like our fast deliveries and that you like the prices on our products :)
Have a nice evening!
Sincerely,
Lekmer
Super satisfied
Super satisfied! Fast delivery, great products and excellent discounts for quality baby things. Definitely will buy from them again. So far the best experience with buying baby stuff online. Will choose this site over others I have tried.
12 March 2018
Unprompted review
Reply from Lekmer
Hi Katrina,
Thank you for leaving us a review!
We are so happy to hear that you are satisfied with the delivery from us and that the products you bought filled your expectations :)
Have a nice evening!
Sincerely
Lekmer
Easy to find what you look for and good…
Easy to find what you look for and good prices
5 March 2018
Unprompted review
Reply from Lekmer
Hi Eric,
Thank you for leaving us a review!
We are so happy to hear that you are satisfied whit your order from us and that you experience a simple website :)
Have a nice evening!
Sincerely, Lekmer
The costumer service is excellent
The costumer service is excellent! Arrived as promised and when I returned the items i bought ; I got fast service as well.
4 March 2018
Unprompted review
Reply from Lekmer
Hi Shiela,
Thank you for leaving us a review!
We are so happy to hear that you are satisfied whit the delivery from us :) Thank you for your feedback on our costumer relation team!
Have a nice evening!
Sincerely, Lekmer
Reply from Lekmer
Hi Magnus,
Thank you for leaving a review!
How fun to see you like our service and the products we offer seems good to you. :)
Have a nice evening!
Sincerely, Lekmer
Helt fantastisk
4 March 2018
Unprompted review
Reply from Lekmer
Hejsan Maria,
Tack för att du tagit dig tiden att lämna ett omdöme!
Vad kul att se att du är nöjd med beställning från oss :)
Tveka inte på att kontakta oss om det är något du funderar på.
Ha en fortsatt fin kväll!
Varma hälsningar, Lekmer
Reply from Lekmer
Hi Johnnie,
Thank you for taking the time to leave a review!
How fun to see you are satisfied with the delivery from us and that the products you ordered could meet your expectations!
Have a nice Sunday!
Sincerely, Lekmer
Nice and fast
2 March 2018
Unprompted review
Reply from Lekmer
Hejsan Lotte,
Thank you for taking the time to leave a review!
What fun to hear you are happy with order made with us :)
Have a nice evening!
Sincerely, Lekmer
Products always as described
Products always as described. Good prices, fast handling & shipping!
2 March 2018
Unprompted review
Reply from Lekmer
Hi Jarna,
Thank you for taking the time to leave a review!
We are so glad to hear that you liked the products that you purchased and that you seem to have had a good overall experience shopping with us. Do not hesitate to contact us if you have any questions :)
Kind regards,
Lekmer
Good and quick service.
2 March 2018
Unprompted review
Reply from Lekmer
Hi Annie,
Thank you for taking the time to write a review!
We are so happy to hear that you liked our service and that you had a good experience shopping with us. We look forward to your next purchase!
Kind regards,
Lekmer
Easy to order
Easy to order, relatively quick delivery. Only small minus is that many products I have been looking for have been sold out at that moment.
2 March 2018
Unprompted review
Reply from Lekmer
Hi Kay,
Thank you for leaving a review!
We are glad to hear that you liked the delivery and ordering process. Thanks a lot for the feedback regarding the out of stock products, we will keep this in mind for further improvements.
Kind regards,
Lekmer
great website!
2 March 2018
Unprompted review
Reply from Lekmer
Hi Jennifer,
Thank you for taking the time to write a review!
We are so glad to hear that you like our website :) do not hesitate to contact us when you have a question.
Kind regards,
Lekmer
Not at all recommended
Incredible! Every time I send back something on my orders they systematically don t register the return so my bills are not updated. Now I ask them to update a return made in october!! And still no answer from the customer service. Never again! If it s having such problems every time you have to send back something, then I prefer to buy somewhere else.
23 January 2018
Unprompted review
Reply from Lekmer
Hi Ioana,
Thank you for leaving a review!
We're really sorry to hear you've had problems with your returns.
We would like to take a closer look at your case so we can help you with this. We would appreciate if you can send an email to: customerservice-se@lekmer.se with your order number and "Julia" in the headline and we will look at your case.
Sincerely
Lekmer
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