Lekemer not back for shipping money! Be careful what you buy if its small or big to your child, notice you will be paid for your return! Products was cost with delivery (49kron)- 503 norwegians nok .... See more
Company replied
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See what reviewers are saying
I have ordered items, which I have returned. Lekmer states that if you return products, you need to pay 5 EUR, hovewer because I have chosen to pay with Klarna campaign I have to pay now 5 additional... See more
Company replied
Ordered Reima Yura child shoes size 24, they came with the size 24/25, so I had to send it back. Delivery was pretty fast, didnt get the money back yet (after a week)
Company replied
Incredible! Every time I send back something on my orders they systematically don t register the return so my bills are not updated. Now I ask them to update a return made in october!! And still no an... See more
Company replied
Company details
Written by the company
Lekmer offers a wide range of toys, children's clothing and baby products from well-known brands like Stoy, Micki, BRIO and many more.
Contact info
Stockholm, Sweden
- support@lekmer.com
- lekmer.com
1.7
Bad
24K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible shopping experience
Horrible shopping experience!
Still no package delivered for 30 days now, everything was in stock when ordering. Mailed customer service 3 times over 2 weeks time and they have not replied yet. Tried calling customer service and they dont answer, calls get disconnected after 30min in a phone queue.
The strange thing is that the company apparently have staff working on their facebook page so it seems like its needed to write your order number on their facebook wall to get an answer from customer service. Get your priorities right Lekmer!
22 December 2017
Unprompted review
Reply from Lekmer
Hi,
Thank you for taking the time to write a review!
We are very sorry to hear that you still haven't recieved your parcel, there seems to be something wrong since the delivery should not take that long. Our customer service has had longer response time but are avaliable via phone.If you still haven't recieved a reply we kindly ask you to send an e-mail to: customerservice-se@lekmer.se with "Adisa" as subject and we will have a look at your order asap!
Kind regards,
Lekmer
Seriously
Seriously? Order something get something totally different. No answer from customer service. Yeah! Seem like a good company . Not.
21 December 2017
Unprompted review
Reply from Lekmer
Dear Jeanette,
Thank you for taking the time to write a review!
We are so sorry to hear about you experience when shopping with us and we are sorry for the longer response time in customer service. We would very much appriciate if you could sen a e-mail to: customerservice-se@lekmer.se with "Adisa" as attention and we will have a look at this and help you!
Happy Holidays!
Lekmer
Ordered a Chricco liteway 2 on the 2nd …
Ordered a Chricco liteway 2 on the 2nd of Dec and still haven’t gotten anything but the order confirmation. Tried to reach out to their customer service to get an update on 8th of December and haven’t heard anything. To me, bad service is better than no service. Failed.
13 December 2017
Unprompted review
Reply from Lekmer
Hi,
Thank you for your for taking your time to leave a review.
Our customer service have longer response times at the moment. If you still have questions I recommend you to send an e-mail to customerservice-dk@lekmer.dk
Merry christmas & happy new year!
Lekmer
Fast delivery
Fast delivery, responsive and helpful customer service.
21 September 2017
Unprompted review
God service og kjapp levering.
17 August 2017
Unprompted review
Unbeatable price
5 August 2017
Unprompted review
I had been trying to find a package …
I had been trying to find a package with all stuffs for a new born. I visited few websites for baby seat, stroller etc and I think Lekmer has got some fantastic product and price for some products are relatively reasonable than others and seems a reliable place to shop.
2 August 2017
Unprompted review
Super service og nemt
17 July 2017
Unprompted review
Good
All Looks good while browsing through the site. Would be great if you can have English also as option. Rest all working fine,
3 July 2017
Unprompted review
Super godt sted at handle
Super godt sted at handle, gode priser og hurtig levering
2 July 2017
Unprompted review
Reply from Lekmer
Hej Karina! Tack för din feedback. Mvh, Lekmer.dk
Super nem og hurtigt at handle 👍👍
21 June 2017
Unprompted review
Reply from Lekmer
Hej Malene! Tack för din feedback! Vi hoppas att du är nöjd med ordern. Mvh, Lekmer.dk
Synd at fragten ikke er gratis
God side. Bare trist at fragten ikke er gratis under 1000 kroner.
3 June 2017
Unprompted review
Reply from Lekmer
Hej Thomas! Tack för din feedback. Den är värdefull och tas vidare. Vi hoppas att du är nöjd med ordern. Mvh, Lekmer.dk
Kort leveringstid og god service.
30 May 2017
Unprompted review
Lekmer
Lekmer, a trusted online store for all needs we have for our first child. :)
7 April 2017
Unprompted review
Hurtig levering og god kvalitet
3 April 2017
Unprompted review
Super service
30 March 2017
Unprompted review
Quick and great service
My husband and I bought "Carena, Fårö lux, Åkpåse" with online payment but it was out of stock. Since we have paid in advance so we contacted the customer service. The response was very quick, within 12 hours and the problem was already solved then. We would like to thank Sara, the customer service person, for doing great job. We are very happy with the items we ordered, good quality for reasonable price.
We would recommend this website and hope to come back as the customer again.
11 March 2017
Unprompted review
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