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Leger Clinic Reviews 

230
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the friendly staff for providing thorough consultations, listening carefully to concerns, and explaining treatment options clearly. Consumers genuinely appreciate the exceptional customer care and consistently fast responses to email inquiries, making the entire health journey smooth and stress-free. However, some customers also noted that pricing has increased significantly over time, making ongoing treatments feel expensive relative to the interaction provided. A few other people also felt that communication became slower after ownership changes, experiencing frustrating issues with refund requests, policy inflexibility, and delayed support.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the entire process has been fast,... See more

Staff

People report positive experiences with staff, highlighting that everyone they interacted with was... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers consistently find staff... See more

Response time

Customers reported high satisfaction with response time, frequently praising quick replies to emails and... See more

Price

Customers consistently note ambiguous experiences with price, as some reviewers appreciate the affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made the effort to schedule a call at short notice to avoid potential delays due to calendar clashes. I feel like this kind of thing really counts. I'd call it "going the extra mile”; it's above e... See more

Company replied

Rated 5 out of 5 stars

I did my blood test on Monday morning. Have results by Tuesday afternoon. Booked video appointment on Thursday. We talked trought my results. Get advice and consultation same time. Make decision toget... See more

Company replied

Rated 5 out of 5 stars

I've been with the Leger clinic for years. The staff are great and actually listen to your problems and symptons and empathise with what you're going through. They've also upgraded their management sy... See more

Company replied

Rated 5 out of 5 stars

After previously using voy for my trt treatment which I found to be unfriendly and poorly run I decided to switch to leger. The service seems so much better and my consultation lasted twice as long as... See more

Company replied


Company details

  1. Specialized Clinic
  2. Medical Clinic

Written by the company

Leger is a specialist provider of testosterone replacement therapy and men’s health services in the UK. Offering a range of treatments for men with low testosterone and related men's health conditions, we aim to improve patients’ quality of life through tailored hormone therapies and a personalised approach to men’s health. We also offer hormone replacement therapy (HRT) for women and psychosexual therapy. With straight-talking advice and expert care, we help you take charge of your health and feel like yourself again.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(230)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good advice and happy with the service

Good advice and happy with the service

12 December 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hi Robert,

Thank you for your feedback.

We’re glad to hear you were happy with the service and the advice you received. We always aim to provide the best possible experience.

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

I want to persoanlly thank Jessica…

I want to persoanlly thank Jessica Bennett, she helped me with a issue very quickly and gave me great advice.
She understood what I needed, offered me multiple options and helped me when I needed it most.
Thank you so much
Jonathan millin

11 December 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hi Jonathan,

Thank you so much for your kind words.

We’re delighted to hear that Jessica was able to support you quickly and provide helpful advice when you needed it. We’ll be sure to pass your thanks on to her.

Warm regards,
The Leger Clinic Team

Rated 1 out of 5 stars

Change in T&C and no flexibility means…

Change in T&C and no flexibility means medication delayed then stopped causing significant health issues.

10 December 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Dear Guy,

Thank you for sharing your experience. We’re very sorry to hear that you’ve experienced delays in your treatment, we understand how frustrating this can be.

We would like to clarify that our Terms & Conditions have not changed since February 2025. Any updates regarding blood tests and lab requirements were communicated at that time to ensure safe and consistent clinical care.

We always aim to support patients and maintain continuity of care wherever possible. If you’d like, please contact our patient support team at enquiries@legerclinic.co.uk, and we’ll be happy to review your situation and discuss how we can help you move forward.

Kind regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Absolutely excellent experience

Absolutely excellent experience. The doctor was extremely competent, responded the same day, and was amazing on a human level as well. Highly recommended!

9 December 2025
Unprompted review
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Reply from Leger Clinic

Hello Matt,

Thank you so much for your kind words! 

We’re thrilled to hear you had such a positive experience with our doctor and that everything was handled promptly and personally. 

Your recommendation means a lot to us.

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

Fantastic staff who actually understand the nightmare you're going through

I've been with the Leger clinic for years. The staff are great and actually listen to your problems and symptons and empathise with what you're going through. They've also upgraded their management systems and got on top of the follow ups which was lacking before. New staff member Luis is also brilliant and reminds me of Dr Savage in that you can have a straight talking adult to adult conversation which is very refreshing in the medical industy! 5 Stars!

7 November 2025
Unprompted review
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Reply from Leger Clinic

Hello David,

Thank you so much for taking the time to leave such a thoughtful review. We’re really pleased to hear that you’ve felt listened to and supported by the team over the years, that’s exactly what we aim for.

It’s also great to hear your feedback on the improvements we’ve made to our systems and follow-ups, and we’ll be sure to pass your kind words on to Luis. We know how important clear, honest conversations are, and we’re glad that’s been your experience.

Thank you again for your continued trust and support, it really means a lot to us.

Warm regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Leger clinic review

Luis has made the process really easy and explained everything clearly.
Brilliant service

4 December 2025
Unprompted review
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Reply from Leger Clinic

Hello Alan,

Thank you for your lovely review! We are glad to hear that Luis made the process easy and clear for you. Your kind words mean a lot to us. Thank you for choosing us!

Kindest Regards,
The Leger Clinic

Rated 5 out of 5 stars

Great experience with Luis

Great experience with Luis. Very knowledgeable and understanding. Would recommend highly to anyone

1 December 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Tristan,

Thank you so much for your kind feedback! We are delighted to hear you had a great experience with Luis!

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

Would recommend

Would recommend! Mainly been consulting with Luis Leite for TRT treatment. Always a great experience, thoughtful treatment and responses to my questions. Everything is clearly explained and Luis actually listens to what I say - which I find is not always the case with medical professionals. Would absolutely recommend Leger! I feel so much better now that my low testosterone is back to healthy levels.

25 November 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Gavin,

Thank you for your wonderful feedback! We are thrilled to hear that your experience with Luis Leite has been positive and that he takes the time to listen and explain everything clearly. It’s fantastic to know that your treatment has helped restore your testosterone to healthy levels and that you are feeling so much better.

Warm regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Excellent service

I have consistently received an excellent, professional service - all of the members of staff I have engaged with have been helpful and polite - always responding promptly. Most recently, Jessica Bennett has provided me with excellent analysis and advice re my blood results, for which I am very grateful.

21 November 2025
Unprompted review
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Reply from Leger Clinic

Hello Nicholas,

Thank you so much for your kind feedback! We are delighted to hear that you have consistently received excellent service from our team. It is wonderful to know that Jessica Bennett’s support and advice regarding your blood results have been so helpful!

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

Excellent follow up meeting with Luis…

Excellent follow up meeting with Luis today. Explained treatment options and protocol going forwards. Explainations and reasoning was very clear and was also very grateful for the science behind blood test results. I was able to raise issues and concerns and looking forward to resuming treatment on daily micro-dosing injections to lower manage my hematocrit levels. Luis was excellent

19 November 2025
Unprompted review
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Reply from Leger Clinic

Hello Dave,

Thank you so much for your feedback! We are delighted to hear that your follow-up meeting with Luis was informative and helpful. It is great to know that the explanations and reasoning behind your treatment plan, as well as the science behind your blood test results, were clear and reassuring.

Warm regards
The Leger Clinic Team

Rated 5 out of 5 stars

TRT Treatment

I have been a member of Leger for some years now and nver had anything but a positive experience. I have dealt mainly with Dr Savage and Richard and both are excellent - they always reply to emails and are happy to help and go above and beyond after initial cosultations.

18 November 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Jonathan,

Thank you so much for your kind words! We are thrilled to hear that your experience with Leger has been consistently positive. It is wonderful to know that the support and dedication of Dr Savage and Richard have made a difference for you!

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

3 years with leger

I’ve been with Leger for about 3 years, and I can’t fault their service. They’re absolutely brilliant at what they do. From responding to queries, to prescription requests via email, they make everything stress free. I’ve never once been hanging waiting for a reply. The initial consultation is simple and again stress free. They advise on any necessary changes you need to make via regular blood test results.

Cannot recommend enough.

15 November 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Stephen,

Thank you so much for taking the time to share your wonderful feedback! It really means a lot to us. We are delighted to hear that your experience with Leger over the past three years has been smooth and supportive. Knowing that our communication, consultations, and ongoing care have helped make the process stress-free is exactly what we hope to deliver for every patient.

Warm regards,
The Leger Clinic Team

Rated 5 out of 5 stars

I had a great experience talking to…

I had a great experience talking to Charlotte. She was super helpful and really detailed, made me feel very looked after. Thank you so much.

14 November 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Lee,

Thank you for sharing your experience with us! It is wonderful to hear that your conversation with Charlotte went well and that you felt supported and cared for throughout.

Kindest regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Clinical information given in an easy to understand format with a high degree of patient empathy.

14 November 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Dear Customer,

Thank you so much for your lovely feedback! We are really glad to hear that you found the communication clear and the clinical information easy to understand.

Warm regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Great service

Great service, super quick response, really happy with my Nurse.

13 November 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello John,

Thank you so much for your wonderful feedback! We are delighted to hear that you had a great experience and that the Nurse was helpful!

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

Helpful

Helpful, informative and friendly!!

13 November 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Aydin,

We truly appreciate you taking the time to share your experience, and we’ll be sure to pass on your lovely comments to the team!
We are thrilled to hear that you found our team supportive and helpful. It really means a lot to us!

Warm regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Truly Life Changing

The support I’ve received from the Leger Clinic has been an absolute game changer and has genuinely improved my life. From day one, they’ve been highly professional, caring, and supportive at every level.

Dr Savage and the other leading experts provide first-class consultations, and the team behind the scenes make sure everything runs smoothly. The people handling the emails and logistics really go above and beyond to make sure you get the highest possible gold standard service.

Yes, the service does come at a cost, but the value is unbeatable. Other clinics might charge less, yet they simply don’t come close to the same level of expertise, care, and professionalism.

I feel so lucky to have found this amazing service. It’s made a huge difference to my wellbeing, confidence, and overall quality of life. I can’t recommend the Leger Clinic highly enough.

5 November 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Jon,

Thank you so much for taking the time to share such a thoughtful review. We’re absolutely delighted to hear that your experience with Leger Clinic has had such a positive impact on your wellbeing and confidence.

Our whole team from our clinicians to our patient support staff genuinely care about providing the highest standard of care, so it means a lot to know this has come through in your experience.

We truly appreciate your kind words and recommendation. Thank you again for being part of the Leger community.

Warm regards,
The Leger Clinic Team

Rated 2 out of 5 stars

Beware of being asked for a tercery blood test.

I booked an appointment uploaded all the information required including 2 blood test. I was then told I would one testosterone blood tests will need to include: full blood count, liver function, kidney function, cholesterol, iron, calculated free testosterone, follicle-stimulating hormone (FSH), luteinising hormone (LH), prolactin, prostate-specific antigen (PSA), and thyroid-stimulating hormone (TSH). Obliviously more expense other sites just take the 2 standard blood tests.

30 October 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello David,

Thank you for sharing your feedback. As a medically led service, we always prioritise patient safety and accuracy when assessing suitability for testosterone replacement therapy (TRT).

The additional blood tests requested are essential to help our clinicians understand the underlying cause of low testosterone and to ensure any treatment prescribed is both safe and appropriate. These tests also allow us to monitor important areas such as liver, kidney, and cardiovascular health, which can be affected by hormone therapy.

We understand that this can feel like an extra step, but it’s a key part of providing safe, individualised care and ensuring the best outcomes for our patients.

Kind regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Highly recommended

I’ve been struggling with symptoms for over 2 years. I just couldn’t get dialled in and feeling good 100% of the time. Richard Wayman has helped myself in diagnosing my secondary hypothyroidism I can now focus on this as well as my trt. Always quickly replies to any emails and also a phone call to check i’m okay. I recommend Leger clinic for testosterone replacement therapy.

28 October 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello David,

Thank you so much for sharing your experience and recommendation. We’re really pleased to hear that Richard has been able to support you in identifying and managing your secondary hypothyroidism, and that you’re now feeling more on track with your treatment.

It’s great to know our team’s responsiveness and care have made a difference, we’ll be sure to share your kind words with Richard.

Warm regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Charlotte is absolutely fantastic

Charlotte is absolutely fantastic, any issues I have had she has been there and always understanding and helping in anyway possible.

27 October 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Sam,

Thank you for your lovely feedback. We’re so pleased to hear that Charlotte has been so supportive and helpful - she’ll be delighted to know her efforts are appreciated.

We really value you taking the time to share your experience with us.

Kindest regards,
The Leger Clinic Team

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