Banner for Leger Clinic

Leger Clinic Reviews 

230
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the friendly staff for providing thorough consultations, listening carefully to concerns, and explaining treatment options clearly. Consumers genuinely appreciate the exceptional customer care and consistently fast responses to email inquiries, making the entire health journey smooth and stress-free. However, some customers also noted that pricing has increased significantly over time, making ongoing treatments feel expensive relative to the interaction provided. A few other people also felt that communication became slower after ownership changes, experiencing frustrating issues with refund requests, policy inflexibility, and delayed support.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the entire process has been fast,... See more

Staff

People report positive experiences with staff, highlighting that everyone they interacted with was... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers consistently find staff... See more

Response time

Customers reported high satisfaction with response time, frequently praising quick replies to emails and... See more

Price

Customers consistently note ambiguous experiences with price, as some reviewers appreciate the affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made the effort to schedule a call at short notice to avoid potential delays due to calendar clashes. I feel like this kind of thing really counts. I'd call it "going the extra mile”; it's above e... See more

Company replied

Rated 5 out of 5 stars

I did my blood test on Monday morning. Have results by Tuesday afternoon. Booked video appointment on Thursday. We talked trought my results. Get advice and consultation same time. Make decision toget... See more

Company replied

Rated 5 out of 5 stars

I've been with the Leger clinic for years. The staff are great and actually listen to your problems and symptons and empathise with what you're going through. They've also upgraded their management sy... See more

Company replied

Rated 5 out of 5 stars

After previously using voy for my trt treatment which I found to be unfriendly and poorly run I decided to switch to leger. The service seems so much better and my consultation lasted twice as long as... See more

Company replied


Company details

  1. Specialized Clinic
  2. Medical Clinic

Written by the company

Leger is a specialist provider of testosterone replacement therapy and men’s health services in the UK. Offering a range of treatments for men with low testosterone and related men's health conditions, we aim to improve patients’ quality of life through tailored hormone therapies and a personalised approach to men’s health. We also offer hormone replacement therapy (HRT) for women and psychosexual therapy. With straight-talking advice and expert care, we help you take charge of your health and feel like yourself again.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(230)

119 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Medichecks have ruined the clinic

The clinic used to be great but since being taken over by medichecks the standard of service has dropped off a cliff. Replies are taking longer and longer.

My membership has now been cancelled for no reason, with a note to contact them for help with it. I've had no reply at all to my messages.

I'll likely look for a new provider instead of wasting more time chasing them to take my money.

Edit: They replied saying that they got back to me, which is true, they are yet to address my issues.

23 October 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Dale,

We’re sorry to hear you feel disappointed with your recent experience. We can confirm that our team has responded to your messages and provided updates regarding your membership. We’re always happy to help clarify any concerns, so if there’s anything still outstanding, please don’t hesitate to reach out to us again at support@legerclinic.co.uk.

While Leger now works in partnership with Medichecks, our clinical team and service standards remain the same - our priority continues to be delivering safe, effective, and patient-focused care.

Thank you for sharing your feedback.

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

Excellent Patient Comms

Made the effort to schedule a call at short notice to avoid potential delays due to calendar clashes. I feel like this kind of thing really counts. I'd call it "going the extra mile”; it's above expectations and deserves recognition.

Friendly and professional, very helpful, answered questions and addressed concerns. Explained next steps and future care plan; very reassuring.

Quickly and efficiently turned things around, leaving me feeling well cared for. Thanks for the positive experience!

22 October 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hi Simon,

Thank you for such a thoughtful review. We’re so pleased to hear that our team was able to accommodate your schedule and provide a reassuring, efficient experience. Going the extra mile for our patients is something we truly value, so it’s wonderful to know this came through in your care.

We really appreciate you taking the time to share your feedback, it means a lot to us.

Warm regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Very helpful and supportive

Very helpful and supportive. Dr Luis was very clear and professional with my review.

13 October 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Richard,

Thank you so much for your kind words!

We’re delighted to hear you found the team helpful and supportive, and that Luis, one of our Advanced Nurse Practitioners, provided a clear and professional review.

We really appreciate you taking the time to share your experience.

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

Everyone I've spoken with at Leger has…

Everyone I've spoken with at Leger has been very helpful and understanding, especially Luis who has supported me throughout

7 October 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello John,

Thank you so much for your lovely review. We’re really pleased to hear that everyone you’ve spoken with has been helpful and understanding.

We’ll make sure to share your kind words with Luis, he’ll be delighted to know he’s made such a positive difference!

Warm regards,
The Leger Clinic Team

Rated 5 out of 5 stars

I’ve been with leger 2 years

I’ve been with leger 2 years. They have helped me regain a healthy level pf testosterone and a much better standard of life. They listen and understand any issues you may have and are always open to talk.

2 October 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Dear Customer,

Thank you for sharing your experience.

We’re thrilled to hear that our team has been able to support you in achieving healthy testosterone levels and improving your quality of life. Listening, understanding, and being available to discuss any concerns is very important to us, and we truly appreciate your continued trust in Leger over the past two years.

We look forward to continue supporting your health journey.

Kind regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Charlotte Gregory

Charlotte Gregory has made this experience a pleasure.
She explained my test results to me and suggested a plan rectify my raised levels.She also did not pressure me into a blood test I did not think I needed.

29 September 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Dear Sharon,

Thank you for your kind feedback.

We’re delighted to hear that Charlotte was able to explain your test results clearly and suggest a personalised plan while respecting your choices.

Providing patient-centred care without pressure is very important to us, and we’ll be sure to pass on your compliments to Charlotte.

Warm wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

Used Leger Clinic for a second opinion.

I had been having TRT treatment through another clinic but wasn't happy with the one size fits all plan that they seemed to use. After initial improvement with my symptoms, as treatment progressed my symptoms deteriorated and I found no benefit in continuing treatment. I contacted leger clinic for a second opinion. I provided my protocol from my previous clinic along with the results of blood tests I undertook during my treatment. I then had a consultation with a doctor who was most thorough and explained in detail my current status. Rather than getting me to sign up for treatment there and then, surprisingly, (a good experience) he suggested I have another blood test through my normal doctor to rule in/out certain anomalies he noticed from my previous blood tests which may be a cause for some of my symptoms, something my previous clinic didn't even consider.

24 September 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Dear S.H,

Thank you for taking the time to share your experience.

We’re pleased to hear that our team was able to provide a thorough and personalised review of your treatment history. Ensuring patients feel informed, supported, and confident in their care decisions is very important to us.

We’re glad our approach helped highlight additional considerations for your health that were previously overlooked, and we appreciate you trusting us for a second opinion.

Best wishes,
The Leger Clinic Team

Rated 2 out of 5 stars

Been with leger clinic for over a year

Been with leger clinic for over a year, it’s an absolute money grab! Paid the annual fee, but still have to pay for appointments, blood tests, TRT itself! Do not waste your money!

29 September 2024
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello John,

Thank you for taking the time to share your feedback. We’re sorry to hear you feel disappointed with your experience. Our aim is always to provide clear information about our services and associated costs so patients can make fully informed decisions.

The annual fee covers ongoing clinical support, while appointments, investigations and treatments are charged separately to ensure flexibility based on each patient’s individual needs.

If you’d like to discuss your experience further, we’d really value the opportunity, please contact our patient support team so we can look into this in more detail.

Kind regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Great company with comprehensive…

Great company with comprehensive testing at a very competitive prices.

25 September 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello David,

Thank you for your kind feedback.

We’re delighted to hear you’ve had a positive experience with our service and found our testing comprehensive and competitively priced.

We really appreciate you taking the time to share your thoughts and for choosing Leger.

Kindest regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Best in UK

I have been with Leger for about 5 years now and I am very satisfied with the service. I am relatively clued up about TRT and am stable on my current prescription so I don't require much specialist help from them other than bloods and prescriptions.

24 September 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Quincy999,

Thank you for your loyalty and for taking the time to share your feedback.

We’re really pleased to hear that you’ve been satisfied with our service over the years and that your treatment is stable and well managed.

It’s great to know you feel supported with your ongoing care. We truly appreciate your continued trust in Leger.

Warm regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Professional, non-directive and wholistic advice.

Very saisfied with (Advanced Nurse Practioner) Richard's patient, professional and comprehensive explanation/discussion of the purpose, pros and cons of treatment. Wholistic picture established first of my overall health and wishes, alongside careful consideration of other health issues, existing treatments and medication. Felt reasured, appropriately informed, and in no way under any pressure re. any additional expense or course of action. Thank you Richard.

19 September 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Dear Jon,

Thank you for taking the time to share your feedback. We're delighted to hear that Richard provided such a thorough and holistic consultation, ensuring you felt informed, supported and under no pressure when considering your options.

Providing professional, patient-centred care that takes into account the whole picture of each individual’s health is very important to us.

We’ll be sure to pass on your kind words to Richard and the team.

Best wishes,
The Leger Clinic Team

Rated 1 out of 5 stars

Milking patients for blood tests

Since being taken over by medichecks, Leger clinic has thrown its patients under the bus. No longer can they get their bloodwork done through their NHS GP for free, they instead force you to use medichecks for expensive private blood tests so they can milk you for extra cash.

They also charge extortionate fees if you need to speak to your actual doctor.

19 September 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Dear Tobias,

We’re sorry to read your feedback and to hear that you feel let down. We’d like to clarify a few points.

Leger Clinic continues to support patients with their health needs, and while we now partner with Medichecks for blood testing, this ensures reliable results and quicker turnaround times. Unfortunately, we don’t have control over whether NHS GPs will conduct these tests, and many have chosen not to, which is why private testing is often the most consistent option.

Regarding consultations, we do offer support options including complimentary appointments with our Head of Patient Services, as well as access to our doctors when a clinical discussion is needed. We never want our patients to feel “forced” into additional costs, and we’re always transparent about pricing before any service is agreed.

We appreciate you sharing your concerns and we’ll take them on board as we continue improving our service. If you’d like to discuss your experience further, please get in touch with our patient services team - we’d really like the chance to support you directly.

Kind regards,
The Leger Clinic Team

Rated 3 out of 5 stars

Coldly efficient

Everything went very well, then I got my results.
I was at the low end of the normal range, almost borderline.
I expected Leger to get in touch with a follow-up of some kind, if only to offer advice, perhaps schedule another test down the line.
I was really hopeful that this test would lead to a turnaround in my life. That the weight I felt I'd been carrying all my life could finally be removed.
It was the light at the end of the tunnel.
But no, nothing.
No email or text, just the feeling that "Meh, you're fine. We can't make any money out of you so we're not going to waste any time on you."

11 September 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello R,

Thank you for taking the time to share your experience with us. We’re sorry to hear that you were left feeling unsupported after receiving your results, that was never our intention.

Our process is designed so that if results fall outside the normal range, our team follows up directly. If results are within the normal range, they are sent securely to you, but we understand that sometimes even results at the lower end can feel concerning. We take your feedback seriously and will review how we can better support patients who may still want advice or reassurance.

Please don’t hesitate to reach out to our team directly, we’d be happy to advise further or answer any questions for you.

Your health and peace of mind are important to us, and we really appreciate you highlighting where we can improve.

Kind regards,
The Leger Clinic

Rated 5 out of 5 stars

Fantastic thank you

I’ve been under this clinic for around 4 years now and I genuinely couldn’t have wished for a better service, always reply to my emails, willing to listen to my concerns and always offer top advice. My life is so much better since starting with this clinic they helped me out when the NHS said I was ‘OK’. I can’t thank them enough.

29 August 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hi Terry,

Thank you for your wonderful feedback!

We’re so pleased to hear how much of a difference the clinic has made for you and that you’ve felt supported throughout your journey.

It’s great to know our team has been able to listen, respond quickly, and provide the advice you needed.

Your kind words mean a lot to us.

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

Outstanding Service!!!

I’ve been with Leger Clinic for 8 years and have never had any issues. Emails are always replied to quickly and the staff are very helpful, kind and understanding. The clinic have recently gone through some changes which I was apprehensive about, however everything seems to be getting better with the clinic in my experiences. Ive needed to speak urgently with a Testosterone Secialist Dr/Nurse about some issues I’ve faced and have received outstanding support, 1-1 over the phone advice and a plan put into place to completely resolve my issues. I’d like to thank the Clinic for being there for me when I needed them and attending to my issues urgently. Amazing service! Thank you!

20 August 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Dave,

Thank you so much for sharing your experience and for being with us for 8 years, it means a great deal to us.

We’re delighted to hear that you’ve consistently found our team responsive, supportive, and understanding. We know change can sometimes feel unsettling, so it’s wonderful to hear your experience has been so positive throughout.

We’re especially glad we could be there for you when you needed urgent support. Your kind words are truly appreciated by the whole team.

Warm regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Great company!

Great them who provide fast and efficient support, along with a good service I would highly recommend!

16 August 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hi Philip,

Thank you so much for your kind words.

We're really glad to hear you've had a positive experience with our service and support team. Your recommendation means a lot to us. 

If there's ever anything more we can do to help, please don’t hesitate to reach out.

Rated 4 out of 5 stars

Easy to talk to and very understanding

Easy to talk to and very understanding, explained everything in depth

8 August 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hi Luan,

Thank you for your kind feedback.

We’re really pleased to hear you felt listened to and that everything was explained in depth.

If any other questions come up, please don’t hesitate to reach out.

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

Long time patient

I have been with Leger Clinic for nearly 8 years , the service is excellent , The team responds to my emails promptly and any prescription requests are dealt with efficiently.
I hope Leger Clinic doesn't increase their prices massively like other though, at the moment they are one of the most affordable TRT treatment providers out there.
Many thanks Leger Clinic and Dr Savage

22 July 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hi Amazall John,

Thank you so much for taking the time to share your experience and for being with us for nearly 8 years.

We’re delighted to hear that you’ve found our service efficient and our team responsive. We always strive to provide the best care at a fair price, and your feedback means a lot to us.

I’ll be sure to pass on your kind words to Dr Savage and the team.

Kind regards,
The Leger Clinic Team

Rated 5 out of 5 stars

Amazing service and very helpful with…

Amazing service and very helpful with all aspects along my TRT journey. Professional knowledge coupled with attentive service gives Leger 5 * from me.

29 July 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hi Aiden,

Thank you so much for your fantastic feedback!

We’re really pleased to hear you’ve felt supported and well looked after throughout your TRT journey. Providing professional, attentive care is exactly what we aim for, so it’s great to know that’s been your experience.

Thanks again for the 5 stars, we’re here whenever you need us!

Best wishes,
The Leger Clinic Team

Rated 5 out of 5 stars

Excellent customer service

Emailed a query and got a quick amd efficient response from Hollie.
Also id like to add Nicky to that as well as they have been extremely helpful as well!
Couldn't ask for more.

25 July 2025
Unprompted review
Leger Clinic logo

Reply from Leger Clinic

Hello Blair,

Thank you for your lovely feedback!

We’re so pleased to hear you had a quick and helpful experience, Hollie will be delighted to know her support made a difference. If there’s ever anything else you need, don’t hesitate to get in touch.

Best wishes,
The Leger Clinic Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look