I purchased the estate planning packet a few months ago but was very hesitant to move forward because transferring my home into a trust felt overwhelming. Once I opened the portal, the questionnaire w... See more
Company replied
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Review summary
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Everything was very easy to understand, especially for someone like me who is doing this for the first time. I even got a courtesy call from one of the representatives when I had paused in my process... See more
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Brianna Mares did a great job of leading through working with Dun and Bradstreet (and keeping me away from some pit falls!) She was very knowledgeable, and I look forward to continuing progress.
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Your customer service rep was very helpful and helped me get the report I needed. I couldn't find it on my account webpage. It's the way the interface looks. when you go to documents, the library is a... See more
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Company details
- Legal Services
- Business Administration Service
- Business to Business Service
- Estate Planning Attorney
- Intellectual Property Registry
About LegalZoom
Written by the company
About us
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
- 25+ years leading the industry
- 9M+ legal solutions delivered
- #1 choice for small businesses
LegalZoom offers:
- Business formation services for LLCs, corporations, nonprofits, and DBAs
- Ongoing business compliance and support with registered agent services, annual report filing, business licenses, and operating agreements
- Comprehensive estate plan services including wills and trusts
- Personalized legal support through attorneys and guided online tools
Written by the company
- Life is more legal than you think.
- We are the leading online legal services company, transforming how millions of individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
LZ 100% Accurate Filing Guarantee
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
We're committed to the highest quality and accuracy. If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you. This guarantee applies to all LegalZoom products that are filed with a government agency except for legal services provided through our subsidiary law firm, LZ Legal Services.
Contact info
954 Villa St, 94041, Mountain View, United States
- 3239628600
- customersupport@legalzoom.com,
- legalzoom.com
Your trusted partner for legal solutions
4.6
Excellent
32K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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A scam who charge hundreds using false info
Legal zoom charged my husband $449 for a company that no longer exists. When we queried it, they claimed to have a voice recording of my husband authorising the payment. To date, they have never shared this recording.
Even when we were legitimately using the Legal zoom services, they could not help us with our unique situation and we actually found more helpful advice using AI.
20 June 2026
Unprompted review
Super helpful!!!
14 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
great platform
13 August 2026
Reply from LegalZoom
Hi Mamex,
Thank you for taking the time to write a positive review about your business formation with LegalZoom!
Best,
Kranti
Five Stars
Dex was friendly, professional, fast, attentive, and very candid and empathetic about what could and couldn't be done at the time. Dex allayed my concerns and alleviated what could've been a frustrating experience.
13 August 2026
Reply from LegalZoom
Hi David,
We're so happy to hear that our team member was friendly, professional, and attentive. We appreciate you mentioning how they allayed your concerns and alleviated a potentially frustrating experience.
Best,
Kranti
Maurick is a super star
Maurick is a super star ! He was very kind, knowledgeable and patient with our inquiry. He was also super efficient who helped move the filing forward immediately for us. We highly recommend him.
13 August 2026
Reply from LegalZoom
Hi Jing,
We're so happy to hear that our customer support representative, Maurick, was kind, knowledgeable, and patient with your inquiry. We appreciate you mentioning their efficiency in moving the filing forward.
Best,
Kranti
Alifer Aguiran is very professional
Alifer Aguiran is so professional and kind, and also very informative.
I am in the process of trademarking two items for my company and she was very patient during the process. She helped me out with everything.
I would highly recommend Legal Zoom and she definitely needs a promotion!
Thank you again!
13 August 2026
Reply from LegalZoom
Hi Omid,
We're so glad to hear that our customer service representative, Alifer, was professional, kind, and informative during your trademarking process. It's wonderful to know that their patience and assistance made a positive impact. We appreciate your high recommendation!
Best,
Kranti
Great website
13 August 2026
Reply from LegalZoom
Hi Tyrone,
Thank you for taking the time to write a positive review about your business formation and LegalZoom experience!
Best,
Kranti
Our rep was very friendly and…
Our rep was very friendly and enthusiastic about helping us. She solved our needs and got the documents we requested immediately. That kind of customer service makes working with LegalZoom even more worth it.
13 August 2026
Reply from LegalZoom
Hi Dimple,
We're so happy to hear that our customer support representative was friendly and enthusiastic about helping you. We appreciate you highlighting that your needs were met and documents were provided promptly.
Best,
Kranti
You have evidently solved your printing…
You have evidently solved your printing and shipping problems.
13 August 2026
Reply from LegalZoom
Hi Bill,
We're so happy to hear that our printing and shipping processes are working well for you now. We appreciate your positive feedback!
Best,
Kranti
Professional Service / Great Product
Jose was very thorough in explaining all services Legal Zoom provides and helped me tremendously through the process from start to finish. I would highly recommend this service to friends, family, and colleagues.
13 August 2026
Reply from LegalZoom
Hi Joshua,
We're so glad to hear that our team member was thorough in explaining our services and provided tremendous help in setting up your business formation. We appreciate your recommendation!
Best,
Kranti
Rita Davis was very helpful and…
Rita Davis was very helpful and professional. She gave me insight on some information I didn’t know about and I greatly appreciate it.
13 August 2026
Unprompted review
Reply from LegalZoom
Hi Andres,
We're so glad to hear that our team member, Rita, was very helpful and professional. We appreciate you sharing your positive experience and valuable feedback!
Best,
Kranti
Shraddha Sawant was so helpful and…
Shraddha Sawant was so helpful and patient when I could not locate a document on the portal that I needed for the bank. She was quick to assist me and we had the information in less than 5 minutes. Thank you Shraddha!
13 August 2026
Reply from LegalZoom
Hi Stephanie,
We're so glad to hear that our customer support representative, Shradda, was helpful and patient, assisting you quickly to locate the document you needed. We appreciate your positive feedback!
Best,
Kranti
The person on the phone who helped me…
The person on the phone who helped me was very kind, professional and helpful. Unfortunately I can not remember the name of the person who helped, the rep was a male, and he had an accent.
13 August 2026
Reply from LegalZoom
Hi Beverly,
We are delighted to hear that the assistance you received from our customer support representative, Qaonain, over the phone was kind, professional, and helpful. We appreciate your positive feedback about our team member.
Best,
Kranti
customer service is great
10 August 2026
Reply from LegalZoom
Hi Rita,
We are so glad to hear you had a great experience with our customer support representative, Arfat. Thank you for taking the time to share your positive feedback!
Best,
Kranti
Seimeir was of great assistance to the…
Seimeir was of great assistance to the issues I needed resolved, and he was very professional. I really like how he was immediately on top of resolving the issue that I was having.
13 August 2026
Reply from LegalZoom
Hi Andrew,
We're happy to hear that our customer support representative, Seimeir, was of great assistance and very professional. We appreciate you sharing how quickly the issue was resolved.
Best,
Kranti
Helped with what I was looking for!
He helped me a ton with what I was looking for, and I really appreciated his patience and his looking for the link and path to my document.
12 August 2026
Reply from LegalZoom
Hi Ann,
We appreciate your feedback! We're glad to hear that our team member was patient and helpful in assisting you with finding your document.
Best,
Kranti
My questions was answered in a timely…
My questions was answered in a timely manner and Seimier the Legalzoom CSU did great to ensure my satisfaction.
13 August 2026
Reply from LegalZoom
Hi Adenike,
We're so glad to hear that your questions were answered promptly and that our customer support representative, Seimier, ensured your satisfaction. We appreciate your positive feedback!
Best,
Kranti
Rhutika was Very helpful with changing…
Rhutika was Very helpful with changing my address for me and expo,Al I g where to find my mail inside the account. I give her 5 stars!
13 August 2026
Reply from LegalZoom
Hi Debora,
We're so happy to hear our customer support representative, Rhutika, provided such excellent assistance with your address change and helped you navigate your account. We truly appreciate your kind words!
Best,
Kranti
The problem solving that's been going…
The problem solving that's been going on since 2022
13 August 2026
Reply from LegalZoom
Hi Shannon,
We appreciate you highlighting this. We are always working to improve our processes.
Best,
Kranti
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