I purchased the estate planning packet a few months ago but was very hesitant to move forward because transferring my home into a trust felt overwhelming. Once I opened the portal, the questionnaire w... See more
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Review summary
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Everything was very easy to understand, especially for someone like me who is doing this for the first time. I even got a courtesy call from one of the representatives when I had paused in my process... See more
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Brianna Mares did a great job of leading through working with Dun and Bradstreet (and keeping me away from some pit falls!) She was very knowledgeable, and I look forward to continuing progress.
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Your customer service rep was very helpful and helped me get the report I needed. I couldn't find it on my account webpage. It's the way the interface looks. when you go to documents, the library is a... See more
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Company details
- Legal Services
- Business Administration Service
- Business to Business Service
- Estate Planning Attorney
- Intellectual Property Registry
About LegalZoom
Written by the company
About us
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
- 25+ years leading the industry
- 9M+ legal solutions delivered
- #1 choice for small businesses
LegalZoom offers:
- Business formation services for LLCs, corporations, nonprofits, and DBAs
- Ongoing business compliance and support with registered agent services, annual report filing, business licenses, and operating agreements
- Comprehensive estate plan services including wills and trusts
- Personalized legal support through attorneys and guided online tools
Written by the company
- Life is more legal than you think.
- We are the leading online legal services company, transforming how millions of individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
LZ 100% Accurate Filing Guarantee
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
We're committed to the highest quality and accuracy. If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you. This guarantee applies to all LegalZoom products that are filed with a government agency except for legal services provided through our subsidiary law firm, LZ Legal Services.
Contact info
954 Villa St, 94041, Mountain View, United States
- 3239628600
- customersupport@legalzoom.com,
- legalzoom.com
Your trusted partner for legal solutions
4.6
Excellent
32K reviews
Asks customers to review
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from LegalZoom
Hi Michael,
Thank you for taking the time to write a positive review about our customer service and your LegalZoom experience!
Best,
Kranti
Brianna Mares has done a great job with…
Brianna Mares has done a great job with follow up emails and calls. I look forward to my first-tier reporting and moving to tier II vendors to continue to strengthen my business credit.
12 August 2026
Unprompted review
Reply from LegalZoom
Hi Mike,
We're glad to hear our team member has done a great job with follow-up emails and calls. We appreciate your positive feedback and look forward to helping you strengthen your business credit.
Best,
Kranti
Dymond Strong Was absolutly amazing and…
Dymond Strong Was absolutly amazing and professional. Very thorough with walking me through everything .I am greatful.
12 August 2026
Unprompted review
Reply from LegalZoom
Hi James,
We're so glad to hear our team member was absolutely amazing and professional. We appreciate you sharing that they were thorough in walking you through everything.
Best,
Kranti
Reply from LegalZoom
Hi Linda,
We appreciate you sharing that our customer support representative, Raj, was kind, knowledgeable, and efficient. We are so glad we could provide a great experience for you!
Best,
Kranti
Very understanding of the issue.
12 August 2026
Reply from LegalZoom
Hi Anna,
We appreciate your feedback. We are so glad to hear that our customer support representative, Jasmine, was understanding of your situation.
Best,
Kranti
Excellent Service
Living Trust Representative answered all of my questions regarding revisions to an existing Living Trust document. Explained all costs and walked me through the save and print process.
12 August 2026
Reply from LegalZoom
Hi,
We're glad to hear that our customer support representative, Roentgen, answered all your questions regarding revisions to your Living Trust document. We appreciate you highlighting that the costs were explained and that you were guided through the save and print process.
Best,
Kranti
Andres Belmontes was SO incredibly…
Andres Belmontes was SO incredibly helpful! He walked me through so many important business filing components. Truly saved the day!
11 August 2026
Unprompted review
Reply from LegalZoom
Hi Dave,
We're so glad our team member was incredibly helpful and walked you through important business filing components. We appreciate you sharing your positive review about your LegalZoom experience!
Best,
Kranti
Great service by online representative.
12 August 2026
Reply from LegalZoom
Hi William,
We appreciate your feedback. We are so glad to hear that our online representative provided you with great service. We're happy to hear about your positive experience!
Best,
Kranti
Hard to understand what they were…
Hard to understand what they were saying because the three people I talked to didn’t speak English very well. Got transferred 3 times and was on the phone for 37 minutes before my issue was resolved.
12 August 2026
Reply from LegalZoom
Hi Brandon,
Thank you for your review and feedback. I am sharing your feedback with the team so we can improve our products and services. We definitely want you to feel good about your purchase.
Regards,
Aishwarya
Two Thumbs Up!
Great customer service and very knowledgeable about what I needed to do! Exceptional and very helpful and I wish I could get her every time. Perfect!
12 August 2026
Reply from LegalZoom
Hi La,
We appreciate your feedback! We're so glad to hear that our customer support representative, Komal, was exceptional and very helpful, and that precise in her response.
Best,
Kranti
The lady on the phone was very…
The lady on the phone was very friendly, patient and professional. She stayed on the phone the entire time while walking me through the process. I thought getting a copyright would be complicated after looking at the Gov. Site that I couldn't figure then I found Legal Zoom. Thank you and your team!
12 August 2026
Reply from LegalZoom
Hi Wesley,
We are so happy to hear that our customer service representative, Sittie, was helpful and professional. We understand that legal processes can seem complicated, and we're glad we could simplify them for you. Thank you for your kind words!
Best,
Kranti
Reply from LegalZoom
Hi Dennis,
We appreciate you sharing your experience. We understand that complex processes can be challenging, and we are always looking for ways to improve clarity for everyone.
Best,
Kranti
Reply from LegalZoom
Hi Joseph,
Thank you for taking the time to write a positive review about our customer support team and your LegalZoom experience!
Best,
Kranti
Most of this I can do for free by myself
12 August 2026
Reply from LegalZoom
Hi Thomas,
Thank you for your review and feedback. I am sharing your feedback with the team so we can improve our products and services. We definitely want you to feel good about your purchase.
Best,
Aishwarya
Fast accurate service is what I…
Fast accurate service is what I experience with LegalZoom.
12 August 2026
Reply from LegalZoom
Hi Catherine,
We're so happy to hear that you experienced fast and accurate service with us. We appreciate your positive feedback!
Best,
Kranti
Breana mares is very knowledgeable and…
Breana mares is very knowledgeable and helpful with the processes
11 August 2026
Unprompted review
Reply from LegalZoom
Hi Shawn,
We are so glad our team member was knowledgeable and helpful with the processes. We appreciate your positive feedback!
Best,
Kranti
Janessa was excellent in helping me…
Janessa was excellent in helping me understand what I need to start a business. She’s very informative and very patient. Thank you!
12 August 2026
Reply from LegalZoom
Hi Marie,
We appreciate you sharing your feedback. We are so glad to hear that our customer service representative, Janessa, was very helpful and patient throughout the process needed to start a business.
Best,
Kranti
Brianna Mares was very clear with her…
Brianna Mares was very clear with her instructions for me and was very pleasant to speak with.
11 August 2026
Unprompted review
Reply from LegalZoom
Hi Scott,
We're so glad our customer support member was clear with instructions and pleasant to speak with. We appreciate your positive feedback!
Best,
Kranti
Ashton had the most patience in dealing…
Ashton had the most patience in dealing with my needs although I had an attitude the entire time. Thanks Legal Zoom for hiring people with a high level of patience
11 August 2026
Reply from LegalZoom
Hi Quincy,
We're so glad to hear that our customer support representative, Ashwin, was patient and helpful in assisting you with your needs. We appreciate you recognizing their high level of patience!
Best,
Kranti
Had an amazing experience,Brianna Mares…
Had an amazing experience,Brianna Mares was extremely informative and very helpful
11 August 2026
Unprompted review
Reply from LegalZoom
Hi Jake,
We are so glad to hear our customer support representative, Brianna, was extremely informative and very helpful. We appreciate your positive feedback!
Best,
Kranti
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