SCAM COMPANY This is NOT a Canadian Company. They are from Pakistan. My package came from Pakistan, from someone named Muhammad. The leather jacket itself STINKS so bad I can't wear it. It makes... See more
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I bought a leather waistcoat around 6 months ago from Solihull shop I live near leics somehow it got little split on the collar so I drove over and showed them left it there to get stitch repair ! 4/... See more
Have sent for 2 leather weekend bags from other companies. Both sent back the next day (really aweful quality). Just received the extra large weekend back from Leather Company.... absolutely fantastic... See more
Buyer beware! The after sales service from this company is appalling. Within months of buying a leather backpack for £709, the primary buckle broke rendering the bag useless. The so-called customer se... See more
Company details
Written by the company
The Leather Company are the UK's best and premium suppliers of leather and sheepskin jackets, coats and bags for men and women. View our range. Also a large selection of luggage
Contact info
280 Windsor Street, B7 4DW, Birmingham, United Kingdom
- 0121 622 5000
- retail@leathercompany.co.uk
- leathercompany.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 2 weeks
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Heaven under my feet !!!
The product a sheepskin rug is fabulous and far exceeded my expectations I am delighted
Awesome leather jacket
Awesome leather jacket. Would highly recommend!
The delivery speed was supersonic
The delivery speed was supersonic! I really like my jacket - the blue/grey colour is super and it keeps me very warm. Highly recommend.
if I could i would give 6⭐️ I have…
if I could i would give 6⭐️ I have bought four jackets from Leather company the past few years and they have all be gorgeous, this last one was out of stock so they rang to say could they replace the item with similar, they did and it’s beautiful! very soft leather and excellent quality, it was a bit more expensive but they gave it for the same price too! I have found Leafher company to have very competitive pricing and wouldn’t buy anywhere else as delivery is very quick too!
An amazing Company to deal with
This is an absolutely fantastic Company. Unfortunately the incorrect item was sent out to me by mistake. However I got on to the Customer Services and spoke with a Mr Shy who sorted out the problem in a matter of minutes and when I had spoken to him as soon as he
had put the phone down had already sent out the correct item and it arrived this morning. What a fantastic Customer Services is that?? Other Company’s could
definitely learn a thing or two from Mr. Shy and The Leather Company. I will definitely be going back to them when I need a new bag, purse etc.
I would highly recommend this Company.
Kindest regards
Yvonne Curtis.
I suppose you get what you pay for
I suppose you get what you pay for. The delivery was disappointing but that was the fault of UPS who seemed confused by the delivery address (a town centre office building) when i contacted the Leather Company customer services they dealt with it immediately and the delivery arrived two days later.
The Ashwood bag is nice - a good size & design - borrowed heavily from Mulberry - but I am not too impressed with the quality of the leather or the metal fastener which is already scratched after half a dozen uses. I will see how it ages! I suppose not bad for the price - £55 but I do wonder if I could have got better elsewhere for the same money. I don't think I will be in a hurry to buy anything else from the Leather Company.
Amazing
Unbelievable! Was not expecting much for £109 but decided to try it out before investing in something more expensive as I have never worn a leather jacket and wasn’t sure about style and fit. I’m amazed at the quality of what I received, it looks fantastic and I can’t believe I have not come across this company before. I will definitely be making future purchases. Excellent service.
Speed and efficiency
I found a leather jacket that I liked.I sent off my order and in less than 24 hours it was already out for delivery. Unfortunately the size was too small so I had to return it. I asked for a larger size and thought that it would take about 2 weeks to process. I paid for express return to speed things up and was delighted that once again an exchange was sent out within 24 hours of receipt. This company has a really fast turnaround and I can highly recommend them. The jacket is beautifully made and good quality.
I was looking for a leather waist coat…
I was looking for a leather waist coat ,looked at several websites.
Came back to this website.
I was unsure of the size required as manufacturers sizes can be different .
I have never owned a waist coat so this was a first for me.
I emailed the company for advise, they came back advising a phone call to them.
I got very helpful advise regarding measurements.
Through the conversation i was advised on the size best for me.
I promptly ordered the waist coat with a spray to look after the leather.
i ordered it on 11thJuly arrived 13th July Thursday.
I am absolutely delighted with my purchase.
I highly recommend this company as i received excellent service by email and phone.
I bought my wife a leather jacket…
I bought my wife a leather jacket online it arrived promptly on the day leather company stated my wife was over the moon with the style the colour the quality and the fit it is the 8 th jacket i have purchased from the company in 9 years 5 ladies 3 gents and every one has been fantastic i cant thank this company or praise them enough for what they do may be the best company i have ever dealt with once again thank you
Rubbish aftersales don't use them
Rubbish aftersales don't use them. We've had problems with the zip on a bag and they replaced the first fault but now it's gone again they aren't interested. They don't even reply to my emails
Gorgeous Bag 😊
Ordered a New bag with some of my Birthday Monies. I am so happy with the bag, it is gorgeous. I ordered on Sunday, delivery was Free and it arrived on Tuesday. Very impressed with the packaging and how it was wrapped to protect it . Thank you to all at Leather Company and UPS the delivery company😊
I received my pink leather over the…
I received my pink leather over the shoulder handbag today. It is absolutely beautiful and quality and I love it! Well worth the money. I highly recommend this company
Faulty Goods. No After Sales Service.
The bag ordered came with a tag on a zip missing making one of the main compartments unusable. When I contacted the company 6 months ago they said they couldn't provide a replacement tag as they just buy them in from abroad. They offered a small refund when I rang and was asked to email them. My plan was to take it to a tanner to see if I could get something made. After monthly requests they have just ignored me so I am left with bag that doesn't work properly.
Communication & Customer Service
Wonderful communication and excellent customer service re my order of the Mens 35mm Burgundy Ibex Stitched Edge Heavy Full Grain Leather Belt.
Brilliant
Brilliant. Lovely leather and great service. Definitely worth a return visit.
Lovely bag and great service
Lovely bag, colour, feel, design as I expected. Very helpful service with 2 small queries.
V prompt and smooth delivery.
Could not be happier.
Quality product
Quality product, excellent customer service & speedy delivery.
Beautiful jacket and helpful company
I ordered a beautiful leather jacket online. It arrived swiftly and I was so excited! It was beautiful quality but too fitted / small for me. I called customer services who was very helpful. Long story short, I combined a shopping trip to Birmingham with my daughter and exchanged it with ease. What a beautiful jacket from a very helpful company - thank you!
Outstanding
I ordered two leather jackets, one for my wife and one for me. They arrived very quickly. Mine was good quality and fitted, my wife's good quality but too small. I phone and emailed and had a call back the next morning, options discussed. A day or two later , because we had to go to Coventry, decided to carry on to Solihull to the shop, to take the jacket back and get one that fitted. A very friendly helpful man served us the exchange was made, and we were so impressed we bought my wife another jacket
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