SCAM COMPANY This is NOT a Canadian Company. They are from Pakistan. My package came from Pakistan, from someone named Muhammad. The leather jacket itself STINKS so bad I can't wear it. It makes... See more
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I bought a leather waistcoat around 6 months ago from Solihull shop I live near leics somehow it got little split on the collar so I drove over and showed them left it there to get stitch repair ! 4/... See more
Have sent for 2 leather weekend bags from other companies. Both sent back the next day (really aweful quality). Just received the extra large weekend back from Leather Company.... absolutely fantastic... See more
Buyer beware! The after sales service from this company is appalling. Within months of buying a leather backpack for £709, the primary buckle broke rendering the bag useless. The so-called customer se... See more
Company details
Written by the company
The Leather Company are the UK's best and premium suppliers of leather and sheepskin jackets, coats and bags for men and women. View our range. Also a large selection of luggage
Contact info
280 Windsor Street, B7 4DW, Birmingham, United Kingdom
- 0121 622 5000
- retail@leathercompany.co.uk
- leathercompany.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 2 weeks
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Well pl asked
Received two leather jackets since Christmas both arrived promptly and I was over the moon with both. Can’t thank Leather Company enough for the help they gave me in sizing they fit perfectly.
large leather hippo footstool
Found a lovely large leather hippo footstool online with the leather company. After the purchase I received a phone call and an email about the VAT, because I live in the Netherlands, so this tax had to be paid at the driver. The hippo became a bit more expensive because of the VAT but still a nice price for this lovely footstool.
Purchase on Friday, delivery on Tuesday (in the Netherlands!). Love this company, highly recommended.
Prompt delivery of a superb Ashwood…
Prompt delivery of a superb Ashwood leather blazer, perfect fit as advised, great quality and great service.
I can't recommend Leather Company enough. Brilliant.
This is not a reputable company
This is not a reputable company. I purchased an item that I never received. Do not do busines with them.
Amazing, Great Customer Service
I would highly recommend this company, absolutely amazing customer service, fast delivery and excellent quality products. I was initially unsure what size to order, I called and dealt with Mr Shy, he was so helpful, he gave me some really good advice and made my whole experience so much easier. I ordered late yesterday and it was here this morning, so fast. The jacket itself is amazing, great quality and a perfect fit. Highly recommend this company.
Quick delivery
Leather Company delivered my item very quickly before Christmas, the parcel was well wrapped up to protect the bag, which is of good quality, very nice, as per the photos online. I had not used this company before, so I went with the other reviews which were good.
This is not a reputable company
This is not a reputable company. The minute you have a query or an issue you're treated with impatience and the person I spoke to was rude and offensive. I'd paid £5.39 return postage to exchange 2 pairs of leather gloves I wasn't keen on but when I told him one of the replacements wasn't the colour I'd asked for he snappily told me he'd send a free returns label and I should look elsewhere. After returning the one pair using the free postage label he sent they deducted £6 from my refund with no explanation and ignored my email asking why.
Highly recommended company
Highly recommended company. Great service. Excellent quality leather jackets. Thank you for being so quick with the goods.
Gorgeous leather motor cross style…
Gorgeous leather motor cross style jacket for my daughter. Fitted really well. Just order one size bigger than you normally buy on clothing (which was indicated on sizing guide). I originally ordered a jacket that was brown instead of black (my mistake). Returns process was really easy with the refund in my account very quickly. Would recommend this company.
Arrived mouldy and no response
Bought a leather bag as a christmas gift, arrived in a few days. Beautifully made, however, it was mouldy. I emailed to request and exchange and supplied photos. I received and automatic response but that was it. I phoned and explained the problem, the operator requested my phone number and first name and said he would call back, i offered the order number but he did not want it. Needless to say, noone returned my call. I have sent a further email but im not holding out much hope that this will be rectified within the week, or at all.
Perfect...
I ordered a wallet at lunchtime from work. The wallet was delivered by UPS to work by lunchtime the next day on standard delivery (1-3 days). The goods were well packaged and presented. The wallet itself is exactly as described and so perfect for me. The quality is excellent. The wallet is put together very well and very neatly stitched. ie. no shonky cuts, alignment or stitch lines. Just as important the wallet was £16.99 so not expensive at all.
Very pleased with the goods and whole process.
I would recommend and order again from the Leather Company.
Leather Gilet
The customer service I received from this company was excellent. Nothing was too much trouble. I ordered a Gilet as a present which arrived very quickly. When it was to small I returned it and was offered a garment to try on to check the size this came the next day, after trying it on it was a perfect fit I sent it back and they custom made a gilet for me. I fitted perfectly! I would highly recommend this company. Excellent customer service and very friendly and helpful staff.
Red leather jacket
Well I can honestly say my leather jacket is lovely, I am so chuffed. The colour the leather is soft and it’s very very well made. I luv it. Delivery very quick no problems. Price was great, it’s well worth it. It will last for years. 👍🤗
Emailed a legitimate query about buying…
Emailed a legitimate query about buying a product as a present and being able to return if not liked. Despite an automated response saying someone will be in touch, this is over 2 weeks ago and no-one has contacted me.
No problem to me...just take my business elsewhere !
Poor Service !
Ashwood Murphy Body Bag from The Leather Company…
I ordered an Ashwood Murphy Body Bag on Wednesday and received it today, Thursday. Great service!
The bag is great quality. I'll definitely be ordering more from The Leather Company.
Love the product and the free gift
Love the product and the free gift. There was a slight problem with the free gift selection I’d added a discount code but I called Shy at the number on the website and he rectified it straight away! Product arrived the day after I ordered. All in all a big hit! X
Leather jackets
Friendly customer service helpful good quality jackets would recommend this place
ASHWOOD LUXURY SHEARLING JACKET
My new winter jacket is elegant and warm. I am very satisfied with the quality, also the delivery was quick. The customer service guy was very nice and helpful. As soon as I free up space in the wardrobe, I will order another beautiful jacket, or maybe a coat...🤔😄 I recommend it!
Agnieszka
Perfect!
First of all, the shearling vest I purchased is absolutely gorgeous!! Quality is impeccable. Second, the customer service is one of the best I've come across. Well done! I highly recommend this merchant. I am already shopping for my next item at Leather Company!
Purchased yesterday over phone at 5pm…
Purchased yesterday over phone at 5pm and received goods next morning!!
Nothing was too much trouble as i needed an invoice for one item to go through my company and the other items personal. Really great guy on the phone, knowledgeable, polite and with good humour too which is so missing in many companies now..
Delighted with the products and great prices also.
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