The product wasnt delivered as per the schedule despite paying for next day delivery. Showed up after 5 days.
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See what reviewers are saying
Good service, and quality goods,delivery prompt but slight damage to insulation units, think somthilng heavy had been on top of them, but impossible to tell they were damaged till package was open. Wo... See more
Company replied
I ordered 2 vents which were a small package, but postage was nearly twice the price of the item.I rang up to ask why this was the case. I was told that they had to go via courier, because they were f... See more
Company replied
Excellent customer service from start to finish. Knowledgeable regarding their products. Helpful when i had to add on an additional item last minute. And then an immediate response when i was tryi... See more
Company details
Written by the company
Your local independent distributor and stockist to the Heating, Ventilation & Air Conditioning (HVAC) Industry
Contact info
4 Albertine Close, Sweet Briar Ind Est., NR3 2FA, Norwich, United Kingdom
- 01603 733637
- sales@lbnorwich.co.uk
- lbfans.co.uk
3.6
Average
64 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product wasnt delivered as per the…
The product wasnt delivered as per the schedule despite paying for next day delivery. Showed up after 5 days.
22 January 2026
wimpol st utility room and wc
The fan required was clearly identified and placing the order was straightforward and received promptly
22 January 2026
Excellent Service!
The team were helpful and very welcoming right from the moment I walked in.
A lot of time and trouble was taken to find me the particular part I needed so many thanks
L and B Ventilation, Norwich.
11 December 2025
Unprompted review
an onbscene 30% restocking charge…
an obscene 30% restocking charge in case you have to return or swap. Unheard of
7 October 2025
Unprompted review
Very bad quality fans
Very bad quality fans. Within one week its burned and sent for replacement but I don't think they will return. Its one month now. Please don't buy and waste your money. There are so many good companies like flaktwoods. Thanks
7 March 2025
Unprompted review
Always a great service from L&B
Always a great service from L&B, fast delivery times, Always have in stock. The prices is reasonable.
18 March 2025
Nothing wrong at all,very good…
Nothing wrong at all,very good delivery,very punctual,pleasant service
25 February 2025
Unprompted review
Highly Recommend
Excellent customer service from start to finish.
Knowledgeable regarding their products.
Helpful when i had to add on an additional item last minute. And then an immediate response when i was trying to track down my order on site.
Special thanks to Elliott
Great all round experience.
22 August 2024
Unprompted review
Great services and very helpful staff
Great services and very helpful staff. Answered every question over the phone with prompt responses to questions.
2 May 2024
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Ben. If you need anything else just let us know.
Elliott
L&B Fans
Great service and price.
Great service to ensure timely delivery, good price on products. Very friendly staff that made sure I got what I needed.
2 April 2024
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Andrew. If you need anything else just let us know.
Elliott
L&B Fans
Prompt service
14 March 2024
Unprompted review
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Adrian. If you need anything else just let us know.
Elliott
L&B Fans
Prompt service
4 January 2024
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Michael. If you need anything else just let us know.
Elliott
L&B Fans
EXCELLENT SERVICE AND ON TIME WITH…
EXCELLENT SERVICE AND ON TIME WITH SUPERB CORRESPONDANCE.
19 December 2023
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Dean. If you need anything else just let us know.
Elliott
L&B Fans
Sent out exactly what I asked for and…
Sent out exactly what I asked for and promptly.
8 November 2023
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Craig. If you need anything else just let us know.
Elliott
L&B Fans
A smooth purchase process
The purchase has been smooth : website is clear, received the items as ordered and within the timeframe, product is as ordered and VAT invoice has been emailed in due time.
20 August 2023
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Bernard. If you need anything else just let us know.
Elliott
L&B Fans
very good and prompt service and…
very good and prompt service and delivery
P.S. drain point not of standard size !
25 July 2023
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review. If you need anything else just let us know.
Elliott
L&B Fans
Excellent price and turnaround time
Excellent price and turnaround time. Replaced something damaged in transit without any issues.
Very good company.
28 June 2023
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Robert. If you need anything else just let us know.
Elliott
L&B Fans
Fast delivery.
19 June 2023
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review. If you need anything else just let us know.
Elliott
L&B Fans
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review. If you need anything else just let us know.
Elliott
L&B Fans
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