The product wasnt delivered as per the schedule despite paying for next day delivery. Showed up after 5 days.
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See what reviewers are saying
Good service, and quality goods,delivery prompt but slight damage to insulation units, think somthilng heavy had been on top of them, but impossible to tell they were damaged till package was open. Wo... See more
Company replied
I ordered 2 vents which were a small package, but postage was nearly twice the price of the item.I rang up to ask why this was the case. I was told that they had to go via courier, because they were f... See more
Company replied
Excellent customer service from start to finish. Knowledgeable regarding their products. Helpful when i had to add on an additional item last minute. And then an immediate response when i was tryi... See more
Company details
Written by the company
Your local independent distributor and stockist to the Heating, Ventilation & Air Conditioning (HVAC) Industry
Contact info
4 Albertine Close, Sweet Briar Ind Est., NR3 2FA, Norwich, United Kingdom
- 01603 733637
- sales@lbnorwich.co.uk
- lbfans.co.uk
3.6
Average
64 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Michelle.
If you need anything in the future just let us know.
Elliott
L&B Fans
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Rod. If you need anything else just let us know
Elliott
L&B Fans
Good communication
Friendly, very rapid and clear response to emails. Unfortunately the courier lost my initial order so I can't rate the overall experience as 5 star, but it was resolved efficiently (using a different courier) and I was kept up to date. I would definitely recommend this company.
13 July 2022
Reply from L&B Ventilation Supplies Limited
Thank you for your review John. Glad the parcel arrive the second time round.
If you need anything else just let us know
Elliott
L&B Fans
Great supplier!
6 May 2022
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Chris.
If you need anything in the future just let us know
Elliott
L&B Fans
the service was great
the service was great, my request was urgent and the person who helped me understood that and was able to support my requirements
6 April 2022
Reply from L&B Ventilation Supplies Limited
Thank you for the positive feed back Keeshan. If you need anything else just let us know.
Elliott
L&B Fans
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Richard.
if you need anything else just let us know
Elliott
L&B Fans
Good service
31 March 2022
Reply from L&B Ventilation Supplies Limited
Thank you for the positive feedback.
If you need anything else just let us know.
Elliott
L&B Fans
Great service !!
Ordered Friday, delivered Saturday morning, properly packaged and in mint condition. Really good service.
15 February 2022
Reply from L&B Ventilation Supplies Limited
Thank you for the positive feedback Keith.
If you need anything else just let us know.
Elliott
L&B Fans
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Mike. Look forward to working with you in the future.
Elliott
L&B Fans
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Ana.
if you need anything else just let us know.
Elliott
L&B Fans
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Caroline.
If you need anything else just let us know.
Elliott
L&B Fans
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Stephen, if you need anything else just let us know.
Elliott
L&B Fans
Great price delivery and communication
Great price delivery and communication. Highly recommended
27 January 2022
Reply from L&B Ventilation Supplies Limited
Thank you Dave for taking the time to leave us a review, if you need anything else just let us know.
Elliott
L&B Fans
Very helpful and good service
13 January 2022
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Gavin.
If you need anything else just let us know.
Elliott
L&B Fans
Great hassle free service
13 January 2022
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Padraig. if you need anything else just let us know.
Elliott
L&B Fans
easy order and arrived on time
13 January 2022
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Ken, if you need anything in the future just let us know.
Elliott
L&B Fans
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review William. if you need anything else just let us know.
Elliott
L&B Fans
Very good and fast
22 December 2021
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Murat. If you need anything else just let us know.
Elliott
L&B Fans
Easy website and fast delivery.
7 December 2021
Reply from L&B Ventilation Supplies Limited
Thank you for your feedback Eliezer, if you need anything else just let us know.
Elliott
L&B Fans
great service
7 December 2021
Reply from L&B Ventilation Supplies Limited
Thank you for taking the time to leave us a review Steve, if you need anything else in the future just let us know.
Elliott
L&B Fans
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