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Lantern Finance Reviews 120

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease and speed of the entire process, from account creation to loan approval and fund disbursement. Many people appreciate the exceptional customer service, noting the staff's responsiveness, helpfulness, and personalized approach, which makes interactions pleasant and productive. The service is often described as trustworthy and efficient, with consumers particularly impressed by the quick response times and the smooth user experience. However, some people mentioned that while the company is responsive, they wished for 24/7 availability, indicating a desire for even broader accessibility.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, describing the overall process as... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the team's helpfulness,... See more

Service

People report positive experiences with service, highlighting its personalized and human-centered approach,... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, attentiveness, and expertise. Reviewers... See more

Response time

Customers had positive experiences with response times, frequently describing the service as fast, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was trying to setup a business account with many of the other popular exchanges / fintechs, but, ran into either an ungodly list of requirements and questions, or, they simply never got back with me... See more

Company replied

Rated 5 out of 5 stars

Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move fo... See more

Company replied

Rated 5 out of 5 stars

Trustworthy and responsive! I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour. I did experience a few small glitches wi... See more

Company replied

Rated 5 out of 5 stars

Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that yo... See more

Company replied


Company details

  1. Cryptocurrency Service
  2. Financial Institution

Written by the company

Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy XRP Loan AAA service

Great customer service and quick funding of crypto loans including XRP. Simple process. Great communication.

17 November 2025
Lantern Finance logo

Reply from Lantern Finance

Thanks Andrew, great to hear that you had a great experience with us!

Rated 5 out of 5 stars

Fast and easy!!

So incredibly user friendly and intuitive. Also, great customer service!

10 November 2025
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Reply from Lantern Finance

Very much appreciated Jay!

Rated 5 out of 5 stars

So far a great experience

So far a great experience. Quick loans after collateral. Love the three day lull before liquidation to top off funds. Look forward to doing more business with Lantern Finance!

7 November 2025
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Reply from Lantern Finance

Thanks Paul and looking forward on our end as well!

Rated 5 out of 5 stars

Simple process with lantern finance

Simple process with lantern finance, their platform is easy to use and lets you know all of your loan details with ease.

27 October 2025
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Reply from Lantern Finance

Thanks Mickey, great to hear that your experience so far has been great!

Rated 5 out of 5 stars

Great staff and easy to work with

Great staff and easy to work with.
They will communicate with you and help you navigate the processes.
I have done multiple loans and payoffs and smooth process every time.
Thank you Lantern Finance team.

31 October 2025
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Reply from Lantern Finance

Thanks for being a valued client of ours David!

Rated 5 out of 5 stars

Lantern Finance...Secure and Transparent

Borrowing against my crypto holdings with Lantern Finance was a seamless and secure experience. The platform’s intuitive interface made it incredibly easy to navigate the lending process, and I was impressed by how quickly I could access funds without compromising the safety of my assets.
What truly sets Lantern apart is their unwavering commitment to regulatory compliance. From transparent disclosures to robust KYC protocols, every step reflected their dedication to operating within legal frameworks and protecting both borrower and platform integrity. It’s reassuring to work with a team that prioritizes trust, accountability, and long-term sustainability in the crypto lending space.
I highly recommend Lantern Finance to anyone seeking a reliable and regulation-conscious way to leverage their digital assets.

30 October 2025
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Reply from Lantern Finance

Thanks for the generous review Ronnie! Grateful to have you as a client.

Rated 5 out of 5 stars

SUPERIOR SERVICE!

I was skeptical at first. But this is really legit and helpful. Thank you for your easy process!

23 October 2025
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Reply from Lantern Finance

Thanks John!!

Rated 5 out of 5 stars

Highly recommended 👌

They returned my call right away, answered all my questions, and guided me through the whole online process in a polite, friend and courteous manner. I would highly recommend them. As far as critiques, hopefully in the near future they will be able to offer even better loans, with even better rates, and perhaps earn yield

27 October 2025
Rated 5 out of 5 stars

I wanted to give you a 5-star review

I wanted to give you a 5-star review. During the October 11 crypto crash, I was fortunate to stay safe because I’ve always believed that using collateral and leverage in crypto carries huge risk — prices can drop to just cents in seconds. I don’t like platforms that trigger instant liquidation, because when the market crashes sharply, it often rebounds quickly afterward.

Here’s what makes Lantern Finance different, Margin call notification and 72 hours to respond.

This flash crash proved why that matters. Even though some platforms offer better rates and higher LTVs, Lantern’s human-centered service shows true understanding of the market’s volatility and gives us valuable time and support.

17 October 2025
Lantern Finance logo

Reply from Lantern Finance

Hey Xinya, really appreciate the review and the kind words. Black swan events like what happened on Oct. 11 are exactly the types of situations we want to protect our clients from. Glad we could help and grateful to have you as a valued client!

Rated 5 out of 5 stars

Lantern has proven to be an exceptional…

Lantern has proven to be an exceptional service when it comes to protecting the customer's collateral. Their policy of providing a 72-hour notification before liquidation is a game-changer, especially during volatile market conditions. This feature came in incredibly handy during the recent flash crash, giving me ample time to react and adjust my positions without the immediate threat of liquidation. The peace of mind this offers is invaluable, and I highly recommend Lantern to anyone looking for a reliable and customer-friendly trading platform.

16 October 2025
Lantern Finance logo

Reply from Lantern Finance

Thanks Joyce! The very last thing we ever want to do is liquidate our clients' hard earned crypto. We know what crypto means to our clients. Great to hear that we're able to offer some peace of mind in this (relatively) turbulent industry!

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