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Lantern Finance Reviews 108

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly interface and the overall ease of the service, highlighting how simple and straightforward the process is. Many people appreciate the exceptional customer service, noting the team's responsiveness, helpfulness, and willingness to guide them through each step. The speed of service is frequently mentioned, with funds often being received quickly, sometimes within hours, and the payment process is also described as efficient. However, some customers found the interface less intuitive than expected and mentioned that getting clear answers took longer than they hoped. A few also noted that while setting up auto-pay for interest is available, managing the principal repayment to avoid collateral loss requires more active monitoring.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease, speed, and user-friendliness. Many... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service, often praising the old-fashioned, personable approach and... See more

Response time

People report positive experiences with response times, highlighting the speed and efficiency of customer... See more

Payment

Clients share positive opinions on payment, highlighting the speed and ease of transactions. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that yo... See more

Company replied

Rated 5 out of 5 stars

Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move fo... See more

Company replied

Rated 5 out of 5 stars

Trustworthy and responsive! I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour. I did experience a few small glitches wi... See more

Company replied


Company details

  1. Cryptocurrency Service
  2. Financial Institution

Written by the company

Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.


Contact info

4.8

Excellent

TrustScore 5 out of 5

108 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

SUPERIOR SERVICE!

I was skeptical at first. But this is really legit and helpful. Thank you for your easy process!

23 October 2025
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Reply from Lantern Finance

Thanks John!!

Rated 5 out of 5 stars

Highly recommended 👌

They returned my call right away, answered all my questions, and guided me through the whole online process in a polite, friend and courteous manner. I would highly recommend them. As far as critiques, hopefully in the near future they will be able to offer even better loans, with even better rates, and perhaps earn yield

27 October 2025
Rated 5 out of 5 stars

I wanted to give you a 5-star review

I wanted to give you a 5-star review. During the October 11 crypto crash, I was fortunate to stay safe because I’ve always believed that using collateral and leverage in crypto carries huge risk — prices can drop to just cents in seconds. I don’t like platforms that trigger instant liquidation, because when the market crashes sharply, it often rebounds quickly afterward.

Here’s what makes Lantern Finance different, Margin call notification and 72 hours to respond.

This flash crash proved why that matters. Even though some platforms offer better rates and higher LTVs, Lantern’s human-centered service shows true understanding of the market’s volatility and gives us valuable time and support.

17 October 2025
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Reply from Lantern Finance

Hey Xinya, really appreciate the review and the kind words. Black swan events like what happened on Oct. 11 are exactly the types of situations we want to protect our clients from. Glad we could help and grateful to have you as a valued client!

Rated 5 out of 5 stars

Lantern has proven to be an exceptional…

Lantern has proven to be an exceptional service when it comes to protecting the customer's collateral. Their policy of providing a 72-hour notification before liquidation is a game-changer, especially during volatile market conditions. This feature came in incredibly handy during the recent flash crash, giving me ample time to react and adjust my positions without the immediate threat of liquidation. The peace of mind this offers is invaluable, and I highly recommend Lantern to anyone looking for a reliable and customer-friendly trading platform.

16 October 2025
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Reply from Lantern Finance

Thanks Joyce! The very last thing we ever want to do is liquidate our clients' hard earned crypto. We know what crypto means to our clients. Great to hear that we're able to offer some peace of mind in this (relatively) turbulent industry!

Rated 5 out of 5 stars

Simple

Simple, clear instructions and interface. Still haven’t finished a loan term but can guess its easy too.

7 October 2025
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Reply from Lantern Finance

Thanks Khristopher! Here to help with anything at any time. Once your loan matures, you can easily refinance for another year or pay it and get your collateral back the same day!

Rated 5 out of 5 stars

Easy Process and Quick Funding

Lantern made the entire process quick and easy. Most importantly, I was able to connect face to face and have all my questions answered. I don't take lightly using my hard-earned collateral for a loan, but their safeguards, market experience, and response time gives me confidence in them. Very happy to access liquidity without selling my collateral.

14 October 2025
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Reply from Lantern Finance

Really appreciate this review Cory! Grateful to have you as our client.

Rated 5 out of 5 stars

Recent Crypto Flash Crash and Lantern…

Recent Crypto Flash Crash and Lantern did not liquidate my account or any account from this event.
Why would anyone take a loan against their crypto anywhere else. Lantern had my business today and tomorrow!! Trusted and i am very thankful!!

14 October 2025
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Reply from Lantern Finance

Thank you Joe! Liquidating our clients is the absolute last thing we ever want to do. Thank you for being a valued client of ours!

Rated 5 out of 5 stars

helpful Helpful HELPFUL!!!

The Lantern people were super helpful and they walked me through things (very patient with me!)

It's helping me alot right now!

Daniel
Muskegon, MI

12 October 2025
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Reply from Lantern Finance

Thanks for the kind note Daniel!

Rated 5 out of 5 stars

Human and domestic customer service is…

Human and domestic customer service is greatly appreciated and easily reached. My 1st transaction with Lantern was clearly explained so I could easily upload my crypto at 1:40PM PST and I received a wire before the end of the day. Outstanding speed and support.

10 October 2025
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Reply from Lantern Finance

Very much appreciate the review Kevin!

Rated 5 out of 5 stars

Outstanding customer service.

Jung was very patient, attentive, and provided outstanding customer service.

10 October 2025
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Reply from Lantern Finance

Thank you! We do our best - great to hear you were happy with your experience!

Rated 5 out of 5 stars

It was hassle free and the support was excellent

It was hassle-free and the support was excellent. I was uncertain about transferring that much of my net worth, but it was easy and well supported.

10 October 2025
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Reply from Lantern Finance

Hey James, very much appreciate the kind words and vote of confidence! Grateful to have you as a valued client.

Rated 5 out of 5 stars

Communication and support was speedy…

Communication and support was speedy and efficient. As a first time user, I will definitely continue with their services!

3 October 2025
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Reply from Lantern Finance

Thank you Wendi! Looking forward to doing business with you again soon!

Rated 5 out of 5 stars

The loan process is quick mine was next…

The loan process is quick mine was next day. And it’s easy to get ahold of someone to talk to and answer all my questions at Lantern Finance. You guys are awesome. Thank you for everything.

25 September 2025
Lantern Finance logo

Reply from Lantern Finance

Really great to hear that you had a great experience with us. Thank you for being a valued client of ours!

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