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Lantern Finance Reviews 

174
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that creating an account, getting loan approval, and receiving funds in their bank accounts happens in a matter of minutes. Consumers consistently highlight the intuitive interface and the dedicated team members who patiently guide clients through every step of the borrowing process. However, some people mentioned facing occasional communication hurdles when trying to settle their accounts outside standard hours or encountering tricky payment options. Despite these few drawbacks, users appreciate the overall transparency and remain eager to continue utilizing the platform for future financial needs.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting that team members are responsive,... See more

User experience

Clients share positive opinions on user experience, highlighting how fast, seamless, and intuitive the... See more

Service

Users describe positive interactions with service, highlighting a smooth, fast, and reliable loan setup and... See more

Staff

Customers consistently note positive experiences with staff, highlighting responsive, knowledgeable, and... See more

Payment

Customers report positive experiences with payment, highlighting fast transaction speeds and simple deposit... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lantern is the place to go for borrowing money using crypto as collateral. They are very professional, dependable, will always get back with you in a timely manner. They store your crypto in instituti... See more

Company replied

Rated 5 out of 5 stars

I was trying to setup a business account with many of the other popular exchanges / fintechs, but, ran into either an ungodly list of requirements and questions, or, they simply never got back with me... See more

Company replied

Rated 5 out of 5 stars

Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move fo... See more

Company replied

Rated 5 out of 5 stars

Trustworthy and responsive! I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour. I did experience a few small glitches wi... See more

Company replied


Company details

  1. Cryptocurrency Service
  2. Financial Institution

Written by the company

Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(174)

151 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Fast, easy and great follow up! They are accessible and have a great desire to make their clients happy.

13 May 2026
Lantern Finance logo

Reply from Lantern Finance

Truly appreciate the review De!

Rated 5 out of 5 stars

LOVE

Wow, someone answers the phone! What a great sompany and a great service!

13 May 2026
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Reply from Lantern Finance

Thanks Robert! We take our phone calls very seriously at Lantern haha

Rated 5 out of 5 stars

For a Financial Services company I…

For a Financial Services company I can’t believe how personalized the service is. The team works with you with flexibility to keep your investments safe. They are a top notch team who care about each customer.

6 May 2026
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Reply from Lantern Finance

Hey Dirk, really appreciate your glowing review. Glad you feel that way - thank you as always for being such a valued client of ours!

Rated 5 out of 5 stars

When I first got my loan over a year…

When I first got my loan over a year ago.
I looked at a lot of other companies like Ave someone something called rabbit in a few others.
And I didn't I was so brand new I didn't realize the value of having a 3-day warning when it goes to below certain levels.
And I so knew that it took Prince and I hours to get my first count up cuz I was so a knowledgeable about the app.
And whenever I call the answer within a few minutes if they're busy they call me back in 20 minutes I've been with coinbase for over 2 years and you can't even reach coinbase.
So I see you in the future that lantern finance will be one of the gold standards for getting a loan against your crypto.
Thank you again Prince and all you guys at customer service you're awesome.
And it's a newbie do your research look at all the other lending protocols a lot of them will just take your crypto if you go below a certain level and lantern will try and work with you.
Can't wait till my ex heart pee goes up into hundreds and I'll take out a two or three hundred thousand dollar loan.
Thanks again Prince and all you guys you're excellent.

28 April 2026
Unprompted review
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Reply from Lantern Finance

Hey Bob, thank you for the kind words! We really do our best, especially with our customer support, so this means a lot to us.

Rated 5 out of 5 stars

Exactly what I was told from a friend

Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that your customer support was awesome, timely, and corrected some others that had glitches. I'm a firm believer in old fashioned customer service, which is sadly rare today. I will word of mouth highly recommend your services.

12 April 2026
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Reply from Lantern Finance

Hey Peter, truly appreciate your kind words and for giving us such a glowing review. Our philosophies align re: customer support! Human touch is very much lacking in crypto, and that's why our investment in our support team will continue to scale as we grow. We really appreciate having you as a valued client. If you have any other feedback, you know how to reach us ;)

Rated 5 out of 5 stars

Customer service and communication was…

Customer service and communication was excellent. Fast and efficient.

30 March 2026
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Reply from Lantern Finance

Hey Jason, thank you for the kind words! We're grateful to hear that you've been happy with your Lantern experience.

Rated 5 out of 5 stars

Outstanding Customer Experience

Outstanding customer service, website design easy to navigate and responsive management even received a follow up call from one of the company founders👍

25 March 2026
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Reply from Lantern Finance

Hey Doug, really appreciate the review! Let us know if you have any feedback on how to further enhance your Lantern experience! You know how to reach us ;)

Rated 5 out of 5 stars

Thank you for getting out of trouble XRP and Lantern

Awesome thanks. It was so easy and fast. Definitely after I finished paying you. If I ever need you again. I will utilize your services. Once again a big thank you for such fair service and experienced.

23 March 2026
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Reply from Lantern Finance

Thanks for the review FidLaf! Great to hear you're happy with your Lantern experience!

Rated 5 out of 5 stars

Hands down the most responsive and…

Hands down the most responsive and personal relationship experience . They are above and beyond at all hours of the day. Crypto never sleeps, and I suspect Lantern doesn't either. Tremendous dedication. Highly recommend!!!

2 March 2026
Lantern Finance logo

Reply from Lantern Finance

Thanks Paul!

Rated 5 out of 5 stars

Quick and easy

Quick and easy, customer service was quick and efficient

2 March 2026
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Reply from Lantern Finance

Very happy you were satisfied with your Lantern experience!

Rated 5 out of 5 stars

The process was extremely easy and…

The process was extremely easy and quick to get a loan, and they were very quick to get back to me with any questions I had.

19 February 2026
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Reply from Lantern Finance

Thanks for the review Dave!

Rated 5 out of 5 stars

Modern Lending Done Right

Fast and innovative. Lantern Finance provided the loan I needed without the friction of traditional banking. Personable service that understands the asset class.

16 February 2026
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Reply from Lantern Finance

Thank you for the review Mike! We do our best here! Great to hear that you've had a great experience so far

Rated 5 out of 5 stars

Trustworthy and responsive!

Trustworthy and responsive!

I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour.

I did experience a few small glitches with the site, but these people actually answer the phone when you call -- even on the weekend -- and we worked them out together. Given how new they are, the rough edges don't surprise me. . . and given how accessible and responsive they are for customer service, I'm sure they'll iron out the very minor problems in short order.

10/10 Would borrow from them again

11 February 2026
Unprompted review
Lantern Finance logo

Reply from Lantern Finance

Hey M, thanks for being a valued client of ours and really appreciate the kind words! We do pride ourselves on our customer support, so that means a lot to us

Rated 5 out of 5 stars

Customer service is fantastic!

Customer service is fantastic! Website is easy to understand and use. You can tell they care about your experience.

6 February 2026
Lantern Finance logo

Reply from Lantern Finance

Thank you! We really do pride ourselves on our customer support, and are continuously making user experience improvements. Don't hesitate to reach out with any feedback or questions!

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