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Lantern Finance Reviews 120

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease and speed of the entire process, from account creation to loan approval and fund disbursement. Many people appreciate the exceptional customer service, noting the staff's responsiveness, helpfulness, and personalized approach, which makes interactions pleasant and productive. The service is often described as trustworthy and efficient, with consumers particularly impressed by the quick response times and the smooth user experience. However, some people mentioned that while the company is responsive, they wished for 24/7 availability, indicating a desire for even broader accessibility.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, describing the overall process as... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the team's helpfulness,... See more

Service

People report positive experiences with service, highlighting its personalized and human-centered approach,... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, attentiveness, and expertise. Reviewers... See more

Response time

Customers had positive experiences with response times, frequently describing the service as fast, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was trying to setup a business account with many of the other popular exchanges / fintechs, but, ran into either an ungodly list of requirements and questions, or, they simply never got back with me... See more

Company replied

Rated 5 out of 5 stars

Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move fo... See more

Company replied

Rated 5 out of 5 stars

Trustworthy and responsive! I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour. I did experience a few small glitches wi... See more

Company replied

Rated 5 out of 5 stars

Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that yo... See more

Company replied


Company details

  1. Cryptocurrency Service
  2. Financial Institution

Written by the company

Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

The customer service is awesome if…

The customer service is awesome if needed. I called them, they called me, great email communication as well. Had funds by the end of the day.

3 January 2026
Lantern Finance logo

Reply from Lantern Finance

Thanks Steven, great to hear we were able to be of assistance! Grateful to have you as a valued client!

Rated 5 out of 5 stars

Great company real people no foreign…

Great company real people no foreign answering service, you get old fashioned customer service.

24 December 2025
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Reply from Lantern Finance

We pride ourselves on our hands on customer support - really great to hear that we've been helpful! Thank you for the review.

Rated 5 out of 5 stars

The company processed the paperwork within 24 hours.

The company processed the paperwork quickly, and the funds required arrived on time. Also, I attempted to call the number, and received a prompt return call who could respond to my initial questions. Thanks for providing this reliable service.

23 December 2025
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Reply from Lantern Finance

Thanks for the review! Very glad that you're having a great experience with us.

Rated 5 out of 5 stars

Great service

A little bit of a learning curve but lantern made it easy for me.

13 December 2025
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Reply from Lantern Finance

Thank you for the review! We're always here to help!

Rated 5 out of 5 stars

Best word to describe Lantern

Best single word to describe Lantern Finance: FAST
Loan approval: FAST
Money in account: FAST
Customer service replies: FAST

8 December 2025
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Reply from Lantern Finance

Thank you for the review! We know our clients are busy so we aim to make our products work fast too!

Rated 5 out of 5 stars

Superb experience

Everything was extremely user friendly. I was able to get approved for my loan and funds in my account all within an hour or two. The prices are very fair and I’m extremely satisfied with my experience. I will be using Lantern Financial again in the future

13 December 2025
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Reply from Lantern Finance

Appreciate it Austin! Grateful to have you as a valued client and looking forward to serving you again in the future!

Rated 5 out of 5 stars

My experience with Lantern Finance has been great so far!

My experience with Lantern Finance has been great so far! It has been a nice smooth process so far! I'm hoping things will continue to go this well throughout the entire length of my loan. As far as my experience so far, I would definitely rate it 5 stars.

12 December 2025
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Reply from Lantern Finance

Thank you for the great review and for being a valued client of ours! As always, don't hesitate to reach out for any questions and/or feedback!

Rated 5 out of 5 stars

Your best in service

Now this is the way defi was meant to be personalized trustworthy and expeditiously submitted all within 12 hours. Bravo to lantern finance thank you.

11 December 2025
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Reply from Lantern Finance

Thanks for the awesome review Ben!

Rated 5 out of 5 stars

Seamless and Simple

Seamless and simple! Finally, a platform that supports XRP-backed loans and that is based and regulated in the U.S. Really great and super easy to use. Also, payment is quick and can be received in US$. Thank you.

12 December 2025
Unprompted review
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Reply from Lantern Finance

Thanks Jonathan, happy to hear you had a great experience with us!

Rated 3 out of 5 stars

Easy process but shady payment options

Easy process but shady payment options. You can set up auto pay for interest only. Besides that it's you to pay the principle back on time so you don't lose your collateral

21 November 2025
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Reply from Lantern Finance

Hey there, appreciate the feedback! However, to be clear, we don't have auto-pay for principal because our loans are interest-only. Basically, you don't need to pay the principal until the maturity date which is 12 months after your loan.

For your interest which is due each month, you can set up autopay since the amount is pre-determined. For principal, there is no pre-determined amount until loan maturity, so there is no amount that you can auto-pay, since you can choose to pay back different amounts (or none) each month. Also, you automatically get reminders that maturity is coming up, several times weeks before it is due. Even then, you are able to refinance to keep the loan for another 12 months, or just pay it off to release your collateral.

Hope that makes sense.

Rated 5 out of 5 stars

My Crypto loan experience 👌

My experience with Lantern Finance has been very positive. The interface is clean, intuitive, and easy to navigate. The onboarding flow is smooth, with registration and verification processed far faster than expected. Funding, loan deposits, and repayment confirmations were handled quickly, outperforming the speed of most traditional banks.

3 December 2025
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Reply from Lantern Finance

Thanks Ross, really great to hear that you had a smooth experience with our platform!

Rated 5 out of 5 stars

Setting up my business account

I was trying to setup a business account with many of the other popular exchanges / fintechs, but, ran into either an ungodly list of requirements and questions, or, they simply never got back with me. Lantern Finance was the easiest process by far AND, they actually communicate with you. Then, once setup, I was able to get a loan without any issues. I was, and am, beyond thrilled.

25 November 2025
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Reply from Lantern Finance

Really appreciate you sharing your Lantern experience and great to hear you've been a happy client!

Rated 5 out of 5 stars

I literally just signed up with Lantern…

I literally just signed up with Lantern Finance a few days ago, and I’m already writing this review because I’m that impressed. The whole process was ridiculously smooth – from creating my account to getting approved, everything happened in minutes, not days. No mountain of paperwork, no endless verification loops, just a clean, simple experience that actually feels modern.
The speed is unreal. I needed funds quickly and they were in my account the same day – way faster than any bank or lender I’ve ever dealt with. So far (and I know it’s early), it’s been 100% hassle-free and transparent. No surprise fees, no fine print gotchas.
If my first few days are anything to go by, Lantern Finance is the real deal. Five stars without hesitation – finally a finance company that respects your time

22 November 2025
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Reply from Lantern Finance

Hey Jason, very much appreciate the glowing review!

Rated 5 out of 5 stars

Website was easy to use and the loan…

Website was easy to use and the loan process even easier! But what made the experience great, was in the ability to talk with a live person! This eased my hesitation to trust another person with custody of my crypto. Definitely, would use again.

17 November 2025
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Reply from Lantern Finance

Appreciate the review Ed! Glad you had a great experience with our customer support - that's something we really pride ourselves on!

Rated 5 out of 5 stars

Lantern Finance has made borrowing…

Lantern Finance has made borrowing against my digital assets a breeze. It was within 24 hours of my application to the time funds were in my account. Thank you Lantern Finance for providing the ability to borrow vs. selling. What a game changer.

10 November 2025
Lantern Finance logo

Reply from Lantern Finance

Appreciate the kind words Kimberly! Grateful to have you as a valued client.

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