I was trying to setup a business account with many of the other popular exchanges / fintechs, but, ran into either an ungodly list of requirements and questions, or, they simply never got back with me... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move fo... See more
Company replied
Trustworthy and responsive! I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour. I did experience a few small glitches wi... See more
Company replied
Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that yo... See more
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Company details
Written by the company
Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.
Contact info
1810 E Sahara Ave STE 75004 , 89104, Las Vegas, United States
- 415-365-0100
- support@lantern.finance
- lantern.finance
4.9
Excellent
120 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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The process was extremely easy and…
The process was extremely easy and quick to get a loan, and they were very quick to get back to me with any questions I had.
19 February 2026
Reply from Lantern Finance
Thanks for the review Dave!
Reply from Lantern Finance
Haha thank you for the review!!
Modern Lending Done Right
Fast and innovative. Lantern Finance provided the loan I needed without the friction of traditional banking. Personable service that understands the asset class.
16 February 2026
Reply from Lantern Finance
Thank you for the review Mike! We do our best here! Great to hear that you've had a great experience so far
Very easy process and quick turnaround
10 February 2026
Reply from Lantern Finance
Thanks for the feedback Heath!
Fast
Fast, helpful, and courteous. Thanks for everything.
Everytime I talk to customer service.
11 February 2026
Unprompted review
Reply from Lantern Finance
Thank you!
Trustworthy and responsive!
Trustworthy and responsive!
I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour.
I did experience a few small glitches with the site, but these people actually answer the phone when you call -- even on the weekend -- and we worked them out together. Given how new they are, the rough edges don't surprise me. . . and given how accessible and responsive they are for customer service, I'm sure they'll iron out the very minor problems in short order.
10/10 Would borrow from them again
11 February 2026
Unprompted review
Reply from Lantern Finance
Hey M, thanks for being a valued client of ours and really appreciate the kind words! We do pride ourselves on our customer support, so that means a lot to us
Customer service is fantastic!
Customer service is fantastic! Website is easy to understand and use. You can tell they care about your experience.
6 February 2026
Reply from Lantern Finance
Thank you! We really do pride ourselves on our customer support, and are continuously making user experience improvements. Don't hesitate to reach out with any feedback or questions!
5 Stars worthy of 10 Stars ...
I feel the desire to share my personal and professional review on what an amazing experience I have had so far with the Lantern Finance opportunity and their staff. All the way around, 5+++ Stars!!! Being new and inexperienced to the digital finance world, Lantern took the time to guide me through each step of the onboarding process as a new client and have remained readily available at all times via phone, email and text ... an absolute rarity in today's world. Thank You, Lantern! I highly recommend and trust Lantern to anyone who understands the value of using Lantern to leverage their opportunities and needs.
Thank you for creating this opportunity for all involved. Please keep up the amazing customer service...it and the peace of mind combined, are appreciated beyond measure!!! Again ... thank you!
Yours in Digital Finance Success ...
Stayce
AmeriFund Investments, LLC
5 February 2026
Unprompted review
Reply from Lantern Finance
Thank you for the very kind words and the vote of confidence - it means a lot to us!
No access to my account
I wrote down my password but now you do not accept it.
I asked for Reset on password to be sent to my email (this one) and no message is sent so I can reset email.
1. Why was my password rejected?
2. Why do you not send me message so I can update to new password?
2 February 2026
Reply from Lantern Finance
Hi Carmen, looks like our support team already reached out to you and resolved the issue! Please don't hesitate to reach out with any other questions.
These guys are for the people
These guys are for the people. I have had an absolute exceptional experience. The level of support I have received from the founder Jung, has been above and beyond. If I could give more that 5 stars I would. Excited to see lantern continue to thrive
31 January 2026
Unprompted review
Reply from Lantern Finance
Thanks Keenan! Happy to hear that you've been enjoying your Lantern experience!
Great customer service
Great customer service! They answered all my questions and helped with the initial transfer from my Uphold account. The funds were deposited to my bank within 48 hours, which was helpful. This loan has allowed me to leverage my crypto and invest in other assets.
Very Happy!
7 January 2026
Reply from Lantern Finance
Thank you Nuri! Glad we were of help!
Great site, great service!
Very user friendly
Very quick process
Very thorough information
27 January 2026
Reply from Lantern Finance
Thanks James! Happy to hear that you had a great experience with us.
The personal service is unbeatable a…
The personal service is unbeatable a person on the other end of any issues or questions. The custody is as good as it gets .
15 January 2026
Reply from Lantern Finance
Thanks Bryan for being a valued client of ours Bryan! We pride ourselves on our robust human support!
Great communication
Great communication. Friendly and informative. I found them and never needed to look anywhere else for servicing my personal requirements.
16 January 2026
Reply from Lantern Finance
Thanks Ricardo! Love to hear that you’re a happy client with us.
Very happy with the speed and ease of…
Very happy with the speed and ease of getting the loan. I still have a few questions though.
14 January 2026
Reply from Lantern Finance
Appreciate the review Russell! Feel free to call/text/email us with any questions and we’re happy to help!
Uncommonly simple.
It was the simplest and most straightforward business experience I have had in a very long time. I will not hesitate to be a future customer again.
9 January 2026
Reply from Lantern Finance
Thanks for the review! Grateful to have you as a valued client.
Amazing experience using Lantern
Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move forward. Great rates.
We will definitely use their service again. Kudos!!
9 January 2026
Reply from Lantern Finance
Thank you for the kind words, and agreed - Jeff is fantastic!
This was my first time doing a loan…
This was my first time doing a loan using crypto. Very easy process and support answered all my questions in a timely manner. Will use them again
6 January 2026
Reply from Lantern Finance
Thanks for the review Caprize! Love to hear that we were helpful
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