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Lantern Finance Reviews 108

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly interface and the overall ease of the service, highlighting how simple and straightforward the process is. Many people appreciate the exceptional customer service, noting the team's responsiveness, helpfulness, and willingness to guide them through each step. The speed of service is frequently mentioned, with funds often being received quickly, sometimes within hours, and the payment process is also described as efficient. However, some customers found the interface less intuitive than expected and mentioned that getting clear answers took longer than they hoped. A few also noted that while setting up auto-pay for interest is available, managing the principal repayment to avoid collateral loss requires more active monitoring.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease, speed, and user-friendliness. Many... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service, often praising the old-fashioned, personable approach and... See more

Response time

People report positive experiences with response times, highlighting the speed and efficiency of customer... See more

Payment

Clients share positive opinions on payment, highlighting the speed and ease of transactions. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that yo... See more

Company replied

Rated 5 out of 5 stars

Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move fo... See more

Company replied

Rated 5 out of 5 stars

Trustworthy and responsive! I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour. I did experience a few small glitches wi... See more

Company replied


Company details

  1. Cryptocurrency Service
  2. Financial Institution

Written by the company

Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.


Contact info

4.8

Excellent

TrustScore 5 out of 5

108 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Awesome Customer Service!!!

Jeff was an awesome guy that helped us walk through each step. He answered all of my questions and even the second day I called to ask more questions. Thank you Jeff!!!!

30 September 2025
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Reply from Lantern Finance

That's what we're here for! But agreed - Jeff is awesome!

Rated 5 out of 5 stars

My assessment of my experience with Lantern Finance.

The entire process is very easy and the customer service is outstanding and are U.S. based easy to understand English speaking friendly helpers.
I recommend Lantern Finance to friends and family and my family members and I use Lantern Finance for liquidity solutions while contributing to our digital assets utility and RSI. Thank you Lantern Finance.

24 September 2025
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Reply from Lantern Finance

Thanks Alfredo, this review means a lot! Grateful to have you as our client.

Rated 5 out of 5 stars

Process was super simple

Process was super simple. Way easier than I expected. A few clicks and I had my money. The dashboard interface is very user friendly as well..

17 September 2025
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Reply from Lantern Finance

Great to hear you had a great experience with us!

Rated 5 out of 5 stars

I used lantern because I didn't want to…

I used lantern because I didn't want to sell my xrp and need funds fast the whole process took a day and my funds where in my account on Monday I only had to wait because I did it over t g e weekend I would recommend there services

15 September 2025
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Reply from Lantern Finance

Thanks Robert! Glad we're helpful in your crypto journey!

Rated 5 out of 5 stars

Finally a company that can help the…

Finally a company that can help the smaller investor live in a rigged investment market. They helped me secure my tokens and provided liquidity at a fair price. Thank you.

22 September 2025
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Reply from Lantern Finance

Appreciate the review David! Grateful to have you as a valued client.

Rated 5 out of 5 stars

The company was very attentive with me

The company was very attentive with me, helped me along every angle needed that was necessary to facilitate the loan. Highly recommend.

7 July 2025
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Reply from Lantern Finance

Thank you for the kind words! Happy to hear you enjoyed working with us as much as we did with you.

Rated 5 out of 5 stars

Working with knowledgeable…

Working with knowledgeable professionals makes it easy to recommend Lantern.
Your prompt and quick response times to customer questions is unmatched.

3 September 2025
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Reply from Lantern Finance

Thanks Charles! That means a lot to us

Rated 5 out of 5 stars

Lantern finance has been so helpful…

Lantern finance has been so helpful through my process of taking a loan out against my XRP. They’ve had the best customer service and have been so prompt when responding to phone calls.

10 July 2025
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Reply from Lantern Finance

Thanks David, that's what we're here to do!

Rated 5 out of 5 stars

Easy

Easy, fast and effective...Spectacular company!

17 September 2025
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Reply from Lantern Finance

Thank you! We do our best ;)

Rated 5 out of 5 stars

Replacement Turbo Money In A Pinch

So far, everything has been quick and easy as far as setting up the loan, funding it with my collateral, and making a payment. I contacted support and spoke with a live person and they responded quickly in emails. I hope it is just as easy to withdraw my collateral as it was to add it.

14 September 2025
Lantern Finance logo

Reply from Lantern Finance

Thanks for the kind words! Collateral withdrawal is seamless too (just click on the "Withdraw" button on the top right of your dashboard. Of course if you ever get stuck, you can reach out to us via call or text at 415-365-0100.

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