Banner for Lantern Finance

Lantern Finance Reviews 120

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease and speed of the entire process, from account creation to loan approval and fund disbursement. Many people appreciate the exceptional customer service, noting the staff's responsiveness, helpfulness, and personalized approach, which makes interactions pleasant and productive. The service is often described as trustworthy and efficient, with consumers particularly impressed by the quick response times and the smooth user experience. However, some people mentioned that while the company is responsive, they wished for 24/7 availability, indicating a desire for even broader accessibility.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, describing the overall process as... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the team's helpfulness,... See more

Service

People report positive experiences with service, highlighting its personalized and human-centered approach,... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, attentiveness, and expertise. Reviewers... See more

Response time

Customers had positive experiences with response times, frequently describing the service as fast, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was trying to setup a business account with many of the other popular exchanges / fintechs, but, ran into either an ungodly list of requirements and questions, or, they simply never got back with me... See more

Company replied

Rated 5 out of 5 stars

Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move fo... See more

Company replied

Rated 5 out of 5 stars

Trustworthy and responsive! I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour. I did experience a few small glitches wi... See more

Company replied

Rated 5 out of 5 stars

Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that yo... See more

Company replied


Company details

  1. Cryptocurrency Service
  2. Financial Institution

Written by the company

Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple

Simple, clear instructions and interface. Still haven’t finished a loan term but can guess its easy too.

7 October 2025
Lantern Finance logo

Reply from Lantern Finance

Thanks Khristopher! Here to help with anything at any time. Once your loan matures, you can easily refinance for another year or pay it and get your collateral back the same day!

Rated 5 out of 5 stars

Easy Process and Quick Funding

Lantern made the entire process quick and easy. Most importantly, I was able to connect face to face and have all my questions answered. I don't take lightly using my hard-earned collateral for a loan, but their safeguards, market experience, and response time gives me confidence in them. Very happy to access liquidity without selling my collateral.

14 October 2025
Lantern Finance logo

Reply from Lantern Finance

Really appreciate this review Cory! Grateful to have you as our client.

Rated 5 out of 5 stars

Recent Crypto Flash Crash and Lantern…

Recent Crypto Flash Crash and Lantern did not liquidate my account or any account from this event.
Why would anyone take a loan against their crypto anywhere else. Lantern had my business today and tomorrow!! Trusted and i am very thankful!!

14 October 2025
Lantern Finance logo

Reply from Lantern Finance

Thank you Joe! Liquidating our clients is the absolute last thing we ever want to do. Thank you for being a valued client of ours!

Rated 5 out of 5 stars

helpful Helpful HELPFUL!!!

The Lantern people were super helpful and they walked me through things (very patient with me!)

It's helping me alot right now!

Daniel
Muskegon, MI

12 October 2025
Lantern Finance logo

Reply from Lantern Finance

Thanks for the kind note Daniel!

Rated 5 out of 5 stars

Human and domestic customer service is…

Human and domestic customer service is greatly appreciated and easily reached. My 1st transaction with Lantern was clearly explained so I could easily upload my crypto at 1:40PM PST and I received a wire before the end of the day. Outstanding speed and support.

10 October 2025
Lantern Finance logo

Reply from Lantern Finance

Very much appreciate the review Kevin!

Rated 5 out of 5 stars

Outstanding customer service.

Jung was very patient, attentive, and provided outstanding customer service.

10 October 2025
Lantern Finance logo

Reply from Lantern Finance

Thank you! We do our best - great to hear you were happy with your experience!

Rated 5 out of 5 stars

It was hassle free and the support was excellent

It was hassle-free and the support was excellent. I was uncertain about transferring that much of my net worth, but it was easy and well supported.

10 October 2025
Lantern Finance logo

Reply from Lantern Finance

Hey James, very much appreciate the kind words and vote of confidence! Grateful to have you as a valued client.

Rated 5 out of 5 stars

Communication and support was speedy…

Communication and support was speedy and efficient. As a first time user, I will definitely continue with their services!

3 October 2025
Lantern Finance logo

Reply from Lantern Finance

Thank you Wendi! Looking forward to doing business with you again soon!

Rated 5 out of 5 stars

The loan process is quick mine was next…

The loan process is quick mine was next day. And it’s easy to get ahold of someone to talk to and answer all my questions at Lantern Finance. You guys are awesome. Thank you for everything.

25 September 2025
Lantern Finance logo

Reply from Lantern Finance

Really great to hear that you had a great experience with us. Thank you for being a valued client of ours!

Rated 5 out of 5 stars

Awesome Customer Service!!!

Jeff was an awesome guy that helped us walk through each step. He answered all of my questions and even the second day I called to ask more questions. Thank you Jeff!!!!

30 September 2025
Lantern Finance logo

Reply from Lantern Finance

That's what we're here for! But agreed - Jeff is awesome!

Rated 5 out of 5 stars

My assessment of my experience with Lantern Finance.

The entire process is very easy and the customer service is outstanding and are U.S. based easy to understand English speaking friendly helpers.
I recommend Lantern Finance to friends and family and my family members and I use Lantern Finance for liquidity solutions while contributing to our digital assets utility and RSI. Thank you Lantern Finance.

24 September 2025
Lantern Finance logo

Reply from Lantern Finance

Thanks Alfredo, this review means a lot! Grateful to have you as our client.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look