Lamont Estates Limited Reviews 

761
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and quick responses, making interactions pleasant and efficient. The service provided is frequently described as excellent, with many appreciating the smooth process and clear communication throughout their tenancy or property management. Reviewers highlight the quick response times and efficient handling of queries and issues, contributing to a stress-free user experience. However, some people were dissatisfied with the time it took to resolve maintenance issues, occasionally requiring multiple follow-ups.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, supportive, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the helpful, supportive, and... See more

Response time

People report positive experiences with response times, with many reviewers praising the prompt replies and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism,... See more

User experience

Users describe positive interactions with the user experience, often highlighting a smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addresse... See more

Rated 5 out of 5 stars

I have had a really positive experience so far renting with lamont. Gemma went above and beyond with helping me view properties and was sensitive to my hectic work schedule. She was flexible and helpe... See more

Rated 5 out of 5 stars

I have a good experience renting agency Lamont Estates through Joe Firth. He is a professional, friendly, quick to respond and genuinely care about tenants. Always kept me updated. Made whole renti... See more

Rated 5 out of 5 stars

Lamont Estates have been wonderful throughout my whole period of renting. Over the past years, I’ve had different property managers, all of which have been great. A special shoutout to Naser though, w... See more


Company details

  1. Real Estate Rental Agency
  2. Asset Manager Service
  3. Property Investment
  4. Property Management Company
  5. Real Estate Agency

About Lamont Estates Limited

Written by the company

L&CO, a leading estate agency in the Midlands, offer a range of services to help you through every step of your property investment process.

Whether you are interested in buying a property, selling a property, letting a property or are considering investing in a buy-to-let property you will benefit from the expertise of our highly experienced and professional team.

Our aim is to provide painless and straightforward asset growth, working hard to maximise the return on investment. L&CO, working with Prosperity, have created an exclusive investor rental assurance package. With a proven track record, we provide painless and straightforward asset growth, which maximises the return on your investment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

761 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(761)

196 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joe @Lamont

Joe has been absolutely fantastic to work with! His professionalism, communication, and attention to detail have made the whole property management process so smooth. He’s always quick to respond and goes above and beyond to make sure everything runs smoothly. Highly recommend Joe at Lamont for anyone looking for reliable and exceptional property management services!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Hi just wanted to point at one of my…

Hi just wanted to point at one of my lifesavers, Joe Firth is such a great person who always ready to help, the flat I rent has changed the company and I had money locked on lamont because of that, Joe has passed my tenancy to other person but he still was there to help me, he responded quickly and with much of respect and I highly satisfied with his support, I got payout from lamont already and all because of Joe.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

I have been renting through Lamont for…

I have been renting through Lamont for a while now, and Joe Firth has honestly been amazing. Always quick to respond, super friendly and genuinely helpful. The whole experience is smooth and easy. Couldn’t ask for a better property manager!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Had great support throughout getting…

Had great support throughout getting tenants onto my property. My new property manager, David Rose, has managed a quick turnaround of new tenants recently with zero hassle on my end. Would recommend highly.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Good experience renting from them

Good experience renting from them.
My contact there (Naser) was always quick to reply and helpful. Was happy to write me a reference for the next property I was renting and returned my deposit promptly.

17 October 2025
Rated 5 out of 5 stars

Another quick turnaround in finding a new tenant

Once again, Lamont have turned around my rental property in very quick time. It takes all the stress of me having to worry an=bout finding tenants and managing them and the property. Gemma Burkett
has been very professional and done a great job. Highly recommend Gemma and Lamont.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

David Rose - property manager at Lamont Estates

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addressed our questions in a timely manner, works with the tenants and comes back to us with the requested input/action. Best Wishes to David and we look forward to work with him. Thank you, David.

Ravi K Annadanam

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Agent with Great Communication

Mark has been incredibly responsive and helpful throughout the rental process, always replying to emails promptly and providing timely updates. His professionalism and efficiency made the experience smooth and stress free.
However, I’d suggest that Let Alliance aim to complete the referencing process more quickly in the future to help avoid delays. Overall, I truly appreciate Mark’s support and excellent communication.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Lamont…

We had a great experience with Lamont Estates. The whole process, from viewing the property to moving in, was handled professionally and efficiently. The team was friendly, responsive, and always ready to help with any questions we had.

1 October 2025
Rated 5 out of 5 stars

Gemma is highly professional

Gemma is highly professional, responsive, and thorough. She communicates clearly and promptly, ensuring all parties understand the next steps, while maintaining a friendly and approachable demeanor. Her attention to detail and proactive approach make working with her smooth and efficient.

3 October 2025
Rated 5 out of 5 stars

Gemma was the agent that helped with…

Gemma was the agent that helped with the viewing and documentation for my my new apartment. She was really nice and helpful with the whole process, would recommend them for future purposes.I hope my stay at the property is a stress free one.

2 October 2025

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