Team helpful with product selection. Thanks. Dispatch quick and arrived well packaged. Happy with different style, they don't seem too slippy on our very waterlogged grass when grabbing washing from t... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Thank you lakeland active for these great cloggs, I have bought 4 pairs ,2 for garden,and 2 for inside, they are warm and comfortable;and slip on nice and easily . I can't rate these Cloggs more high... See more
Royal Mail delivered only half my order.- the parcel had quite literally been cut in half. I lodged a formal complaint - after a 36 minute wait to speak to someone. On advising Lakeland of the situa... See more
Boots are really good and Customer Service, all online, worked well. I ordered a pair which were a half-size too small. Returning them and ordering the correct size was very easy. Thanks also to the R... See more
Company details
About Lakeland Active
Written by the company
Cumbrian Outdoor Essentials
Founded in the unforgiving landscape of North Cumbria, Lakeland Active create wearable outdoor essentials with inbuilt reliability.
Designed In The UK
Family-run and influenced by our Cumbrian roots, we have spent years testing our products in the local terrain - the valleys, fells and (often overflowing) waters of the Lake District.
Suitable For Every Occasion
Whether you’re planning to get soaked, explore the woods or conquer your vegetable patch - our all-season outdoor essentials have been engineered for comfort and durability. Bringing you trustworthy multi-purpose products inspired by real outdoor life in the Lakes.
Contact info
Unit C Heathlands Estate, Kingmoor Park, CA6 4RP, Carlisle, United Kingdom
- hello@lakelandactive.co.uk
- lakelandactive.co.uk
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Item arrived badly damaged .
Item arrived badly damaged .. packing not suitable for item.
1 December 2025
Haven't even opened the packet.
Haven't even opened the packet.
Size chart led me to purchase a size 4 for an 8 year old.
Haven't even opened the packet as its obvious they are too small.
Link to print a self funded Royal Mail return label is broken.
1 December 2025
Great product and awesome customer
Great product and awesome customer service. Will was so helpful in ensuring I got the right pair of clogs in time
21 November 2025
Great customer service, happy customer
Very easy to order. Slight fault with the product was sorted immediately, no quibbles. Lots of nice comms with customer service. Really nice people to do business with. Happy with my purchase.
11 November 2025
Good value, product and service
Good value, clear description of products, well packaged and delivered on time.
Returning only because these clogs don’t fit my difficult feet!
20 November 2025
Quality and service .
20 November 2025
Very good service.
Easy to order, arrived quickly. Granddaughter loves the wellies, perfect fit.
7 November 2025
Comfortable Clogs and Fast Delivery
The clogs arrived quickly and were exactly what I needed. They’re very comfortable to wear and feel like great value for the price.
30 October 2025
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