The Ref Stop Reviews 486

Maxine in customer support has been awesome! Super responsive and was able to fix my mistake in the delivery address. The items were delivered quickly. When I realised a wrong item was sent, Maxine... See more

Ordered a referee kit for my daughter. Ref stop got in contact to check something on my order - and sure enough I had messed up! They sorted it and still had the right package delivered within the tim... See more

I had to call to change a badge on one of my Puma DNA Match shirts, as the badge I wanted wasn’t listed but was available in the DIY options. I requested the FA Match Official Badge instead of the sel... See more

The Ref Stop is an excellent company to order all your refereeing items and training kits and all things football. Having used them on many occasions they have kept me informed on delivery timelines a... See more

Placed another order with The Ref Stop and again, not been let down. Great coms, items are dispatched quickly, personalised and great quality. Would always use and recommend them if you haven’t given... See more

I just started as a ref and wanted to get gear. Originally I bought from another online seller but returned the items as they were all Chinese copy. Then contacted the ref stop and havent looked bac... See more

Perfect for my grandson which is a very good 17 year old qualified ref who broke his other one last week. He tells me it’s fantastic quality

Speedy delivery and great value £5 mystery box which I added onto an order. Received a whistle wrist strap, cards & card wallet and a Joma referee shirt!

Products are excellent, use them twice weekly. Delivery was on-time and packaged well, Pricing is a bit steep for some things but the qaulity is remarkable, 100% reccomend and I look forward too using... See more

Really pleased with the ref shop Ordered a variety of different products, great quality and care in the delivery process and was entered into a prize draw and won. Even managed to get the prize to m... See more

Currently the website is very clunky and not very smooth, you can navigate around but you need to wait to move onto each page. From a user perspective it is frustrating. That being said the service yo... See more

First time ordering from the ref shop , but it won’t be the last , my husband has been looking for a green ref top for a while and the ref shop had just the colour he wanted, fast delivery.

Items of very good quality- delivered water 14 days. Should probably make it clear that items requiring a specific badge will mean a longer delivery period, apart from that very good & will use again... See more

Clothes arrived as expected. Can’t fault the items in the mystery box, definantly recommend getting one if you are undecided

Thanks so much quick delivery. Hopefully other items will be in stock soon xx thanks for listening and progressed my order so quickly.

Over two weeks and order still being processed!! Company do not reply to email requests for an update! My son qualified as a ref and cannot start because no goods have been despatched !!! It’s getti... See more

The whole process was good. Easy to order, kept ne informed and delivered when promised . Great customer service.

I ordered some stuff weeks ago and didn't arrive.. i emailed them 2 weeks after and replied ensuring my order would be out that day. Went on holiday came bk and surprise it wasn't here... I had to re... See more

The telephone staff were really helpful when I encountered a problem ordering on line. Also my order was delivered promptly.

The website, service, delivery times and quality of product is simply brilliant. My second order now. 10/10.. why go anywhere else 👏🏻

I've made several orders on Refstop, any problems i've ever had I've always received a polite response on their email customer service team. I recently purchased some badges, coins and a mystery pack... See more

Ordered a watch and arrived next day with a sweet note to say good luck in your first ref match and also got a cool coin for the toss pre match

Great products, excellent customer service (a call to double check sizing requirements), and swift postage. Will be back!

Ordered a referee shirt with county badge on Wednesday afternoon and it arrived Thursday morning . What a great service. Would definitely recommend.

Every time that I place an order, tge goods are dispatched without delay, and arrive on the stated date. I cannot fault the process, and the goods are always as stated.

Ordered loads of stuff from these guys, the was a mistake with the order but good customer service saw it rectified promptly

Exemplary service from a company that that know what is expected from the refereeing community, and will go beyond that. Top class!

I still haven't received the item. Royal mail were meant to deliver 2/12/25. Received a message saying they hadn't attempted it. Just tracked it and now saying they tried to deliver 6.45am today. (... See more

Smashed the item out in no time, so quick Definitely recommend buying anything from these guys

Another disappointing experience with RefStop. Placed an order of items that were available on their website only to receive an email over a week later to say that one of the items was out of stock an... See more

Happy with purchase. Packaging could’ve been a little smaller, extra large parcel bag used when an envelope would’ve been suffice. Great tracking.

The website is very slow & some aspects do not work as they should. However hopefully these are being sorted after I phoned them. The items are mostly good quality delivery is slow.

Amazing quality and variety of items. Had to wait over two weeks for my order and when it did arrive I had an incorrect item. This error was rectified within 24 hours. Gone down the middle with 3 star... See more

Great service. I order big cards on accident and they helped me change it without problem

Excellent service very quick postage & brilliant quality kit. Thank you so much

Expensive and slow delivery. Asking for a review but the items have still not been received, 10 days after ordering.

really speedy delivery - arrived following day, which is quite a feat at the moment

Great service as always. Suer fast delivery and great communication to queries. Amazing g and friendly local company offering great deals and service

What went right more like. Your systems placed 3 orders when I only placed 1 and took 3 amounts of money. Your email service in trying to sort this out failed. Trying to get a returns label to me fail... See more

Purchased a voucher and it was immediately sent to who I bought it for. Easy website to navigate

Delivery was excellent. Ordered XL and looks large enough for average adult. Bought for a present. Quality of the Nike ref rain jacket was very poor. Material feels cheap. Side pockets didn't ev... See more

Got my order wrong lucky enough I ain’t stupid and realise I was under what I should have

The delivery was very fast and as normal the product I received was of very good quality.

Brill, order done quick , went to collect , friendly and helpful,even brought more while I was there

Quick, fast and reliable. Top quality products that help my games (and I am sure others) go smoothly

Easy ordering. A bit over priced for what it is. Packaging ok. Delivery is way to long, had to chase a couple of times, however the customer service is excellent

This is the second time on the bounce my order has been delivered incorrectly. Slow delivery and lack of competence in customer care response times.

What a great place to order from and exceptional quality, the products and services from a local business are exceptional. Thankyou .!!!

Despite multiple occasions of being told they will be dispatched “early next week” by both phone and email, my order took just shy of two months to be delivered, with no communication on the delay f... See more

Easy to use website, was kept in fully up to date with the process and items got delivered quickly

Buzzer Flags are great. I had a bit of an issue with the ordering process, but Dale was very helpful.

Very good Quick and simple, arrived in good time and always great customer service.

Their customer service is very good and the products they offer are top notch.

East to order, communication very good and delivered with a few days of ordering. Would recommend to everyone.

I ordered my goods on Thursday and they were delivered on Saturday ready for my weekend games. Very prompt service!