Laforêt France  Reviews 274

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Real Estate Agency

Written by the company

Laforet est le réseau n°1 de la confiance depuis 2010. Que vous soyez en recherche d'un bien immobilier ou que vous cherchiez à vendre, il y a une agence proche de vous. Avec nos 700 points de vente, une équipe d'experts immobilier pourra vous accompag...


Contact info

2.2

Poor

TrustScore 2 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The inventory check-out process was not…

The inventory check-out process was not conducted correctly, resulting in the deduction of extra cleaning fees despite my adherence to their recommendation for professional cleaning during the pre-checks. Additionally, there is an old toaster kept in a separate cupboard for which I was still charged!. I am uncertain about who is responsible for validating the report, as it appears that the amount was unjustly deducted from my security deposit! 31Jan25

24 March 2025
Unprompted review
Laforêt France  logo

Reply from Laforêt France

Hello,

We are sorry to read your feedback regarding your check-out inventory and the deduction applied to your security deposit.

Any deduction must be justified and consistent with the check-out report as well as the related invoices. The situation you describe, particularly concerning the cleaning fees and the equipment mentioned, requires a thorough review.

To allow us to properly assess your case and review the relevant documents, we invite you to complete our dedicated contact form and attach any supporting documents:
https://www.laforet.com/demande-de-contact

We will then be able to review your situation and get back to you.

Kind regards,
The Laforêt Team

Rated 1 out of 5 stars

LAFORET - Mouans Sartoux STAY AWAY

LAFORET - (Mouans Sartoux Mme. Julie Lezay)
The worst experience. I do not recommend, we rented a house with major problems and we are given excuses non stop about each situation we encounter. We are now suing them and the owner of the house. Poor service and management from the realtor, we have videos and photos to back up our statement. The realtor and the people she works with are incompetent. Always a come back statement from Mme Julie Lezay but no action. She has ignored many issues we are facing with the rental property but was excellent with us when she was getting her commission. House rented furnished and we spent $25,000 to improve, paint the inside and clean up the place to make it nice. Photos when we moved in. Major hidden electrical and plumbing issues.

11 May 2025
Unprompted review
Laforêt France  logo

Reply from Laforêt France

Hello,

First of all, thank you for bringing this to our attention. We are sorry to hear that you were not satisfied with our services and we understand your disappointment. Within our network, we strive to meet our clients’ expectations as best we can. In order to process your complaint, could you please complete our dedicated online form: https://www.laforet.com/demande-de-contact.

Wishing you a lovely day,

The Laforêt Team

Rated 5 out of 5 stars

We highly recommend " la foret immobilier "

We highly recommend " la foret "immobilier .David Bresson and his team offer a friendly efficient service. They have sold four houses for us with very little stress or fuss .
Thank you so much ,David and Magali for selling our house this September 2024

We are totally satisfied and the buyers are too

16 September 2024
Unprompted review
Laforêt France  logo

Reply from Laforêt France

Bonjour,

Merci pour votre confiance et votre retour positif. Nous ferons suivre votre message à notre agence Laforêt.

Très belle journée,

L'équipe Laforêt France

Rated 1 out of 5 stars

Horror, the opposite of service

I booked a house through Airbnb. Normal course of events: payment by creditcard, pleasant welcome by the owner, pleasant stay. But now, we were no longer dealing with the owner but with the La Forêt Agency in Bandol... A big DRAMA! Payment via separate transfer with a deposit of €500.00. Then heaven and earth must move to recover the deposit after the stay. If I had not taken action, they would still have my money. Our e-mails were never answered, I had to sign a multi-page contract with fines regarding the stay; I had to collect the key at the agency office in the next village and find out for myself how it works in the house (but at the end a visit from two employees of the agency to check if the rented house was still in good condition and nothing was missing), always asking for information already given, having to put several signatures in the agency on a contract in French only. When I remarked at the agency that our emails were never answered, a lady in the office started laughing. Next time U rent a house on Airbnb, I first want to know if this agency is involved. In this case, I will rent another house.

10 May 2024
Unprompted review
Rated 1 out of 5 stars

lazy employees

When you called the agence and you asked for the rentals, they will tell you that it's already occupied. But the apartment is still posted on their website. Either they were too slow to update their site or the agence is too lazy to accept clients because they're priority is to sell the house than to accept clients who were interested to their apartments which are for rent. Plus you need to call them first rather than to assist directly those clients who drop by to their agencies. Overall review, is that they were lazy workers in the agencies.

17 October 2023
Unprompted review
Rated 1 out of 5 stars

Avoid Renting from La Foret France

Would not recommend renting from La Foret. My daughter only stayed 4 months in an apartment rented by them in Menton France. My husband and I travelled from Ireland to Menton to ensure the apartment was left in very good condition when my daughter left ( we are landlords in Ireland so know what is required). We were very shocked to hear after 2 months that we were not getting any of our deposit back. They charged us for a brand new Hoover even though my daughter was only there 4 months and it was working fine when we left. They also charged for a new mattress & protector for sofa bed, even though this was only used as a sofa. They also charged us €250 for cleaning, quoting ridiculous things that were not cleaned like the rubber seal inside the washing machine. Finally they charged us for painting a room and new skirting boards as radiator in room had burst (totally not the fault of my daughter). In my opinion La Foret take your deposit with the intention of never returning it to you. Instead they buy brand new items for the apartment and redecorate it with your deposit. Steer clear of La Foret!

14 August 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service from la Forêt Velizy. Madam Myriam Castro was very helpful and professional. She took her time to explain the details of the lease agreement and kept me updated on the process. Her professionalism and care for her client is commendable.

14 June 2022
Unprompted review
Rated 5 out of 5 stars

Aubagne La Forêt . For Your home in the south of France

Outstanding service and counselling. Wether looking for a place to rent or buy, the La Forêt Aubagne staff offers utter availability for you to find your own homely home in the south of France.

How do I know? I tested and approved !

7 July 2021
Unprompted review
Laforêt France  logo

Reply from Laforêt France

Bonjour Victoria, nous vous remercions au nom de l'agence Laforêt qui vous a accompagné dans votre projet immobilier. Passez une excellente journée. A bientôt, l'équipe Laforêt France 🌳

Show reviews in all languages. (274 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look