La Femme Wanderer Reviews 

375
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality and style of the clothing, finding items to be good value and well-made. Reviewers often praise the responsive and helpful customer service, noting prompt replies and effective resolution of issues. Some consumers are pleased with the overall shopping experience and would order again. However, a significant number of people experienced issues with product sizing, often finding items to run small or be inconsistent with descriptions. There are also complaints regarding the quality of some products, with items not matching website images or having poor materials. Many customers express frustration with the return process, citing high shipping costs to China and difficulties in obtaining refunds or return labels. Some also report long delivery times and unhelpful customer service when trying to resolve these issues.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing disappointment regarding sizing,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the good quality products,... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction and a willingness to... See more

Customer service

People report positive experiences with customer service, often highlighting timely, helpful, and... See more

Return policy

Consumers find return policy to be ambiguous, with some reviewers having positive experiences where customer... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I purchased a camel pocket blazer on 18 May, and it only arrived on 9 June, which took longer than expected. Unfortunately, when the blazer arrived, I received the wrong colour. I have been trying t... See more

Company replied

Rated 4 out of 5 stars

I ordered two long coats, both of which are lovely - true to description and size. Unfortunately, I ordered polyester and not wool, so the material does not agree with me. I contacted customer service... See more

Company replied

Rated 4 out of 5 stars

La Femme Wanderer company kept me updated at every step of the delivery. The clothes are good quality with a minimal style, and each item comes in its own packaging — I loved it! The only thing to be... See more

Company replied

Rated 4 out of 5 stars

Company kept me informed of the delivery status throughout the process which was great. I ordered the 'Oversize Wool coat' in small. Unfortunately it was a bit big for me but the I love the quality... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

La Femme Wanderer is your go-to destination for elegant and chic women’s clothing, offering timeless pieces that blend sophistication with modern style. From tailored workwear to effortlessly chic essentials, our collections are designed to elevate your wardrobe with refined, versatile outfits. We focus on quality and detail, empowering women to express their unique style with confidence and ease.


Contact info

2.8

Average

TrustScore 3 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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2.8

All reviews

(375)

235 reviews in the last 12 months

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Rated 1 out of 5 stars

This is such a bad company and a scam

This is such a bad company and a scam! I ordered 2 items and I only received 1 until now! But they have put on my order that it has been delivered! No one is answering in the email, such a shame! Return my money if you cant give the item!!

24 October 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re truly sorry to hear about this experience and understand your frustration. Please rest assured that this is not a scam — we take all orders seriously. Sometimes items in the same order are shipped separately, which may cause one package to arrive before the other.

Could you please send us your order number via email so we can immediately check the shipping status and ensure the missing item or a full refund is arranged for you?

Thank you for your patience and for bringing this to our attention.

Rated 1 out of 5 stars

Lack of Customer Service and Integrity

I ordered two items from this company and upon receipt of my order I had issues with the quality, transparency, and fit, and did not match the product images online. I contacted them and they asked for pictures, I have not heard from them since. Now I am stuck with these items and a credit charge. Very disappointing and lack of integrity by La Femme Wanderer.

23 October 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re truly sorry to hear about your experience and the disappointment caused. This is not the impression we want to leave with our customers. Please rest assured that we take product quality and customer feedback very seriously.

It sounds like there may have been a communication issue, and we sincerely apologize if you didn’t receive a follow-up after sending your photos. Could you please reach out to us again with your order details? We’ll make sure your case is reviewed promptly and that a fair resolution is provided.

Thank you for bringing this to our attention — we truly value your feedback and the opportunity to make this right.

Rated 1 out of 5 stars

Literally different sweater than picture

False/inaccurate representation - this is not the same sweater I ordered, not the same neckline or waistline as the pictures. Ones in photos are much wider. It was sold as “oversized” ( there was no size to choose from even.) This would only be an oversized sweater for a size 4 or below. It looks like an average size sweater. It says it is a combination of 3 different fibers but this sweater says it is 100% acrylic. Overall I will not trust a purchase from them again. I am going to request a full refund including shipping since the wrong item was sent.

19 October 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. It sounds like you may have received an incorrect item, which is certainly not what we want for our customers. Please contact our customer service team with your order number so we can review this for you and arrange the appropriate resolution, including a full refund if an incorrect product was sent.

We’ll also make sure your comments are passed along to our quality and listing teams to ensure that our product descriptions and photos accurately reflect the items we sell.

Thank you for bringing this to our attention — we truly value your feedback and the opportunity to make things right.

Rated 1 out of 5 stars

Cheap material and no customer service

Delivery took a bit to arrive, once opened the package I was so angry with the items made with very cheap materials they don t look like the pictures and also the sizes are not true. I have tried to send emails to return the package for a refund, send messages on instagram and the chat for support, no response anywhere so I am now with this 2 plastic coats that I want to return but no one is getting back to me I’m so disappointed about the service but at least I know they are on my black list and never buy from them again and also I started not recommending to nobody

14 October 2025
Unprompted review
Rated 1 out of 5 stars

Didn’t receive my order

Didn’t receive my order, no confirmation, nothing yet took my money!!! Don’t buy anything from here!!!

28 September 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Hi Marguerite,

We’re sorry for the concern caused. Your order has been shipped and is currently in transit. You can track it here using this number: YT2527200707499998.

Please rest assured your parcel is on the way, and you’ll receive it soon. If you need further assistance, feel free to reach out to us at info@lafemmewanderer.com

Thank you for your patience and understanding!

Rated 5 out of 5 stars

great service

despite sending me the wrong size their response is so fast and efficient. The product is gorgeous and very classy. Once you know your size as things are a little smalled than UK sizes I think this is a must for everyone! Great experiences and great products!

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Cheap product that does not look like…

Cheap product that does not look like it is on the site. And returns will cost more than you spent on the product.

5 October 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We apologize that the product you received did not live up to the quality shown on our site, and I deeply regret the frustration caused by our return policy. This is absolutely not the experience we want for any of our customers.

We take customer feedback, especially regarding product quality and policy costs, very seriously.

Please contact us directly at info@lafemmewanderer.com with your order number. We want to personally resolve this issue, confirm your item was indeed misrepresented, and ensure you get a fair and satisfactory resolution without losing money on return shipping.

We value your business and hope to make this right.

Rated 1 out of 5 stars

If I could give zero

If I could give zero, I would. It took 3 weeks for the items to arrive because it’s coming from China which it doesn’t say on its website. The sizing is ridiculously small - I couldn’t get anything past my knees! I had to return the items to China, at my expense, for a refund. Although I’ve supplied them with the tracking number several times because they keep saying that they can’t find it in earlier emails, they still haven’t given me my refund despite several requests. Now, they’re just ignoring my emails for a refund although they’ve received the returns. So they’ve got the clothes that I returned and my money which just makes them a rip-off company.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

The order was outrageous and delayed refund

The order was outrageous, nothing matches with the photos they are advertising the products with. The quality is so bad, even on Temu you get better things. My jacket had nothing to do with what i wanted, it arrived late as well and when i opened the bag it starting to smell like fish. This is unbelievable. Also, why the refund/return, takes so much time? And why there is not an easier process rather than emailing the company and taking ages? I got an email saying to send them pictures of the product and after they will help with the refund. Why is this relevant and why it has to be 10 exchange emails to be able to process a refund, this is ridiculous.

22 September 2025
Unprompted review
Rated 1 out of 5 stars

NOT Impressed

It took a little shy of 3 weeks to receive my order. I did not know it was coming from CHINA !!! That was probably my fault for not reading fine print.
NOT impressed with the garment. Poor quality fabric.

26 August 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re sorry to hear about your experience. Shipping times can vary depending on the destination, and we’ll continue working to make this clearer for our customers. We also regret that the garment did not meet your expectations regarding fabric quality. Your feedback is valuable to us, and we’ll be sharing it with our team to improve. Please reach out to our customer service team so we can assist you further with your order.

Rated 1 out of 5 stars

There is no registered address for this…

There is no registered address for this company in Canada as stated on their website . It’s all from China . Address is listed as a part of China that has an enormous amount of fraudulent companies or factory activity in blocks . Check the return address on these items . These items would not be allowed to be sold in Uk . Very bad quality clothing . PLEASE DO NOT BUY FROM THIS COMPANY .

18 September 2025
Unprompted review

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