I purchased a camel pocket blazer on 18 May, and it only arrived on 9 June, which took longer than expected. Unfortunately, when the blazer arrived, I received the wrong colour. I have been trying t... See more
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Review summary
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I ordered two long coats, both of which are lovely - true to description and size. Unfortunately, I ordered polyester and not wool, so the material does not agree with me. I contacted customer service... See more
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La Femme Wanderer company kept me updated at every step of the delivery. The clothes are good quality with a minimal style, and each item comes in its own packaging — I loved it! The only thing to be... See more
Company replied
Company kept me informed of the delivery status throughout the process which was great. I ordered the 'Oversize Wool coat' in small. Unfortunately it was a bit big for me but the I love the quality... See more
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Company details
Written by the company
La Femme Wanderer is your go-to destination for elegant and chic women’s clothing, offering timeless pieces that blend sophistication with modern style. From tailored workwear to effortlessly chic essentials, our collections are designed to elevate your wardrobe with refined, versatile outfits. We focus on quality and detail, empowering women to express their unique style with confidence and ease.
Contact info
London, United Kingdom
- info@lafemmewanderer.com
- lafemmewanderer.com
2.8
Average
374 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wasn’t impressed with the quality of…
I wasn’t impressed with the quality of the product but the customer service was very helpful getting a solution quickly and providing alternatives.
23 December 2025
Unprompted review
Reply from La Femme Wanderer
Hi Cris,
Thank you for sharing your honest feedback with us.
While we’re sorry to hear that the product didn’t fully meet your expectations, we’re glad our customer service team was able to support you quickly and provide suitable alternatives. Your feedback is important to us and helps us continue improving.
We truly appreciate you giving us the opportunity to assist and resolve the situation.
Warm regards,
La Femme Wanderer Team ✨
I ordered a jacket and pair of boots…
I ordered a jacket and pair of boots and both were too big to wear. When I contacted customer support to return them both they sent me return protocol which was for me to pay to return items to China, the cost $71 on a $95 purchase. I contacted them again and they offered me a $190 store credit if I would write a review. I was able to keep the initial order, I didn’t have to return it. Not so bad!
22 December 2025
Unprompted review
Reply from La Femme Wanderer
Hello Donna,
Thank you for taking the time to share your experience with us.
We’re sorry that the sizing didn’t work out as expected, but we’re glad our support team was able to assist you and offer a solution that worked for you. Our goal is always to help customers find the most convenient resolution when an item doesn’t fit as planned.
We appreciate your understanding and hope to welcome you back again in the future.
Kind regards,
La Femme Wanderer Customer Care Team
Great customer service
Ordered 2 lovely cardigans, unfortunately their Large is quite small so didnt fit me. Sent an email, got an immediate response. Brilliant customer service. Will order again but size up next time.
16 December 2025
Unprompted review
Reply from La Femme Wanderer
Hi there,
Thank you so much for your lovely feedback!
We’re glad to hear you loved the cardigans and that our team could assist you quickly. We really appreciate your note about sizing — and we’re happy to hear you’ll be shopping with us again.
Thank you for choosing La Femme Wanderer ✨
We look forward to welcoming you back soon.
Warm regards,
La Femme Wanderer Team
I ordered an item which is…toi small
I ordered an item which is unfortunately too small. I wrote to the contact address and received a response an answer back a few hours later with a satisfying solution.
20 December 2025
Unprompted review
Reply from La Femme Wanderer
Hi Cathy,
Thank you for sharing your experience with us.
We’re glad to hear that our team was able to respond quickly and provide a solution that worked for you. Your feedback means a lot to us, and we truly appreciate you reaching out.
Warm regards,
La Femme Wanderer Team ✨
I LOVED all of the pieces I ordered
I LOVED all of the pieces I ordered. The quality of the items were better than expected. I would have given a 5 star review, but a couple of the items were too big. I will be ordering with La Femme again! My overall experience as a shopper was a 4.7.
6 December 2025
Unprompted review
Reply from La Femme Wanderer
Hi Jean,
Thank you so much for your lovely review!
We’re thrilled to hear you loved the pieces and the quality — and we’ll happily accept the “almost five stars” 😊
We’ll be working extra hard to make sure your next order earns all five stars from you!
Looking forward to welcoming you back soon.
Warm regards,
La Femme Wanderer Team ✨
Quality of the 2 sweaters I received…
Quality of the 2 sweaters I received were absolute garbage. I can’t figure out how to return the items so will dump them off a goodwill.
16 December 2025
Unprompted review
Reply from La Femme Wanderer
Hello Karen,
We’re truly sorry to hear that the items did not meet your expectations.
We can see your order in our system; however, unfortunately, we don’t have an email address or direct contact details associated with this review, which prevents us from assisting you further at this stage.
Please contact us directly at info@lafemmewanderer.com
, and our support team will be happy to review your case and offer a fair solution.
Kind regards,
La Femme Wanderer Team
Customer service responds very quickly…
Customer service responds very quickly - that was within an hour for me. All worked well.
8 December 2025
Unprompted review
Reply from La Femme Wanderer
Hi Anna,
Thank you for your kind feedback!
We’re happy to hear that our customer service was able to assist you quickly and that everything worked well. Your support truly means a lot to us.
Warm regards,
La Femme Wanderer Team
Really excellent company to deal with
I purchased my first order and was initially disappointed as the item had a small flaw on the front. Your customer service was excellent and resolved the issue promptly.
I will certainly buy from you again soon……
10 December 2025
Unprompted review
Reply from La Femme Wanderer
Hi Dawn,
Thank you so much for sharing your experience with us.
We’re really glad we could resolve the issue promptly and that our customer service made a positive difference. Your trust and kind words truly mean a lot to us.
We look forward to welcoming you back again soon.
Warm regards,
La Femme Wanderer Team
Beautiful jacket but sizing completely off
Beautiful jacket but the sizing was completely off. I am typically a small or extra small, but this was sized for a child. (I ordered a size small)
Also keep in mind that the sender pays shipping, and shipping costs to China from US, are greater than the cost of the jacket!
17 November 2025
I ordered 3 items from La Femme…
I ordered 3 items from La Femme Wanderer. The size was correct for me. The sweater and the blouse was in colors as it was on internet shop. Unfortunately the blazer was made from very thin material and without underlining, therefore looked like a bag on me. When I wrote to customer service, they kindly offered to refund money without returning the blazer.
5 December 2025
Unprompted review
Reply from La Femme Wanderer
Hi Zane,
Thank you for taking the time to share your detailed feedback with us.
We’re glad to hear that the sizing and colors met your expectations, and we appreciate your honesty regarding the blazer. While we’re sorry it didn’t work for you, we’re pleased that our customer service team was able to assist and offer a solution without requiring a return.
Your feedback is valuable to us and helps us continue improving our collections and service.
Warm regards,
La Femme Wanderer Team ✨
Customer service is great!!
***UPDATED REVIEW 12/6/2025:
Customer service was very helpful with processing my full refund. Although the jacket wasn't what I expected, I do truly appreciate how fast the team worked to salvage the issue and get my refund.
The jacket I ordered looked beautiful on the website. I got the jacket & when I opened it, I knew right away it looked nothing like what I ordered. Fabric feels cheap, wasn’t “elegant” looking at all like stated in the description, there was a back seam on the coat pictured on the website that was not on the jacket I got, the collar in the picture gave mob wife vibes (which I wanted) & the jacket I got, the collar was tiny & not even close to the size that was shown on their site. Compared to the pictures on the website, horrible! For $60 & the ridiculous cost to even send it back for a refund, even the guy at the shipping store said it was not worth it.
3 December 2025
Unprompted review
Absolute scam
Absolute scam. Products are not reflected accurately on the site and you get the cheapest ugliest item for an insane cost. Not worth a penny. Emailed to return and no answer.
17 November 2025
“WARNING” In the event you need to…
“WARNING” In the event you need to return an item, it has to be shipped to China and the cost is twice the amount as the item. Check return policy.
26 November 2025
Unprompted review
Nothing I bought looked like what was…
Nothing I bought looked like what was on the website.
21 November 2025
Unprompted review
Reply from La Femme Wanderer
Dear Tristanne,
Thank you for sharing your feedback. We’re truly sorry to hear that your items didn’t match your expectations.
As soon as we received your message, we immediately reached out and worked closely with you to resolve the issue as quickly as possible. We’re glad that we were able to provide a full refund and ensure everything was handled smoothly for you.
Customer satisfaction is very important to us, and we’re always here to help if you need any further assistance.
We sincerely appreciate your cooperation and hope to serve you better in the future.
Warm regards,
La Femme Wanderer
Don't buy
The clothes ran small and weren't great quality. I wanted to return them because they claim that's possible. However, you have to print out and fill out a form, pack it yourself and pay for shipping. The address they give you to send it back - well, from Chicago it was going to cost $99 and then the postal service informed me they don't even have to accept it.
15 November 2025
Unprompted review
Reply from La Femme Wanderer
We’re very sorry to hear about the issues you experienced with sizing, quality, and the return process. We understand how frustrating that must have been, and this is certainly not the experience we want for our customers.
Our return address is fully operational and accepts all eligible packages, so we’re concerned to hear that you received different information from the postal service. We would be happy to look into this for you and make sure the return is handled correctly.
We’ve reached out to you via our info email to review your order details and help you with the return or refund — whichever you prefer.
Thank you for bringing this to our attention; feedback like yours helps us improve our service.
Reply from La Femme Wanderer
We’re very sorry to hear that the size wasn’t a good fit for you. We completely understand how frustrating it can be when returning an item doesn’t feel practical due to shipping costs.
We’ve already reached out to you via our info email with an apology and to help resolve this for you. Please rest assured that we will do everything we can to find a fair and satisfactory solution.
Thank you for bringing this to our attention.
It is very small
18 October 2025
Reply from La Femme Wanderer
We’re sorry to hear that the item felt smaller than expected. We understand how disappointing that can be, and we want to make sure you’re taken care of.
We’ve already reached out to you via our info email and provided a few options to help resolve this for you. Please rest assured that we’ll do everything we can to ensure your satisfaction.
Thank you for letting us know.
Will not send return info
I emailed to get return information and no one has emailed me back. I understand your policy is 14 days but those days are gonna expire because you will not email me back about returning my pants that do not fit.
November 23rd I got an email, finally. They offered a credit on a future order in the amount that I spent on the pants. I appreciated them making it right.
17 October 2025
Reply from La Femme Wanderer
We sincerely apologize for the delay in getting back to you. Our team has already sent you the return information — please check your inbox (and spam folder) in case it landed there. We’re very sorry for the inconvenience and appreciate your patience.
The clothes are different than in the…
The clothes are different than in the show. I want to return them, but you're not responding to my emails.
18 October 2025
Reply from La Femme Wanderer
We’re so sorry to hear about your experience and for the delay in our response. Our team has already sent you an email with the return instructions — please check your inbox or spam folder in case it didn’t appear right away. We truly apologize for the inconvenience and appreciate your patience.
The after service is absolutely energy…draining
The after service of La femme wandere is absolutely energy draining. Returned goods no response confirmation though i have sent several email and I am still awaiting a response.
I am not happy with the quality of the product. This company is not transparent no it owes no integrity to its customers. Based in China
6 October 2025
Unprompted review
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