I purchased a camel pocket blazer on 18 May, and it only arrived on 9 June, which took longer than expected. Unfortunately, when the blazer arrived, I received the wrong colour. I have been trying t... See more
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Review summary
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I ordered two long coats, both of which are lovely - true to description and size. Unfortunately, I ordered polyester and not wool, so the material does not agree with me. I contacted customer service... See more
Company replied
La Femme Wanderer company kept me updated at every step of the delivery. The clothes are good quality with a minimal style, and each item comes in its own packaging — I loved it! The only thing to be... See more
Company replied
Company kept me informed of the delivery status throughout the process which was great. I ordered the 'Oversize Wool coat' in small. Unfortunately it was a bit big for me but the I love the quality... See more
Company replied
Company details
Written by the company
La Femme Wanderer is your go-to destination for elegant and chic women’s clothing, offering timeless pieces that blend sophistication with modern style. From tailored workwear to effortlessly chic essentials, our collections are designed to elevate your wardrobe with refined, versatile outfits. We focus on quality and detail, empowering women to express their unique style with confidence and ease.
Contact info
London, United Kingdom
- info@lafemmewanderer.com
- lafemmewanderer.com
2.8
Average
374 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 1 week
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Don’t order here
Don’t order here. The clothes come from China, which is not clear on the website. The quality is really the lowest ever. Feels like plastic. I did not even want to try those clothes on my skin. The return process is extremely difficult and costly.Out of Austria I paid 45€ to ship back to China, had to fill in the tax forms etc. I waited 5 months for my return, which they actually were not willing to refund. They expected me to pay their taxes in China. I got the money back only after threatening with negative reviews on all possible social media. The only positive thing I can say is that they replied to my emails
1 September 2025
Unprompted review
Reply from La Femme Wanderer
Hello Mariana,
Thank you for sharing your feedback. We take all customer concerns seriously.
Unfortunately, we’re unable to locate an order under this name in our system. To properly investigate and assist you, we kindly ask that you contact us directly at info@lafemmewanderer.com
using the email address associated with your order and include your order number if available.
Our support team always aims to provide clear solutions and respond to all inquiries as efficiently as possible. Once we receive your email, we’ll be happy to review the case in detail and assist accordingly.
Kind regards,
La Femme Wanderer Customer Care Team
Lovely coats, great customer service
I ordered two long coats, both of which are lovely - true to description and size. Unfortunately, I ordered polyester and not wool, so the material does not agree with me. I contacted customer services and they replied straight away. Fast service to rectify the mistake.
12 January 2026
Unprompted review
Reply from La Femme Wanderer
Hello Deborah,
Thank you so much for your kind review and for sharing your experience with us. We’re delighted to hear that you loved the coats and found them true to size and description.
We appreciate your understanding regarding the material choice, and we’re glad our customer service team could assist you promptly. Providing fast and helpful support is very important to us.
Thank you again for your feedback, and we hope to welcome you back again soon.
Kind regards,
La Femme Wanderer Customer Care Team
The clothing is gigantic sizing and I…
The clothing is gigantic sizing and I have contacted them three times for a refund. They have no phone number and I have heard nothing back from them. I hope I get my money back. Buyer beware!
4 January 2026
Unprompted review
Reply from La Femme Wanderer
Hello Michaela,
Thank you for taking the time to share your experience. We’re sorry to hear about your concerns regarding sizing and communication.
We’d like to clarify that our customer support team responds to all inquiries via email, as clearly stated on our website. At the moment, we’re unable to locate a refund request under this name in our system.
To assist you as quickly as possible, please contact us directly at info@lafemmewanderer.com
using the email address associated with your order and include your order number. Once we receive this information, our team will be happy to review your case and provide a solution.
Kind regards,
La Femme Wanderer Customer Care Team
My first time ordering from the La Femme Wanderer!
La Femme Wanderer company kept me updated at every step of the delivery. The clothes are good quality with a minimal style, and each item comes in its own packaging — I loved it! The only thing to be careful about is the sizing when ordering. When I asked for a return, their response was immediate. I’ll definitely shop from the La Femme Wanderer e-shop again!
12 January 2026
Unprompted review
Reply from La Femme Wanderer
Hello Konstantina,
Thank you so much for your wonderful review and for choosing La Femme Wanderer for your first order. We’re delighted to hear that you appreciated the delivery updates, the quality, and the minimal style of our pieces.
We also appreciate your note regarding sizing — your feedback is very valuable and helps other customers make informed choices. We’re glad our team could assist you promptly when you reached out.
Thank you again for your trust, and we look forward to welcoming you back again soon.
Kind regards,
La Femme Wanderer Customer Care Team
return policy
I ordered a shirt on this website and wanted to exchange it for a larger size. Instead of making me pay the shipping fee, the company offered me a better option by allowing me to keep the item and giving me a store credit to purchase the next size up. This worked out because I ended up purchasing an additional item as well and shared the item I couldn't wear with someone who needed it. Great alternative!
11 January 2026
Unprompted review
Reply from La Femme Wanderer
Hello Andrea,
Thank you so much for sharing your experience and for your wonderful review. We’re really happy to hear that we could offer a solution that worked well for you and made the process easier.
Providing flexible and customer-friendly support is very important to us, and your feedback truly means a lot. We’re delighted to hear you enjoyed your follow-up purchase as well.
Thank you again for choosing La Femme Wanderer — we look forward to welcoming you back soon.
Kind regards,
La Femme Wanderer Customer Care Team
Great Customer Service
Company kept me informed of the delivery status throughout the process which was great. I ordered the 'Oversize Wool coat' in small. Unfortunately it was a bit big for me but the I love the quality and style so I'll be returning for a smaller size.
Nb. If you are a UK8, maybe opt for extra small!
Customer service has been super responsive throughout the process and I will definitely be returning to this store again.
8 January 2026
Unprompted review
Reply from La Femme Wanderer
Hello Beverley,
Thank you so much for your lovely review and for sharing such helpful feedback. We’re really glad to hear that you appreciated our delivery updates and found our customer service responsive throughout the process.
Thank you as well for noting the sizing of the Oversize Wool Coat — your tip will certainly help other customers when choosing their size. We’re delighted to hear that you loved the quality and style, and we’d be happy to assist you with a smaller size.
We truly appreciate your trust and look forward to welcoming you back again soon.
Kind regards,
La Femme Wanderer Customer Care Team
Reply from La Femme Wanderer
Hello Vittoria,
Thank you so much for your kind words! We’re really happy to hear that you found our support quick and friendly 😊 Your feedback truly means a lot to us.
Kind regards,
La Femme Wanderer Customer Care Team
Good replay from the service
A very nice replay when I needed to make a return and it was very expensive ”a gesture of goodwill and as an exception, we’re happy to share your store credit code with you ” I had a credit code without need to make a return
7 January 2026
Unprompted review
Reply from La Femme Wanderer
Hello Susanna,
Thank you very much for sharing your experience with us. We’re glad to hear that our support team could assist you and provide a solution when you needed help.
Customer satisfaction is very important to us, and we always aim to offer thoughtful and fair solutions whenever possible. We truly appreciate your kind feedback and understanding.
Kind regards,
La Femme Wanderer Customer Care Team
The sweater that came was totally…
The sweater that came was totally different from what was shown on the website. Offered 15% refund then 30. This site is not in Toronto, product shipped from Mainland China. Returns not easily made as advertised.
2 January 2026
Unprompted review
Reply from La Femme Wanderer
Hello Jerry,
Thank you for sharing your feedback. We’re sorry to hear that the item did not meet your expectations.
Regarding your concerns, we’d like to clarify that La Femme Wanderer operates internationally, and depending on the item, orders may be shipped from different global warehouses. This information is outlined in our shipping and returns policy.
In cases where a product differs from expectations, our team always aims to offer fair resolution options, including partial refunds or return solutions, based on the specific situation.
Unfortunately, we’re unable to locate this order using the name provided here. To properly review and assist you further, please contact us directly at info@lafemmewanderer.com
using the email address associated with your purchase and include your order number.
Once we receive your details, we’ll be happy to look into this matter and help reach a resolution.
Kind regards,
La Femme Wanderer Customer Care Team
Another Chinese Company making out to…
Another Chinese Company making out to be from elsewhere in the world. Bought items that were far too big. Followed procedure to return and would have cost similar to original payment to return to China. I didn’t make the return for this reason.
12 October 2025
Unprompted review
Reply from La Femme Wanderer
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that your order didn’t meet your expectations.
We’d like to clarify a few points to avoid any misunderstanding. La Femme Wanderer is a global online brand that works with multiple fulfillment partners worldwide. While some orders may ship from different international warehouses, this does not change the authenticity of our brand or our commitment to transparency and customer service.
Regarding returns, our return policy — including international return costs — is clearly outlined on our website prior to purchase. We understand that return shipping fees can sometimes feel high, and we truly empathize with the inconvenience this may cause.
That said, we are always happy to explore alternative solutions to help our customers when possible. We could not locate any direct email correspondence from you yet, so we kindly invite you to contact us at info@lafemmewanderer.com
with your order details. Our team would be glad to review your case and see how we can assist further.
Your feedback is important to us, and we genuinely appreciate you bringing this to our attention.
Kind regards,
La Femme Wanderer Team
I had questions with my order
I had questions with my order. The response was quick and very professional with clarity,
2 January 2026
Unprompted review
Reply from La Femme Wanderer
Hello Anna,
Thank you so much for your kind words! We’re really happy to hear that our team was able to assist you quickly and clearly. Providing professional and thoughtful support is always our priority.
We truly appreciate you taking the time to share your experience 💛
If you ever need anything else, we’re always here to help.
Warm regards,
La Femme Wanderer Team
The items I ordered were too small and…
The items I ordered were too small and they were very cooperative in swapping for correct sizes. Excellent customer service.
2 January 2026
Unprompted review
Reply from La Femme Wanderer
Hi Cynthia,
Thank you so much for your kind feedback and for sharing your experience with us 🌟
We’re really glad we could help with the size exchange and make things right for you. Providing supportive and responsive customer service is very important to us.
We truly appreciate your trust and hope you enjoy your pieces — we’d love to welcome you back anytime.
Warm regards,
La Femme Wanderer Team
Customer Service
I ordered a coat that was way too large & they responded quickly to my wanting to return. They gave me options & explained everything thoroughly. I will definitely purchase from La Femme again.
2 January 2026
Unprompted review
Reply from La Femme Wanderer
Hi Terri,
Thank you so much for taking the time to share your experience with us 🌟
We’re really glad we could assist you quickly and provide clear options for your return. Making sure everything is explained transparently and handled smoothly is very important to us.
We truly appreciate your trust and look forward to welcoming you back to La Femme Wanderer again.
Warm regards,
La Femme Wanderer Team
Great customer service
All I can say is that their customer service is very good. This is the second time i have ordered from them. The first time I loved the item. The second time it was the wrong size( my fault) and they went out of their way to give me options on what can be done to get it right. Will definitely be ordering again!
2 January 2026
Unprompted review
Reply from La Femme Wanderer
Hi Lubna,
Thank you so much for your wonderful feedback!
We’re really glad we could help make things right and provide you with different options. It means a lot to us to know you felt supported, and we truly appreciate you choosing us again.
We look forward to welcoming you back for your next order.
Warm regards,
La Femme Wanderer Team ✨
Bad delivery
18 December 2025
Reply from La Femme Wanderer
Hello William,
We’re sorry for the delivery delay and understand your frustration.
Your order is currently out for delivery and expected to be delivered very shortly. Due to the Christmas and New Year period, some deliveries experienced temporary delays.
We’ve also reached out to you directly to assist further and shared a goodwill discount code as an apology.
Thank you for your patience,
La Femme Wanderer Team
First Order with Le Femme Wanderer
I ordered an outfit selection, two sweaters, two handbags ahandbag, and a travel outfit. I was SO excited when my goodies arrived.
When I opened my packages, I loved everything that I ordered. The only issue was the sizing. The clothing tends to run on the small size, so I would definitely recommend sizing up with your order.
I reached out to the customer service team with my sizing issues and they immediately responded to make certain the items that didn't work were take care of. If there were no sizing issues, I would have kept everything!
I would 100% recommend ordering from La Femme Wanderer! The outfit selections are on-point and the quality of the clothing is great.
18 December 2025
Unprompted review
Reply from La Femme Wanderer
Hi Kelly,
Thank you so much for taking the time to share such a detailed review of your first experience with us.
We’re delighted to hear that you loved the outfit selections and the quality of the pieces, and we truly appreciate your thoughtful feedback regarding sizing. We’re also glad our customer service team could assist you promptly and help resolve the items that didn’t work for you.
Your recommendation means a great deal to us, and we’re so happy to hear you’d shop with us again. We look forward to welcoming you back soon.
Warm regards,
La Femme Wanderer Team ✨
Customer service is good!
The sweater, although very nice, was too big for my daughter. Customer service was very good, responded in less than 24 hours to my email and gave me an alternative to paying for shipping for my return. Instead, I will be receiving a store credit for the sweater so that I could order another item or replace the item without shipping back the original item. It did take a few weeks for the sweater to arrive, but I do appreciate their willingness and effort to make things right!
26 December 2025
Unprompted review
Reply from La Femme Wanderer
Hi Rose,
Thank you for taking the time to share your experience with us.
We’re glad to hear that our customer service team was able to respond quickly and offer a solution that worked well for you. We truly appreciate your patience with the delivery time and your understanding throughout the process.
Your kind words mean a lot to us, and we’re always here if you need any further assistance.
Warm regards,
La Femme Wanderer Team ✨
I had to be patient to receive the…
I had to be patient to receive the ordered products +- 30 days but must admit that after inquiry I always received a professional answer, 1 item was too small and we could work out an arrangement which I appreciated, quality of products is very good…
23 December 2025
Unprompted review
Reply from La Femme Wanderer
Hi Steven,
Thank you for taking the time to share your experience with us.
We truly appreciate your patience during the delivery period and are glad to hear that our team was able to assist you professionally and find a suitable solution. It’s also great to know that you were happy with the quality of the products.
Your understanding and feedback mean a lot to us.
Warm regards,
La Femme Wanderer Team ✨
Great experience
Great experience, ordered a coat which was great quality just not the right size for me. When I went back to look at the size guides it was much easier (should of done it in the first place) but after I emailed and asked if I could return and get a different size they were very understanding and sorted things out really quick. Was great quality would really recommend.
27 December 2025
Unprompted review
Reply from La Femme Wanderer
Hi Olivia,
Thank you so much for your lovely feedback and for sharing your experience with us.
We’re really happy to hear that you loved the quality of the coat and that our team was able to help you quickly with the size exchange. Your recommendation truly means a lot to us.
Thank you for choosing La Femme Wanderer — we hope to welcome you back again soon.
Warm regards,
La Femme Wanderer Team 💛
Shirts run very small and you are on…
Shirts run very small and you are on the hook for international shipping cost for returns. Another scam company taking advantage of folks through Facebook advertising
Beware
25 December 2025
Unprompted review
Reply from La Femme Wanderer
Hello Karen,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Sizing can sometimes vary depending on the design and fit of the item, and we always recommend checking the size guide provided on each product page. Our return policy and international return shipping conditions are clearly stated on our website prior to purchase.
That said, customer satisfaction is very important to us. We’ve reached out to you directly to offer a fair solution without requiring a return, and we hope to resolve this matter positively.
Kind regards,
La Femme Wanderer Team
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