Lacasadellafibra Reviews 

I ordered a waterproof, winter, fleece lined jacket - a thin, low quality jacket arrived with thin fleece lining which came off on my clothes. Definitely not worth the £50 paid. Tried to return but was told it would need to go back to China (£13 to send) as was sent from their "International warehouse" as the UK warehouse was sold out. Was offered various partial refunds which slowly increased over time. Finally for the hassle factor I took the 60% refund. They don't reply to your emails, waiting for over a week at a time. I would say, don't order from them.

Fraudulent company.
Will send you cheap Chinese knock offs of what you ordered, then offer 30/50% refund to keep it or send it back to China for a full refund.
DO NOT USE THIS COMPANY!!

Absolutely shocking. Sent a cheap fake trainers, absolutely terrible. Avoid avoid . Let’s see if I get a refund from them or my credit card company

To say there product is shite is to insult shite.

If this was the last shop on earth they would go bankrupt .l. Save yourself the trouble of ordering . Buy yourself some lolly sticks and some glue , Blindfold yourself and drink a gallon of gin. Then get creative with your wood and glue. Whatever you produce will be a significant improvement on the crap on this site.

I got exactly what I ordered it was on time I didn’t have any complaints

Poor quality goods. Long time to deliver (6weeks) overpriced overpriced, very small size despite requesting large size 18, wouldn't fit my size 8 granddaughter. I requested a refund of £69.95. Filled in all the information requested requested and returned it on the 18th December 2025, to zhejiang China. Still awaiting refund.

Zero stars FROM ME poorest quality trainers I have ever bought..

DO NOT UNDER ANY CIRCUMSTANCES BUY FROM THIS COMPANY

Avoid at all costs! Massively overpriced Chinese fakes. Advertised as teddy Cotton robe and received cheap plastic fake with awful fitting. Then offered to keep it at 40% refund or tracked return that cost half of the item! Absolute scam! Reporting to bank as fraud and to Fraud UK.

I just wish that I had seen these reviews. Do not use them, they sound Spanish, but they are really in China. You cannot get an exchange, even after they agree to one! just 30% off something you didn't want, and if you insist you get a return address in China and you are supposed to pay for the return. I have taken legal advice, as I hate being conned!

I trusted the quality of this website because it showed ‘trustpilot reviews’ were excellent - looks like this is a total lie and deliberately misleading! Clearly actually not shipped from the UK.

Please don’t purchase anything from this website. They are scammers I wanted to return an item. Because it wasn’t good. It looked great in the picture. I emailed them, they asked me to send the picture of the item and I did. Still I haven’t heard anything from them. It’s a scam. Please don’t buy anything from this company.

Do NOT purchase anything from this company.
Poor quality items replicating quality brands.
If you want to return they will try the normal scam off offering 30% refund, then 50% refund to keep the items.
If you insist on a 100% refund you need to pay for tracked postage to send back to China.
Avoid.

Don't use this company - it's a Chinese company with a UK looking website. The goods are not as advertised - they are fake. I thought I was buying an 'embroidered' daschund hoodie. The website shows pictures from the Aelfric Eden website. The actual product was a cheap hoodie with a transfer of a daschund ironed on! You can't return - unless you're prepared to pay to return a good to a warehouse in China in the 'hope' that they'll pay you. The company should be shut down.

If I could give 0 stars I would. They effectively reneg on their returns policy by not acknowledging your emails and their phone line is dead

Avoid avoid avoid

***DO NOT USE THIS COMPANY***
Purchased a pair of leather riding boots, seemed legitimate, arrived and what a crap pair of boots, made of plastic! Didn’t fit anyway!
Complained got offered 20% then 30% refund.
Despite looks this is a company in China, the goods are awful

Stop!!! Liar!Liar! Liar!Liar! Liar!Liar! Liar!Liar!

Scam company, you can’t contact them and they don’t reply to email. Item not as described….. fake basically

Sent wrong item. I was scammed. I should have googled this website first. My loss. Do not order anything from them.

AVOID AVOID AVOID!!!!!

This company is bogus. It’s the type of company that featured recently on “Rip Off Britain” and “This Morning”. They are based in China, not the UK and when you want a return, offer discounts to avoid reimbursement. Both programmes advised consumers to take note of the reviews and not to be taken in .
The quality of goods is poor, therefore, don’t be tempted by great prices. If it’s too good to be true, it really is,

Don’t buy! This is a fake company / scam.

Wrong size and horrible quality. In my case, I found the exact same product on Amazon for less than half the price — with an accurate description (after my purchase with this FRAUDERS

La Casa della Fibra provides completely misleading information: fake descriptions, incorrect sizing, distorted image scales, and very poor quality.

I am currently fighting to obtain a refund.