kyari.co Reviews 70

I bought 5 plants
one dried at the time delivery and sent another but all plants are dye other than only one lucky Jade plant with me now

FRAUD kyari plants

Once the order is placed and processed post that if you do not like the product because of quality that has been delivered then there is not return or refund procedure

I have ordered 5 plants with order ID K-186019 and all the plants were delivered in very good conditions

I buy 4 plant from kyari.co and all plant is very good conditions and packaging is also very good after one month my one spider plant's leaf is dried and i take help for customer service of kyari so they are very helpful and give me fully response and they give me replacement of my plant I have fully satisfied with customer service of kyari.co so please go on and buy it

They have pathetic customer support. They don't reply to emails, don't pick calls. I bought a bundle - received damaged plants. I had to undergo so much issues in contacting them then finally got my replacement. But after 5 days the plant died again. And now again I am struggling to contact them, and not able to reach out to them.

Pathetic after service
Never ever buy plants from their website. I bought two plants. Just got one that was also in poor condition and torned. I never got the second one. When i complained about that, they didn't resolve my problem, just refunded the amount for one plant that they couldn't deliver.
Also when i ordered the plants after few days their tracking website stopped working and its still not working till today.
If you put a complaint through email, they are not going to respond for days.
When i told them that i am going to consumer court only after that they refunded the amount for one plant only.
Very very very poor service. Disappointed.

They are taken 26 no of plants order and cancelled they not capable for supply the plants. the payment was refunded bt am not happy with this order

Dead plant delivered to me,

Dear Kayari Team,
I just wanted to extend my heartfelt appreciation for the outstanding service I've received from your company recently. It's truly impressive how you manage to maintain such a beautiful website while completely neglecting customer inquiries and order fulfillment.
Ordering two products and receiving only one was such a delightful surprise—it really kept me on my toes!
Despite my numerous reminders, request - 51453 / request - 51523 which seemed to disappear into the void, I must commend you on your consistent lack of response. It's truly a testament to your commitment to minimalism in customer service.
Your innovative approach to outsourcing to third-party vendors without any traceability is also quite impressive—it's like a mysterious treasure hunt every time I try to track down my missing product!
Overall, my experience with Kayari has been nothing short of eye-opening. I now understand that sometimes beauty is only skin-deep, especially when it comes to your stunning website and complete inability to fulfill orders. Thank you for this invaluable life lesson—I will cherish it forever.
Third class customer service no one picks the call and revert the email - Call: +91 8376885182 / Email:

I will recommend everyone not to bye any plant’s from Kyari , they will just send the plants once and will forget everything thereafter . I have experienced such a bad experience with them . It’s been over 2 weeks I have been following up with the team to replace the damaged plants , but they are making excuses everytime .
In simple words they are not going to replace anything , in whatever condition you have received the article you have to keep them .

I do pre-paid ordered 5-plants before 20 days, it still not get delivered.

COMPANY SUPPORT IS NOT RESPONSIVE...

Terrible company! Worst experience ever. They never deliver anything on time and refuse to refund money despite multiple support communications. I am planning to file a complaint with the consumer court. If I could give a -10 rating, I would.

it's been a month since i ordered it. i will suggest you do cash on delivery only. otherwise you'll neither receive the product nor the money. i am still waiting for the product since a month. they are not sharing proper update related to shipments. it's like once they receive money they don't care. the support service is most pathetic I've ever faced. they tell you that they will look into your issue or raise a high level concern but the truth is they don't care about customer. they are not capable of providing proper resolution.

third class customer support and sent damaged pots. till date we havent received replacement and now they are asking us to pay additional Rs. 140/- for replacement

I ordered Philodendron red plant and received it today. Extremely disappointed as it was delivered with the leaves infested and is not fit to be kept at home in the living room. Customer support was very bad with no refund/ replacement. Stupid people, they are asking to water and take care for 10 days and if plant dies they will replace it seems. Why should I accept infested and poor quality plant. Worst website and customer support, will never recommend

Very unresponsive team

I recently order snake plant from this website which costed me around 450Rs. After 3 weeks I get an message that Order is out for delivery and after 1hr I got another message, That your order is delivered. I still haven't received my order and there customer support is pathetic. I think I just got scammed, better not be you !

I ordered five plants, one came completely damaged, other one came dry leaves. I was promised for free manure which I never got. They never responded on my replacement request, i wrote them several emails. I called them several times but all invain. Highly fissppinted

I ordered two plants from this site on 25th Oct'23, and it has been almost 20 days and to this date, I haven't received my order. The Status on the site says "Fulfilled", I don't understand if the product is not been delivered then how the status says the order is fulfilled. The delivery partner "DTDC" did not attempt to deliver the item and put a status saying "Receiver refused delivery". After paying for the item why will I refuse to take it? I also contacted Kyari's customer service and raised a ticket, but nothing happened. When I tried to cancel my order after a delay of 1 week they refused to cancel it.