kyari.co Reviews 70

It was all a fraud. The plant started drying out after just 10 days, even though it was kept in sunlight. I strongly suggest not going with them; it's all just a show. You would be better off buying a fake plant.

I am not very happy with the Kyari company. I had ordered 4 plants as per their offer. It has been almost a month and I have not received my order yet. When I talked to customer care, they said that the wrong price was quoted. Your plants will not be delivered, you will get your money back. I have made several calls and emails but am not getting any response. Now they are not even receiving my calls. I feel this company is a fraud. I have seen this complaint from several people as well. If anyone wants to buy plants, I would say that they should not trust them easily.

Scam,
Orderd 3 products, received only 1
No proper customer support

I recently placed my third order with Kyari, and I'd like to share my experience. One thing I noticed is that they split orders into separate shipments. For example, when ordering 4 items, each item gets its own tracking number and arrives on different days. This makes it hard to track all the items.

My first two orders with them went okay, but I had problems with my latest order. Some items never arrived, even though Kyari marked them as delivered. When I contacted customer service about this, they asked me to prove that I didn't receive the items, which is quite difficult to do. They did open a support ticket, but nothing came of it.

While Kyari works fine when everything goes smoothly, they don't handle problems well. Their requirement to prove that items are missing isn't practical, and they don't seem interested in finding solutions. Because of this experience, I've decided to stop shopping with Kyari.

Horrible experience.
My order number is 321624. The first plant arrived completely uprooted and soil all over the carton box. Second plant is completely dead and requested for replacement. Third plant xl size never arrived. Customer service is just not helpful and replacement never happened. Payhetic quality and service is also horrible.

Absolutely terrible experience with Kyari.co. They sent a dead plant and a flimsy, broken planter. Complete waste of money. Avoid!
Extremely disappointed with my recent order from Kyari.co. The plant I received was clearly unhealthy and barely alive, and the planter was of very poor quality, arriving damaged. This is not at all what I expected based on their website. Do not recommend.""Buyer beware! My Kyari.co order was a complete rip-off. The plant was in terrible condition – wilted and yellow – and the 'planter' was cheap plastic that cracked immediately. For the price, I expected much, much better quality. Save your money and shop elsewhere.
What a joke! Kyari.co sent me a pathetic excuse for a plant and a shoddy planter that barely held together. It's incredibly frustrating to receive such low-quality products after waiting for the delivery. My advice? Look elsewhere for your plant needs.

Extremely bad first experience with Kyari. I ordered 2 Areca and 2 Calacea plants 2 weeks back. Only 2 Areca and 1 Calacea were delivered 1 week back, 1 is still pending. Nobody from Kyari customer care is helping me out either on call or email despite multiple follow-ups.

Order ID: #K-319527.

Extremely disappointing first experience. I ordered a Golden Money Plant and a Lucky Bamboo Plant from Kyari, but received the wrong plant — they sent a Money Variegated Plant instead. The bamboo plant was damaged, the pot was cracked, and the box was crushed. To make things worse, the order was delivered to the wrong house first.

When I contacted support, they initially tried to convince me that the Money Variegated and Golden Money Plant are the same. Only after I shared official links from their own website did they finally admit the mistake — which clearly shows a lack of product knowledge or that even their own team isn’t aware of what they sell. That’s shocking coming from a plant-focused brand.

Regarding the bamboo plant, they refused to replace it, saying it's “not dead” and will recover with care. One team member even claimed their “doctor” had checked and confirmed it would regrow, and asked me to just “take good care of it.” But I’m not a botanist — I didn’t pay to receive a damaged plant that I need to nurse back to life. Another person even suggested I remove one stalk — but isn’t the number of stalks in Lucky Bamboo symbolic and tied to Vastu? I ordered this for positivity and spiritual reasons, not to randomly modify it myself.

These are auspicious plants, not just decor items to experiment with. The product should have arrived healthy, intact, and meaningful — not broken or incomplete.

I regret choosing Kyari. I should’ve ordered from Amazon or a local nursery where customer support actually understands product value. Would not recommend.

Very bad experience.... ordered one medium size plant on 12 may.... didn't got delivery....not able to track my order...in customer care no one picking ph....after many try when they pick then use to give many reasons.... wanted to cancel my order...then they said they will return money...that also didn't happend...and after so many days today(2nd June) I got plant in worst condition...I know they will do nothing about it....so, not making call on customer care....

I placed an order for an Oyster Plant with Medium Metal Self Watering Pot (Order #K-312168) on 2nd May 2025, and to date, I have received nothing but poor service and false promises.

Despite repeated follow-ups and assurances from your support team that the shipment would be marked as RTO and a refund would be processed once it reached the warehouse, absolutely nothing has happened. Now, to top it all off, I received a "Congratulations, your order has been delivered" email 24th May – what a joke. The order was never delivered, the gift is ruined, and I’m still waiting for my refund.

This was supposed to be a gift, and your careless logistics and unresponsive support team have completely ruined the experience. I trusted Kyari for the first time and deeply regretted that decision. I would have been better off ordering from Ugaoo or any other platform that actually delivers what they promise.

This entire experience has been incredibly frustrating, disappointing, and frankly, a waste of my time and money. Please stop delaying, stop sending automated nonsense, and process my refund immediately. I have been more than patient, but I am done waiting.

Such a worst company.
I ordered 2 plant :
1. A Lucky Bonsai Plant with a self-watering pot, priced at ₹1019
2. A Zamia Green ZZ Plant with a self-watering pot, priced at ₹349
Only received one plant — the Green ZZ Plant worth ₹349 — and even that one was drying up!
I raised a complaint saying that the Lucky Bonsai Plant worth ₹1019 was not received, and the other one that was received is drying up.
No one listening only writing some one will look, issuing refund
Completely frustrated company
I am waiting for their help from last 15 days .
Such a looser company.

Ordered a Areca Palm with Extra Large Metal Self Watering Pot - Arbor-Black. The plant was half dried up with withered leaves at the time of delivery. The Delivery team kept on promising that follow the care instructions for the next 12–15 days; if the plant shows no improvements or if it fails to survive, we will provide you with a replacement. At the end of 15 days, when the plant failed to survive, they din't bother to help with a replacement despite multiple followups with the support over mail and phone calls.
Never ever buying from Kyari again. Worst company!

Its nothing like how they've shown in the picture, its so tiny in real
i think its a scam

never buy from kyari as supports never replies
you will never get replacement as they commit
I raised a ticket from 1 month no one replies
on call support no one picks up calls
no reply on mail

The worst product they are giving the worst packaging quality rates are too high comparable to local markets
Also months crosses but we dont get our complete products.
Plants die ones they arrive at home just after unboxing
They are nibbies in this world who tried to hack money out of everyone pockets nad then will close the company and run from market. They are working on this policy
The company is based on fraudsters they specially the customer service is a worst than garbage.
The rival competitors are on there path but all are doing same as copy paste techniques they are using.
There is no option of giving ratings below 1 others wise they dont deserve ratings in any case not a single star quality they are offering.
As its worst than worst.
Saying worst word for them is also worst they dont deserve that also. They are worst than worst.
A worst than even dirty liquid smelly garbage.

They have a terrible customer service I have ordered plants and they have still not reached the destination no support each channel pushes me to another support line
Such startups should focus in building trust of customers and train their teams to be polite rather directing here and there

I recently made my first purchase, and it was an absolute disappointment. The plants arrived in terrible condition—broken pots, dried and aged leaves, and much smaller than promised. It was nothing like what was advertised!

To make matters worse, their customer support is a nightmare. First, they ask you to email them, then they make you fill out Google forms, dragging the process endlessly. It feels like they expect customers to keep chasing them, as if we have all the time in the world.

I lost ₹2,200 on this scam. If you value your money and time, avoid this seller at all costs!

I received a bad quality bonsai plant. I raise complained to them. Send numerous email for replacement . Nobody from Kyari has bothered to check in or provide a resolution. PLEASE don't by any plant from Kyari

They are Frauds as they commit delivery date and take order but later they just keep giving u assurance without delivery. I ordered 1 plant on 6th Feb to gift to my friend on his silver jubilee. The expected delivery mentioned was 11 Feb while I was placing the order. But today 12 Feb after lot of chase ,they sent me mail saying they will deliver this in next 4-5 days. DONT GET TRAPPED.

I received a broken pot. I duly complained to them on their website. It's been 10 days and nobody from Kyari has bothered to check in or provide a resolution.