Koriwhiskey Reviews 

536
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 274 reviews, most reviewers were unhappy with their experience overall. Many customers expressed disappointment with the product quality, often finding items to be cheap, mass-produced, and not handmade as advertised. Reviewers frequently felt the high price did not match the actual value or appearance of the items, which were often smaller than expected. Significant issues also arose with delivery, including long delays, missing orders, and items arriving damaged or not at all. However, some customers also noted satisfaction with the product's aesthetic appeal and functionality, describing glasses as beautiful, excellent quality, and enjoyable to use. A few people also reported positive experiences with delivery, mentioning items arriving promptly, well-packaged, and intact, with good communication and service.

What people talk about most

Product

Customers had ambiguous experiences with the product, with some reviewers praising the glasses as beautiful,... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing delight with the craftsmanship,... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising great service,... See more

Order

Users describe ambiguous interactions with order, with many reporting significant delays, missing items, or... See more

Price

Customers consistently note negative experiences with price, often feeling that products are an "absolute rip... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Wish I came across this review page before placing order with Kori Whiskey. After placing an order, I never received email on order confirmation - which feels highly spammy. And when the order finally... See more

Rated 2 out of 5 stars

I ordered 2 glasses, one arrived damaged in transit. Whilst the look and quality of the glasses is second to none the customer service has let the product down. Multiple emails, messages and no conta... See more

Rated 4 out of 5 stars

It was not what I expected. The glasses were much smaller and lighter than I expected. Our large cube ice did not fit. So we made slightly smaller, round ice cubes that fit perfectly. We has our f... See more

Rated 4 out of 5 stars

Two glasses were ordered - Fuji and Asama. This was a special gift for Christmas. When the items arrived, they were beautifully packaged in individual boxes, and were just like the photos on the web... See more



Contact info

2.7

Poor

TrustScore 2.5 out of 5

536 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(536)

291 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY HERE !!!

Delivery took ages and the best thing was the glass is schattered. Tried several attempt to CS but no response either, Too bad. Lesson learned never again.

26 January 2026
Unprompted review
Rated 4 out of 5 stars

Tale of Two glasses

Two glasses were ordered - Fuji and Asama. This was a special gift for Christmas. When the items arrived, they were beautifully packaged in individual boxes, and were just like the photos on the website. However, one arrived damaged. I sent photos and an explanatory note, with particular requests to try to organise replacement without disappointing the other party.
I received prompt and respectful responses. A replacement glass and a complimentary coaster were sent and received intact. The gifted party was very happy with the quality of the glasses.
Very satisfied with the product, communication and service.

20 January 2026
Unprompted review
Rated 3 out of 5 stars

whisky glass

Ordered a whisky glass . Took a few weeks to arrive . Lovely packaging and arrived safely .. the glass is very very light weight . I thought for a whisky glass it would have been more heavy so a bit disappointed for the price .

25 January 2026
Unprompted review
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud. The glasses take forever to arrive becasue they come from China. They are mass produced, cheap, lightweight glasses that will break very easily. If you don’t mind a long wait and the quality of the glass being poor then it’s ok to buy from. The glasses do look like the photos, but when you pick it up and feel it in your hand you know immediately it’s all very cheap

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Total scam, AVOID!

Complete scam, they sell low quality junk that you can get from Temu and Amazon for £3-£4 for extortionate prices, NOTHING is Japanese as these are cheap Chinese mass produced junk, Shipping is diabolically slow (4-5 weeks) and the tracking they supply directs to a known scam/phishing site that wants your card details before you can see anything.

16 January 2026
Unprompted review
Rated 2 out of 5 stars

Cancellation acknowledged, then ignored

This was one of the worst customer experiences I’ve had in years.

I cancelled my order within minutes of placing it, and the seller acknowledged the cancellation in writing. Despite this, the order was shipped anyway. After delivery, a refund was refused unless I paid international return shipping, and the only “goodwill” offered was a discount on a future order.

I found the handling of the cancellation process deeply disappointing and not aligned with what a reasonable customer would expect once a cancellation has been acknowledged.

After receiving the items, I also found visually identical glassware available from mass-market online marketplaces at a fraction of the price charged here. I would strongly encourage prospective buyers to research comparable products before purchasing.

This review is not about the physical condition of the goods, but about how cancellations and refunds are handled once payment has been taken.

13 December 2025
Unprompted review
Rated 4 out of 5 stars

Loved the glasses I ordered

Loved the glasses I ordered. It took a while to get delivered but it was totally worth the wait. My husband loved both the Edo and Fuji glasses. The packaging was amazing too. This purchase was a gift - and it delivered on the aesthetics and the quality.

11 January 2026
Unprompted review
Rated 2 out of 5 stars

Not What’s Advertised

I ordered 2 crumple glasses beginning Dec for my son for Christmas, they finally arrived on 23rd Dec from Hong Kong??? Alarm bells rang, one of them was broken, I was gutted, they were only bubble wrapped but the website says ALL are boxed. Why bubble wrapped if being sent from abroad? I emailed and got no response so I bombarded them with emails every day. Eventually got a reply in which they said the couriers are responsible for how they deliver, true but they chose the courier not me! They said they would replace the glass. My son when using the surviving glass poured his whisky into the glass which then broke. I put a stop on my Klarna payment. The replacement arrived on 16th January and they had sent 2, both intact. My son said they are nice to drink from, but having looked at the reviews on here it’s unlikely I will order anything else from them. Luckily I didn’t have any real problems with receiving replies so my advice is bombard them, and use a pay later company so you can ask them to refund you.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

I received 8 glasses for gifting this…

I received 8 glasses for gifting this past Christmas and all that received them, loved them. They feel good in their hand, and allows the nosing and tasting experience that was until now, only received from the glencairn. I had a delivery issue with two of the glasses, but when notified was suitably resolved! Thank you! and look forward to exploring many of your glassware designs in the future.

25 December 2025
Unprompted review
Rated 2 out of 5 stars

Whiskey Glasses

I ordered 2 whiskey Glasses on the 31st of December. I had no confirmation of my order. I received them on the 15th of January I sent 2 Emails to the company regarding the order I never received a response for either! When then did turn up they were packed in bubble wrap and in a plastic envelope. Very surprised they were not damaged. They are a lot smaller than they looked in the photos. On par with a shot glass. I eventually received an email from Kori whiskey but only after I sent a third email to tell them I had now received the glasses they did apologise for late delivery!

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Don’t order with Kori!

Don’t order with Kori!! I ordered a glass over 6 weeks ago and still hasn’t arrived and aren’t replying to my emails. I want a refund but i don’t think that’s ever going to happen. save your money and go to a trusted seller.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

The Temu of glass ware

For what you pay the product is not worth it, yes it’s made of glass, but the quality and what you actually get for your money is not what the website eludes to.

I get the impression I was lucky to even receive this order judging by the other reviews.

I’d say shop elsewhere and put some more money towards it

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Advertised as Japanese handcrafted…

Advertised as Japanese handcrafted glasses and received cheap Chinese manufactured ones.
Not worth a penny and the company does not respond to any emails.

Total scam, avoid at all cost

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Looks Amazing

Got a set that had a glass, ice stones, coasters, and a fragrance glass as a gift for a friend who’s really into whiskey. He loved it. I Believe I got the Edo glass. He had other glasses but none like that one. I think the glass looks really good and functions well and the friend it was gifted to seemed to think so as well. He has only used it once since he just got it but we have no indication or reason to believe this glass isn’t excellent quality. If you or someone you know is really into whiskey and want something very nice to enjoy a drink I highly recommend Kori whiskey glasses and think they look amazing.

9 January 2026
Unprompted review

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