Koriwhiskey Reviews 

537
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 274 reviews, most reviewers were unhappy with their experience overall. Many customers were dissatisfied with the product quality, noting that items appeared cheap, felt like plastic, and were not handmade as advertised, often showing visible seams. People frequently mentioned that the glasses were much smaller than expected and not suitable for their intended use, leading to disappointment with the price paid. Reviewers also reported significant issues with order delivery, including long waiting times, missing items, and products arriving damaged or not at all. The packaging was a common complaint, with many receiving items in bubble wrap or plastic envelopes instead of the expected presentation boxes, making them unsuitable for gifts. Conversely, some people were satisfied with the product quality, finding the glasses beautiful, well-crafted, and aesthetically pleasing. A few other people also felt that the ordering process was easy and appreciated the delivery updates, with some even receiving replacements for damaged items.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers praising the beauty, elegance, and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the excellent quality,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant... See more

Price

Reviewers highlight negative aspects of price, with many feeling that the products are overpriced and not... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Wish I came across this review page before placing order with Kori Whiskey. After placing an order, I never received email on order confirmation - which feels highly spammy. And when the order finally... See more

Rated 2 out of 5 stars

I ordered 2 glasses, one arrived damaged in transit. Whilst the look and quality of the glasses is second to none the customer service has let the product down. Multiple emails, messages and no conta... See more

Rated 4 out of 5 stars

Two glasses were ordered - Fuji and Asama. This was a special gift for Christmas. When the items arrived, they were beautifully packaged in individual boxes, and were just like the photos on the web... See more

Rated 4 out of 5 stars

It was not what I expected. The glasses were much smaller and lighter than I expected. Our large cube ice did not fit. So we made slightly smaller, round ice cubes that fit perfectly. We has our f... See more



Contact info

2.7

Poor

TrustScore 2.5 out of 5

537 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(537)

290 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing, awesome glasses I purchased specifically for cigar blended whiskeys so that the scent can be truly enjoyed and again amazing

24 February 2026
Unprompted review
Rated 4 out of 5 stars

Beautiful

cThe small whiskey glasses I ordered are very nice. Just as pretty as the illustration. My only concern is that I thought I was getting a wooden box with the glasses. Disappointed

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Dishonest advertising

Dishonest advertising, claim they are Japanese and handmade but it's just mass produced Chinese drop shipping

2 February 2026
Unprompted review
Rated 2 out of 5 stars

Unimpressive Chinese Manufacture

I was disappointed to learn that these are not high quality, Japanese manufactured glasses. They are made in China of unimpressive "heat resistant" glass. This is not a blown and formed glass, but a cheap, seamed imitation. The price is much too high for value received. I did not receive the promised "Free Stone Ice Cubes" or a wooden box. The glass was packed in a styrofoam cube. It took 11 days to arrive. I would not do business with this company again and cannot recommend them.

22 February 2026
Unprompted review
Rated 1 out of 5 stars

Tatsumaki Japanese Whiskey Glass/ Golden globe decanter

Email communication was good, however, the description of the glasses/ decanter that I purchased were poorer in quality and not as described on the website. Certainly not in keeping with the price, even with a discount.

Both products were also supposed to be in a gift box but instead , they came in polystyrene packaging, bubble wrap and a thin plastic bag. Very disappointing!

The glasses were clearly mass produced as you can see the 2 joins in the glasses, they were also of very poor quality. You could probably purchase better in your local store.

The decanter I purchased was pretty but again, the glass was very flimsy, not what I would expect for its use. Could see this as a decorative display.

So disappointing! Definitely false/misleading advertising/information.

I too have applied to send the products back but there is conflicting information on their site; I am still waiting for a response.

If anyone is thinking of buying any of these products please be cautious, I would suggest looking on the Amazon website, the same products are on there at a fraction of the price, wish I’d seen this sooner.

If my review even helps one person by saving them disappointment, time and money. It will be a lesson worth learning.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE! They are scammers

They are scammers. Ordered 1 glass from them which never got delivered. After multiple attempts the CS responded and told me that the shipment was delivered as per the carrier, so they can't do anything about it. Later, they told me to pay them another 5€ for shipping another glass as a so called "goodwill gesture" from their side. Again, nothing got delivered. BEWARE and stay away from their scams, I learned it the hard way.

4 February 2026
Unprompted review
Rated 2 out of 5 stars

Lovely product, terrible customer service

I ordered 2 glasses, one arrived damaged in transit. Whilst the look and quality of the glasses is second to none the customer service has let the product down. Multiple emails, messages and no contact. I sent a picture on the day it arrived, with packaging still shown as i had just opened it to find a crack. Whilst i understand these things happen, I feel disappointed in the lack of communication especially with the high price tag of this product.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Stunning

Stunning. Well made. Love these glasses. Will make a wonderful present.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Shockingly poor quality

What a disappointment, I ordered a pair of glasses from their very glossy web page and what I received I can only describe as shockingly poor lightweight glasses. Don’t waste your money on these items if I could return them I would.

I have had candles in better glasses.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Buyers Beware!

I wish I’d reviewed Kori before ordering. As soon as I’d placed my order, the acknowledgment from them said they were experiencing ‘ongoing’ delivery delays, followed by my items would ‘be split deliveries’ and the ‘free gift of’ whisky stones would be sent first. Alarm bells rang with this. In the end, it took 11 days and the order was in bubble wrap inside of plastic bag, although luckily nothing was broken or missing. The glasses were so lightweight, compared to the hefty price tag, that we thought they were plastic at first. As for ‘hand crafted’ they felt like moulded plastic instead and were quite small size. Practically, it’s impossible to use a tea towel to dry the inside properly as the soap suds accumulate and cannot be reached. I was unfortunately taken in by the visually enhanced and appealing images, but the product doesn’t reflect the stylish promotion description and images. A case of over-promised and under-delivered I’m afraid. Alarm bells should have alerted me regarding the countdown clock they use for the special offers, yet similar offers appear just hours or days later.
Buyers beware! The clues are there: spelling mistakes, countdown clock, differing whiskey/whisky spellings, questionable claims of ‘hand made/meticulous Japanese craftmanship/exceptional quality’ etc. Totally misleading promotions which underdelivers on its glossy adverts, and I’m surprised Kori haven’t been reported to Trading Standards or indeed Facebook. I certainly won’t be using them again and will be very weary of Facebook advertising in future. Lessons learned for me this time

27 January 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. they are $1 dropshipped glasses. I got my money back via amex dispute.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY HERE !!!

Delivery took ages and the best thing was the glass is schattered. Tried several attempt to CS but no response either, Too bad. Lesson learned never again.

26 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look