Knight Richardson Reviews 

631
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, approachable, and always ready to answer any questions promptly. Consumers note that the overall service is smooth, highly efficient, and makes property purchases feel much less stressful from start to finish. People mentioned that communication was clear, ensuring they remained fully informed throughout every single step of the process. Some reviewers were not happy with the service, mentioning slow communication, poor responses, and unexpected delays during their property transactions. A few individuals also shared frustration about having to constantly chase for updates and experiencing difficulties when trying to get timely assistance.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as highly professional,... See more

Service

Consumers find service to be positive, highlighting professional, efficient, and proactive support throughout... See more

Response time

Customers consistently note positive experiences with response_time, highlighting quick answers to emails and... See more

Customer service

Users describe positive interactions with customer service, highlighting knowledgeable, punctual, and... See more

User experience

People report positive experiences with user_experience, highlighting knowledgeable and reassuring support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best experience with solicitors ever!! Our solicitor Millie was incredible! We didn’t start with her for our case but we’re so glad that it was transferred to her. With 2 failed sales and... See more

Rated 5 out of 5 stars

We were helped by Kirsti and Greg in the sale of our house in South East London and purchase of our new home in Kent. We were provided with an excellent service and couldn't have wished for more profe... See more

Rated 5 out of 5 stars

Charlotte, Megan and the rest of the team were superb for both the sale of our existing property and the purchase of the new one. They kept us up to date with significant events and all deadlines we... See more

Rated 5 out of 5 stars

I don’t have enough words to thank Adam, Carys, Nathan and the whole team at Knight Richardson for their incredible work and dedication to our case. As first-time buyers, we felt completely supported... See more


Company details

  1. Conveyancer
  2. Real Estate Attorney

Written by the company

It is appreciated that each client has different needs in every transaction. Our service is tailor made to cater for a wide range of clients. At no stage will we adopt a “one match fits all” approach. Our systems and modern practices make us a market leader in the industry. Technology and constant development is paramount to our business objectives without compromising the traditional and compliance aspects of the profession. Our core values place the foundations of a successful business on the premise of building strong relationships. We value client retention. If you use of our services, it is our intention to ensure that you use us again should the need arise. This is at the heart of our service. This underpins our core values. We ensure that clients are kept updated throughout the transaction. In addition, we proactively chase all parties to a transaction to ensure that we can deliver on clients expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

631 reviews

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No recent history of asking for reviews

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4.8

All reviews

(631)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top class, efficient service

I can’t thank Knight Richardson enough for their support during our house sale and purchase of our new home. We had a particularly lengthy and challenging chain, but our solicitor Hasan Ali was top class. I would highly recommend this firm and will be using them in the future.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience was excellent

My experience was excellent. The team was polite, patient, and very understanding—always ready to listen and help straight away, making sure I felt heard throughout the process.

I really appreciated the regular updates, as I preferred to be kept informed every few days or at least weekly, and they were consistently reliable in providing that.

A huge thank you to Nimaat and Mohammed from Knights Richardson for their outstanding support!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Isaac and the team!!!

Great service from Isaac and the team!

We were remortgaging our property and removing a name from the deeds. His firm handled both sides of the transaction professionally and efficiently. We are very pleased

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Support Throughout Our Home Purchase

As first-time buyers, we really didn’t know much about the whole property process, but the team made everything so much easier for us. They were patient, approachable, and always ready to explain things in a way we could understand. We genuinely felt supported from start to finish, and their fees were also very reasonable.

A special thank you to Adam, Annabel, and Tommy and every other member of staff,they were absolutely brilliant throughout. They kept us updated, responded quickly, and just made the whole experience feel a lot less stressful.

We’re so grateful for all their help and wouldn’t hesitate to recommend them. A truly 5-star service!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

First class, highly recommend

This is the fourth time I have used the services of Knight Richardson. Kirsti Rook and Greg Taylor have been an amazing team in providing a first class service.

They kept me informed throughout the processes of buying and selling and were always, polite, professional and respectful. I completed within 3 months, which was timely, given the current climate.

I would highly recommend their services and will not hesitate to return in the future, if the need arose.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Adam & Carys 5* service

We used Knight Richardson for our purchase and was a pleasant experience for sure, . Adam and Carys were brilliant and kept us updated throughout the process. Conveyancing can be scary and alot of people usually get put off and the general view is that it is always solicitors causing delays....definitely not with Knight Richardson. From the get go, communication was clear, both Adam and Carys extremely knowledgeable and always ontop of it. Would definitely recommend and will be using their services again.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with the…

I had an excellent experience with the whole team. They made the entire process very clear from start to finish. The searches were thorough and completed on time, and they always responded promptly to any questions I had. Everything was handled with great care and professionalism.

A big thank you to Adam, Annabel, Carys, Alexandra, and the rest of the team for their support. Highly recommended!

21 November 2025
Unprompted review
Rated 5 out of 5 stars

The Fabulous Millie Nicholas

We dealt with the lovely Millie Nicholas for the majority of our property sale, and she was absolutely excellent. Reliable, friendly and incredibly professional throughout an often stressful and complicated process. Emails and phone messages were answered promptly, and no question or query was too much trouble.
Can’t recommend her highly enough!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from Abdul Miah and the team at Knight Richardson throughout my purchase. Very professional and good people. kept things moving correctly through to exchange. Would definitely recommend.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

We used Knight Richardson for the sale…

We used Knight Richardson for the sale of our old house and for the purchase of our new one. We’re very grateful to Joe and Kristian for all their hard work and support with our sale and purchase. The service they provided was exemplary throughout. Always great communication answering to emails or phone calls quickly. We really appreciate everything they’ve done for us. We would definitely recommend them to everyone and would use them again in the future.
Many thanks again
Leah & Ashley

13 February 2026
Unprompted review
Rated 5 out of 5 stars

First Home Buyers highly recommend!

Thank you Charlotte, Seb and Megan for everything. As first home buyers, Charlotte and the team gave us a very personalised service with extremly great communication and timley work deadlines. You could always call and they would pick up and give us clear timelines and answer any queries we had. Highly recommend and thank you for everything!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I can highly recommend these…

I can highly recommend these solicitors.Nothing was too much trouble and they were always helpful with any questions that we had during the process of our conveyance.They took away any concerns and stress that might be encountered throughout the whole process.All the staff that we dealt with were pleasant and efficient.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Both sale and purchase - great!

We used Knight Richardson for both the sale and purchase of a property in a chain. The sale of our flat was a complicated transaction due to the lease and the building safety act. Nathan Gill was our conveyancer and he was always courteous, helpful, and easy to get hold of. Phone calls were returned within hours if I could not get hold of him directly. Nathan was always happy to clarify things for me in a helpful manner. I would use Knight Richardson for future property transactions and recommend them to friends and family. Thanks Nathan!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication and a quick transaction

I was recommended Knight Richardson by a friend. After having bad experiences with property solicitors in the past I was feeling very apprehensive about the process of selling my property but the service I received couldn't have been better. I dealt mainly with Megan who was very easy to get in contact with, was always very prompt in her email replies and always took the time to explain the legal jargon to me. The sale of the property was very quick and stress free. I wouldn't hesitate to recommend Knight Richardson to anyone else selling or buying.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Wouldn't hesitate to recommend

We have used Knight Richardson a couple of times now for house sale and purchases. Kirsti and Greg have once again been amazing, pushing though our Sale and always being professional and helpful. I cannot recommend them enough.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

A very poor experience

I had a very poor experience with this company. Knight Richardson were a solicitor in our chain. The service we received did not meet the standards expected — communication was slow, and issues were not resolved despite multiple follow-ups. Based on my experience, I would not recommend their services.

16 October 2025
Unprompted review
Knight Richardson logo

Reply from Knight Richardson

Thank you for taking the time to leave us a review. As you have stated we did not act for you in any matter. Communication is actioned and responded to within 5 working days on all matters. We do pride ourselves on our high standards of customer service and feedback; we have remained constantly high in our review scores on both Trustpilot and Google since opening in 2019. Any service level liabilities would lie with your solicitor and not ourselves, any communication in this regard would need to be directed to your legal representation.

Rated 5 out of 5 stars

Happy to recommend

Happy to recommend. No hassle, cost as quoted and Abdul was professional, friendly and efficient. Thanks

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent conveyancing service

We were helped by Kirsti and Greg in the sale of our house in South East London and purchase of our new home in Kent. We were provided with an excellent service and couldn't have wished for more professional and considerate treatment. Thank you for making the process so painless and for being with us at every step.

24 November 2025
Unprompted review

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